Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Quality Engineer-Functional
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes job roles in IBM Consulting involving technical expertise, testing responsibilities, and collaboration with clients. It outlines required skills like API testing, Agile methodologies, and production support experience, along with education requirements.
System Services Representative
Company: IBM
Location: KARACHI, PK
Posted Dec 05, 2025
The text describes the mission and responsibilities of IBM Systems Support technical representatives, who provide predictive, proactive, and resilient support for IBM infrastructure solutions. Their core responsibilities include ensuring system availability, performance, and security through advanced support services, using AI and analytics to anticipate and resolve issues, providing multivendor support, collaborating with product design engineers, and extending the lifecycle of IBM systems through service extensions. The role of an onsite engineer involves strong AIX OS expertise, IBM Power Systems hardware knowledge, virtualization skills, system setup and configuration, storage management, system security, performance tuning, and problem determination.
Accounts Payable Specialist-Chinese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text describes the role and responsibilities of a position at IBM, which involves assisting with invoice scanning, data entry, error resolution, and processing invoice payments. The role requires a bachelor's degree, proficiency in English and Chinese, experience in invoice handling and tax validation, and strong Microsoft Office and analytical skills. The position also involves participating in Agile ceremonies, using team collaboration tools, and maintaining strong working relationships with stakeholders.
Technical Support Representative-Security Analyst
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The job posting is for a Security Analyst L2 position to protect an organization from cyberattacks. The role involves monitoring systems, identifying risks, installing security software, documenting breaches, and staying current on IT security trends. Required qualifications include a Bachelor's degree in Computer Science and experience in information security, network security testing, and VAPT concepts.
Delivery Manager, Finance & Accounting
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
The role is for a Delivery Manager with expertise in Finance & Accounting to lead operations for US-based B2C clients. The position requires strong leadership, team management, and experience in Record to Report processes. Key responsibilities include overseeing financial reporting, accounting processes, process improvements, compliance, and collaboration with cross-functional teams.
Technicien - Support technique à la production
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
IBM Bromont is a leading high-tech manufacturing company that values its employees' skills and offers a supportive work environment. The company produces advanced processors for IBM servers and telecommunications modules worldwide. The role involves supporting manufacturing operations, contributing to continuous improvement, and troubleshooting technical issues in a dynamic environment.
Senior Manager - Compensation & Benefits
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The Compensation & Benefits CampB Specialist role involves supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role requires a Bachelor's degree, 6-8 years of experience in compensation and benefits operations, strong understanding of compensation structures and benefits administration, proficiency in Excel and HR tools, and good communication skills to support global teams.
SAP BW/4 HANA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity in SAP project and service management, highlighting the combination of strong organizational skills with deep knowledge of SAP solutions and IT governance. The role involves working in a dynamic environment, collaborating with diverse teams, and driving transformation projects to enhance service delivery and capture new market share.
Senior Amazon Brand Manager
Company: GNO Partners
Location: remote
Posted Dec 05, 2025
GNO Partners is a consultancy firm founded by Gal and Ouriel, who built and exited two successful Amazon brands. They help Amazon FBA sellers scale profitably using their proven system. The company offers a 'Done With You' approach, where they set the strategy, analyze the brand, and teach clients how to execute using their resources.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a senior SAP Consultant, you will provide client-facing solutions, work on strategic SAP solution focus, and deliver comprehensive solutions leveraging SAP and latest technologies.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and develop innovative solutions. It emphasizes the importance of collaboration, problem-solving, and delivering solutions that meet client requirements.
Digital Adoption/Training Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of Digital Adoption Training Analyst at IBM Consulting involves helping federal agencies adopt new technologies and digital workflows. The position requires experience with Digital Adoption Platforms (DAPs) such as WalkMe and Whatfix, as well as skills in organizational change management, training strategy development, and client engagement. The role offers the opportunity to work on meaningful projects that support the transformation and modernization of federal agencies across the US.