Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Developer-Java & Web Technologies
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. As a Software Developer, you'll work on hybrid cloud and AI projects using cutting-edge technologies. The role involves analytical problem-solving, comprehensive engagement across process phases, and strategic stakeholder engagement to drive innovative solutions.
Intern 2026: AI Hybrid Cloud Platforms Research Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is seeking highly motivated students for developer internships in ML training and inference for Summer 2026. Interns will gain hands-on experience building infrastructure for machine learning platforms, model inference services, and intelligent agents. The role offers mentorship from experienced engineers and researchers, exposure to next-generation AI platforms, and the opportunity to strengthen development skills in a modern hybrid cloud environment.
Package Specialist-SAP HANA SCM MM
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include assisting clients with SAP Supplier Relationship Management, leading projects, conducting testing, and providing support. Required education is a Bachelor's degree, with a Master's degree preferred. Technical expertise includes 6-8 years of SAP functional experience, specializing in SAP MM HANA modules.
Software Development Manager
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as a Software Development Manager. The position involves managing software development, enhancing product experiences, and scaling team capabilities. The role requires expertise in software development, team management, strategic partnerships, and technical direction. The company values innovation, continuous improvement, and collaboration with product teams.
Package Consultant-SAP BTP
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves solution design and development, integration and architecture, DevOps and delivery, and stakeholder collaboration.
Senior Software Engineer IAM
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on the Keycloak Core Clients team. It highlights the role of a Senior Software Engineer in advancing authentication protocols and security capabilities, contributing to open source projects, and collaborating with industry working groups. The position requires expertise in Java development, token-based security protocols, cloud application development, and security principles.
Project Manager - Cyber Security Services
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company provides training, promotion opportunities, diversity and inclusion, work-life balance, and traditional benefits. The role involves managing complex cybersecurity projects, ensuring scope, schedule, and cost targets are met, and leading cross-functional teams.
Application Developer-Open Source (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing solutions for insurance clients, designing and implementing complex system components using Java, and testing, maintaining, and optimizing applications. The role offers individual career paths, training, certifications, team events, and various benefits.
Package Consultant-SAP HANA Analytics
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients with SAP Hana Analytics, leading projects, and conducting testing. A bachelor's degree is required, with a master's degree preferred. 6-12 years of SAP functional experience is required, with expertise in SAP Hana Analytics modules and business requirements gathering.
Web Strategist
Company: IBM
Location: Bucharest, RO
Posted Dec 04, 2025
The job posting is for a Web Strategist position at IBM's Marketing Communications & Corporate Social Responsibility team in Bucharest. The role involves shaping web experiences, collaborating with stakeholders, and using data-driven strategies to drive engagement and optimize performance.
Research Intern - Next Generation Systems (3 months)
Company: IBM
Location: Dublin, IE
Posted Dec 04, 2025
IBM Research is seeking candidates for an internship focused on foundational research and engineering to support the next generation of AI workloads. The role involves making agent behavior observable and interpretable, defining performance and reliability metrics, and optimizing serving and orchestration of multimodal models in cloud-native environments. The internship offers a unique opportunity to contribute to frameworks and tools that enhance the robustness, efficiency, and scalability of complex AI systems.
Unica Campaign Execution Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Campaign Quality Analyst. The position involves testing and validating workflows, collaborating with clients globally, and leveraging IBM's technology platforms. The role requires a Bachelor's degree, 3+ years of experience with Unica Campaign Automation Tool, and expertise in SQL and testing tools.