Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Architect-Microsoft Analytics & Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on roles as an Architect. It highlights the importance of long-term client relationships, collaboration, and delivering enterprise solutions using Microsoft 365 tools, Power Platform, and Copilot. The role involves designing and implementing solutions, integrating AI-powered productivity, and advising on Copilot extensibility.
Data Engineer-Business Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers, providing expertise in analysis, requirements gathering, design, customization, testing, and support of reports. The ideal candidate should have a Bachelor's degree, preferably a Master's, with at least 3 years of experience in BI/DW projects using Cognos. Preferred skills include experience with cloud and integration platforms, Agile mindset, and knowledge of ETL/Data Integration tools.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Hyderabad, IN
Posted Dec 05, 2025
This text describes a career in IBM Consulting emphasizing global collaboration, client relationships, and professional growth opportunities. It highlights responsibilities involving financial reporting, process optimization, and leadership in technology-driven environments, along with required expertise in finance and administration.
Processor Verification Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job description outlines the role of a Hardware Developer at IBM, focusing on leading the presilicon functional and performance verification for next-generation IBM POWER processor core systems. The position requires extensive experience in processor verification, computer architecture, and high-frequency instruction pipeline designs. The role involves developing verification test plans, supporting system-level simulation environments, participating in post-silicon lab bringup and validation, and mentoring a team of engineers.
Senior Oracle Cloud Project Manager (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on managing complex Oracle Cloud and SaaS project engagements. It highlights the importance of long-term client relationships, collaboration, and adherence to project methodologies.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on long-term relationships with clients, working with visionaries across industries, and leveraging IBM's technology platforms. It highlights the role of a senior managing SAP consultant, involving strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The role requires expertise in SAP systems, project management skills, and knowledge of AI and cybersecurity.
Package Specialist-SAP SCM APO
Company: IBM
Location: Chennai, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The responsibilities include assisting clients in SAP APO selection, implementation, and support, leading projects, conducting testing, and having extensive SAP functional experience, preferably in specific modules and industries.
IBM SevOne - Quality Assurance
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job description outlines a role focused on developing and executing functional and performance automation scripts using open source tools. The position involves performing usability, functional, and regression testing, as well as evaluating and testing software bug fixes, extensions, and features. The role requires collaboration with Product Management, Development, and Architecture teams to understand and guide product features and testing. The ideal candidate should have experience with Playwright, JSTS, Selenium, Python, PHP, JavaScript/TypeScript, Bash, JSON, YAML, Jmeter, Gatling, Postman, Linux admin skills, MySQL queries, Docker, Kubernetes, and networking protocols.
Package Specialist-SAP HANA SCM PP
Company: IBM
Location: Chennai, IN
Posted Dec 05, 2025
This job description outlines a role at IBM Consulting involving SAP PP implementation, project leadership, testing, and technical expertise requirements. It details responsibilities, educational qualifications, and preferred experience in SAP configuration and system solutions.
SAP SE Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer. The role involves working on hybrid cloud and AI projects with clients worldwide, using cutting-edge technologies. Key responsibilities include analytical problem-solving, end-to-end engagement in the software development lifecycle, and strategic stakeholder collaboration. Required skills include Java, JavaScript, SQL, Jenkins, GitLab, and JUnit, along with strong communication and collaboration abilities.
Quality Engineer-Performance & Resilience Management
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires leading IBM into the future by translating system requirements into customized system design and development in an agile environment. Strong testing skills, team leadership potential, communication skills, and banking domain knowledge are preferred.
Technicien(ne) en métrologie
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
IBM's Bromont facility emphasizes employee growth, high-tech manufacturing, and competitive benefits. The role requires precision in metrology, with detailed qualifications and security clearances.