Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Software development engineer
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
Tokyo Software Development is a part of IBM Research & Development Tokyo Lab, responsible for developing and maintaining software products and infrastructure for the global market. They deliver reliable, high-quality solutions that support the foundations of society, collaborating closely with other IBM Tokyo divisions to provide high-value products to customers worldwide.
Microsoft Azure Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Azure Developer in Slovakia. The position involves designing and developing software solutions based on client requirements, working with cutting-edge Microsoft technologies within MS Azure, and collaborating with customers, developers, and service delivery teams. The role requires hands-on experience with Azure, knowledge of Microsoft development stack, proficiency in English, and strong communication skills.
Package Specialist-SAP SCM SD
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, delivering technical and industry expertise to clients worldwide. The position requires strong team player skills, training abilities, and excellent communication and collaboration skills. A Bachelor's degree is required, with a Master's degree preferred. The role demands 5-8 years of hands-on experience in SAP support projects, specifically in SAP SALES AND DISTRIBUTION, with deep knowledge of the module and business domain. Regression testing, system integration testing, and configuring SAP System with SALES AND DISTRIBUTION module are preferred technical skills.
Technology Sales Representative
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The Technology Sales Representative (TSR) at IBM drives revenue growth by building trusted customer relationships, especially at the CxO level. They orchestrate resources to address complex customer requirements with suitable IBM solutions, combining deep technical and industry-specific knowledge with a focus on deal closure and sustainable business development. The role requires strong sales execution, industry acumen, technological understanding, strategic planning, communication skills, and leadership abilities.
Manager - Learning Operations
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM seeks a Learning and Knowledge Leader to drive development in Risk & Compliance. The role involves strategic planning, team collaboration, and innovation, emphasizing growth and transformation.
Context Engineer - Public Sector
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities. The role emphasizes innovation, collaboration, and technical expertise in hybrid cloud and AI solutions.
Managing Consultant - SAP OTC S4 HANA
Company: IBM
Location: No City, US
Posted Dec 04, 2025
This job description outlines a role as an SAP consultant with opportunities for growth, collaboration with global clients, and integration of advanced technologies. The position requires expertise in SAP systems, project management, and cross-functional teamwork to deliver innovative solutions for business challenges.
Senior SAP Architect S/4HANA Transformation & Cloud (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for an SAP Application Architect at IBM Consulting highlights the role's focus on defining solutions, leading technical teams, and optimizing system architectures. The position offers a global network of experts, personalized onboarding, career development, performance-based compensation, flexible work models, and attractive additional benefits. The role requires extensive experience in technical SAP consulting, SAP S/4HANA architectures, and S/4HANA transformations, as well as expertise in current SAP transformation models and technologies.
Security Consultant (f/m/x)
Company: IBM
Location: WIEN, AT
Posted Dec 04, 2025
The text is a job description for a Security Consultant role at IBM Client Innovation Center Austria. It outlines the responsibilities, required qualifications, and benefits of the position. The role involves working with clients to develop security solutions, implementing SIEM/SOC concepts, and collaborating with international teams.
Application Developer-Cloud Integration
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Technical expertise required includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Application Developer-ServiceNow
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. It highlights the role of a Software Developer, emphasizing collaboration, continuous learning, and technical expertise. The position offers opportunities to work with clients globally and contribute to innovative projects.
Lead Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role of a Senior Application Architect in Application Automation involves leading the design, development, and implementation of complex automation solutions, mentoring team members, and collaborating with stakeholders.