Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Spark developer (San Jose/CA)
Company: IBM
Location: San Jose, US
Posted Dec 04, 2025
IBM Software is seeking a skilled Software Developer to join their team. The role involves developing and maintaining high-quality software products using various technologies and programming languages. The position requires experience with Apache Spark, Scala, distributed computing, and cloud platforms.
Associate Package Specialist - Entry-level 2026 (Lansing, Michigan)
Company: IBM
Location: Lansing, US
Posted Dec 04, 2025
The IBM Consulting Associate Program offers university hires the opportunity to work with diverse clients worldwide, focusing on professional development through ongoing learning, mentorship, and technical skills. Associates will work in Client Innovation Centers and Delivery Centers, providing deep technical and industry expertise to clients across various industries. The role involves assisting in the selection, implementation, and support of application packaged solutions, requiring strong consulting skills, business knowledge, and packaged solution expertise.
BI Data Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company provides training, promotion opportunities, feedback, recognition programs, and benefits like flexible working, sabbaticals, and pension plans. They seek a Senior Business Intelligence Data Engineer to lead design and delivery of advanced BI reporting solutions using Cognos BI, Cognos Analytics, Tableau, and Qlik.
Data Engineer-Enterprise Content Management
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include designing templates, creating documents, and understanding input/output file formats. Preferred qualifications include a Masters degree and experience with OpenText Exstream.
Senior Business Analyst - Life Insurance
Company: IBM
Location: Antwerpen, BE
Posted Dec 04, 2025
The text is a job description for a Senior Business Analyst role at IBM Consulting Client Innovation Centers. It highlights the responsibilities, required education, and preferred technical and professional experience for the position. The role involves leading business analysis efforts, defining strategies, mentoring junior analysts, and driving organizational change.
Security Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a Security Consultant role in IBM's CISO organization. It highlights the challenges, growth opportunities, and key responsibilities of the role, emphasizing the importance of cybersecurity expertise, technical proficiency, and problem-solving skills.
SAP EAM Work Management Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the role of a lead SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test, including systems integration. The successful candidate will have extensive SAP implementation experience, strong knowledge in the SAP PM domain, and excellent communication and interpersonal skills.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job posting is for a software engineer to join the security product development team in Z systems. The role involves understanding product requirements, decomposing them into technical work items, and driving the quality of deliverables. The ideal candidate should have a strong technical aptitude, experience in cloud and containerized deployments, and a passion for continuous learning.
Cloud Backend Developer
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
IBM Infrastructure offers enterprise IT infrastructure solutions for hybrid cloud and AI. The role involves developing and maintaining key capabilities, supporting customer requirements, and helping service providers onboard. The ideal candidate should have experience in backend development, microservice architecture, and cloud programming practices.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes an IBM Software developer role emphasizing collaboration, innovation, and career growth. It highlights opportunities to work on cutting-edge AI-powered solutions, contribute to global projects, and develop skills in technologies like Java and SQL. The role emphasizes teamwork, problem-solving, and a positive work environment.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This text describes a career opportunity at IBM Consulting focusing on digital transformation, collaboration with global clients, and professional growth. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing innovation and impactful work across industries.
Firmware Developer
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The job posting describes a Firmware Developer role at IBM Corporation in Poughkeepsie, NY. The position involves developing and maintaining a distribution and integration system for System Z Firmware deliveries, supporting the Firmware delivery tool chain, troubleshooting issues, and implementing solutions to improve the developer experience and resiliency of the service. The role requires a Bachelor's degree in Computer Science or related field and two years of experience with specific technologies and skills.