Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
PLM Teamcenter Imple. Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using the latest technology platforms. The company provides training, promotion opportunities, feedback, diversity and inclusion, recognition programs, and benefits such as flexible working, sabbaticals, and pension plans. They are seeking experienced Teamcenter Application Consultants to join their Client Innovation Center and work on configuring and supporting Teamcenter for clients across various sectors.
Candidate Engagement Specialist - Japanese Speaking
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The Candidate Engagement Specialist (CES) is responsible for candidate generation through direct sourcing and research to attract both passive and active candidates. They develop and implement recruiting strategies, conduct sourcing activities, and act as a brand ambassador to engage passive candidates. The role requires at least 2 years of recruitment experience in the Japanese market and fluency in English and native Japanese proficiency.
[2026 IBM Consulting Associates] Security Consultant
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Associate Security Consultant. The role involves working with clients worldwide, developing cybersecurity strategies, conducting security assessments, and implementing security solutions. The position requires a Bachelor's degree, strong problem-solving skills, and familiarity with cybersecurity concepts and technologies.
Project Manager（金融領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves leading end-to-end projects across various industries, requiring strong communication skills, project management experience, and the ability to work with clients and team members.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in CyberArk PAM consulting, project design and deployment, and security architecture. The role requires a Bachelor's degree and 2+ years of industry experience with CyberArk privileged access solutions.
Application Developer-Java & Web Technologies
Company: IBM
Location: Mysore, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, career growth opportunities, and technical expertise requirements. It highlights the impact of the role on clients and the importance of skills like Java, Spring, and Hibernate.
Package Specialist-SAP HANA Basis
Company: IBM
Location: DALIAN, CN
Posted Dec 04, 2025
The text outlines job responsibilities for an SAP Fiori developer role, including deployment, performance optimization, collaboration with SAP BASIS, documentation, and required technical expertise in SAP Fiori/UI5, ABAP, and OData services.
Workforce Optimization & Automation Specialist
Company: IBM
Location: Rocket Center, US
Posted Dec 04, 2025
IBM is dedicated to supporting the Veterans Benefits Administration's mission of accelerating benefits claim processing and reskilling VBA Claims Assistants. The team has focused on leveraging data to inform design, build, test, and improve activities, employing an Agile operating model to identify enhancements for the Mail Automation scope and related processes. The project requires Transcription Quality Assurance Testing services to support increasing the quality of processing as new enhancements are added to the MAS platform.
Technical Support Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a Technical Support Engineer role for hybrid cloud solutions. The role involves troubleshooting, supporting enterprise customers, and collaborating on support team infrastructure. Required skills include expertise in Java, Python, Go, Linux, networking, and cloud monitoring tools. Preferred experience includes Kubernetes, Apache Cassandra, and monitoring technologies.
Package Consultant-SAP HANA SCM IBP
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of a Consultant who works closely with clients to deliver SAP solutions and drive innovation. The position requires extensive SAP experience, strong communication skills, and the ability to lead technical design and implementation of SAP solutions.
Customer/1 Developer (C/1)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that consults on billing and digital subscriptions. It requires a Bachelor's degree and proficiency in Cobol, JCL, and CSS Online programming. The role involves designing and developing Customer1 applications with a strong focus on billing functionalities.
Data Scientist - Advanced Analytics
Company: IBM
Location: London, GB
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Data Scientist, you will lead AI solutions, advanced analytics, and automation for clients across industries, working at the intersection of data science, business strategy, and technology. The role requires strong technical skills, communication abilities, and a passion for continuous learning.