Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Developer-RPA
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, deliver technical expertise, and drive innovation using IBM's technology platforms and partner ecosystem. The role involves interacting with clients, assessing requirements, designing and implementing test strategies for Power Automate workflows, and ensuring requirements are met.
Package Consultant - SuccessFactors Talent Mgmt
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the collaborative work with clients, focus on hybrid cloud and AI, and opportunities for learning and growth. It specifically mentions the role of a SuccessFactors Consultant, involving solution design, implementation, and delivery, with a focus on talent management and compensation modules.
［日本IBM テクノロジー事業本部 TLS］SW システムサービスエンジニア
Company: IBM
Location: Tokyo, JP
Posted Dec 05, 2025
The text describes a Japanese-speaking role in Japan for a technical engineer to support the construction, operation, and maintenance of IBM Z financial systems. The role involves collaborating with various teams, proposing solutions, and providing preventive maintenance for customer systems.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
IBM Infrastructure offers enterprise IT infrastructure for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customers, developing tools for support teams, and partnering with global teams for production support.
Package Consultant-Oracle HCM Talent Management Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description outlines a consulting role at IBM, focusing on Oracle Cloud solutions. The role involves working with clients globally, shaping solutions, configuring applications, and driving innovation. Required skills include functional expertise in Oracle Talent Management, experience with HCM Cloud projects, and excellent communication skills.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: London, GB
Posted Dec 05, 2025
The role involves managing client accounts, ensuring service delivery, and leading teams. Responsibilities include stakeholder management, financial forecasting, and client satisfaction. Required experience includes 10+ years in staffing and account management.
Senior Consultant/Business Analyst - SAP S4 HANA FI/CO (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA Finance and Controlling. The position requires at least 4 years of experience in SAP S4HANA Finance and Controlling consulting, project experience with at least 2 successful project lifecycles, and strong communication and negotiation skills.
Order To Cash Team Leader
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text describes the role of an Order to Cash (OTC) Team Leader at IBM Consulting. The role involves managing and overseeing the end-to-end OTC process, including order management, invoicing, credit and collections, dispute resolution, and cash application. The OTC Team Leader is responsible for leading a team, optimizing processes, driving improvements, and collaborating with cross-functional teams to enhance cash flow and working capital. The role requires a strong understanding of OTC processes, ERP systems, and automation tools, as well as excellent analytical, problem-solving, and organizational skills. The OTC Team Leader is also responsible for ensuring compliance with internal controls, company policies, and legal regulations, and for providing regular reports and analysis on key OTC metrics.
Technology Lifecycle Services Reals – Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a job role focused on IBM TLS renewal and expansion, requiring account management, sales execution, and technical expertise. It outlines responsibilities, required qualifications, and preferred skills for driving revenue growth through customer loyalty and upselling opportunities.
Technology Sales Partner Specialist - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text describes the role of an ISV Partner Specialist at IBM, focusing on hunting for new business by engaging Independent Software Vendors (ISVs) to embed IBM Software into their products. The role involves sales hunting, lead generation, solution selling, partner engagement, and sales execution. It requires a sales hunter mindset, territory planning, consultative selling, digital research, and agility.
Manager - Product Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights opportunities to work on innovative cloud solutions, lead design teams, and collaborate across functions. It emphasizes growth, expertise in enterprise SaaS products, and leadership in scalable design practices.
Formal Verification Lead
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job description highlights a role in formal verification engineering for IBM's advanced processor systems, emphasizing work on quantum and AI technologies, collaboration with elite teams, and contributions to trusted hardware platforms. Responsibilities include verification environment development, tool expertise, and team leadership, with requirements spanning education, experience, and technical skills.