Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Clinical Denial RN
Company: Guidehouse
Location: USA
Posted Dec 05, 2025
The Remote Clinical Denials Appeals Nurse position involves securing preservice approvals, reviewing denials, conducting medical necessity reviews, and coordinating appeals. The role requires a current Registered Nursing License, a Bachelor's Degree, and 4+ years of clinical experience. Guidehouse offers a comprehensive benefits package and a competitive salary range.
Product Implementation Specialist
Company: First Advantage
Location: USA
Posted Dec 05, 2025
First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. They are seeking a Product Implementation Specialist to join their team and contribute to delivering critical product implementations. The company offers a rewarding career with competitive benefits and opportunities for growth.
Principal Marketing Specialist
Company: VSP Vision
Location: USA
Posted Dec 05, 2025
The text outlines a role in leading customer experience marketing strategies, collaborating with teams, managing agencies, and developing high-impact initiatives aligned with business goals. It details required skills, responsibilities, and compensation information for a marketing leadership position.
Senior SBU System Support Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
Product Solutions is seeking a highly motivated System Support Analyst to collaborate with agile squads and cross-functional teams to drive countrywide and state implementations. The role involves performing research, analyzing product platform design, assessing feasibility, and providing strategic recommendations to enhance business results. The ideal candidate should actively seek feedback, love problem-solving, learn quickly, utilize generative AI, and communicate effectively.
Senior Analyst - Product Analysis, Data Science Infrastructure
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a Senior Analyst Product Analysis role in the USDS Earnix team at Liberty Mutual. The role involves designing and building major pricing programs in Earnix, collaborating with modeling, data, and technology teams, and ensuring accuracy of pricing and nonpricing outputs. The position requires a bachelor's degree, 3+ years of relevant experience, and proficiency in data query languages and tools.
Engineering Manager - Identity Access & Foundations
Company: Netflix
Location: USA
Posted Dec 05, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on creating amazing user experiences, developing AB tests and features for web, TV, and mobile platforms to encourage signups and keep members engaged. The Identity Access & Foundations team is expanding its investment in identity experiences, aiming to deliver a unified, secure, and scalable identity platform for seamless, personalized access across all Netflix domains and devices.
Medical Experts
Company: Launch That
Location: USA
Posted Dec 05, 2025
Launch That, recognized as a Top Workplace, seeks freelance medical experts to provide accurate insights and support public health education. The role includes media responses, interviews, and compliance with industry standards.
Enterprise Account Executive - Acquisition
Company: Grafana Labs
Location: Sweden
Posted Dec 05, 2025
Grafana Labs is seeking an experienced Enterprise Account Executive based in Sweden to prospect and close new business across the Nordics. The role involves understanding customer needs, conveying the value of Grafana products, and managing the sales pipeline. The ideal candidate has 5+ years of technical sales experience, a track record of goal achievement, and excellent communication skills. Fluency in English and Swedish is preferred.
Engineering Director
Company: Docplanner
Location: Brazil
Posted Dec 05, 2025
Docplanner is a leading healthcare tech company expanding globally, offering a remote-friendly role with competitive benefits and a mission to improve healthcare through innovation.
Assistant Director - Data Science
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
The job description is for a data scientist position at Liberty Mutual's Global Legal & Compliance department. The role involves applying data science tools, including deep learning and generative AI, to legal problems such as document analysis, billing audit, and outcome simulations. The position requires collaborating with a team of data scientists, legal professionals, analysts, and IT developers to develop AI and decision-support tools that help the Legal Department work more efficiently and deliver better outcomes to clients and policyholders.
Chief Counsel for Global Risk Solutions Office of Underwriting & Risk Office
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 05, 2025
Global Risk Solutions Legal is seeking an exceptional attorney to serve as the strategic proactive client partner and lead counsel to the GRSs Global Office of Underwriting. The role involves providing primary legal counsel for global underwriting strategy and risk governance, coordinating support from legal and compliance experts, and serving on senior leadership teams. The ideal candidate should have exceptional leadership skills, understanding of the global insurance industry, and expertise in commercial lines and complex underwriting issues.
Telecom Account Executive
Company: Canonical
Location: Anywhere
Posted Dec 05, 2025
Canonical's job posting highlights their mission in open source, global expansion, and hiring for sales roles with specific criteria, emphasizing excellence and innovation.