Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Package Consultant-SAP HANA CFIN
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an SAP Central Finance CFIN consultant. The role involves implementing a solution to centralize financial accounting across multiple systems into a single SAP S/4HANA system. The position requires experience with SAP SLT, ALE, IDoc, and other integration technologies, as well as knowledge of Group Reporting, Central Payments, and One Exposure concepts. Analytical skills and experience in end-to-end CFIN implementations are highly valued.
Quality Assurance Analyst
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a role at IBM Consulting Client Innovation Centers where the individual will conduct quality reviews, analyze defects, document workflows, and assist in managing customer relationships. The role requires a bachelor's degree, strong communication and analytical skills, and knowledge of quality tools and techniques.
Sales Development Representative Intern - Entry Level Sales Program 2026 ( September Start)
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking undergraduate and graduate students to join their Sales Development Representative intern program, which focuses on prospecting, co-creating solutions with clients, and driving digital transformation success. The role involves sales prospecting, continuous learning, supporting deal closure, and social selling. IBM provides a collaborative and experiential sales environment with ongoing development opportunities.
Product Management Professional 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes the role of a Product Specialist, highlighting their responsibilities in product execution, domain focus, cross-functional management, and data science. It emphasizes the importance of the role in driving product success and accelerating career growth.
Data Scientist-Artificial Intelligence
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include building, analyzing, and improving AI solutions, collaborating with data engineers, and performing quantitative analyses to provide actionable insights.
Devops Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. The position offers opportunities to improve community projects, shape internal processes, and develop innovative solutions. The ideal candidate should have excellent technical and creative thinking skills, basic Java programming skills, experience with Maven and Gradle, and knowledge of Jakarta EE, Git, Subversion, CI/CD, Tekton, Jenkins, containers, Linux, and shell or Python scripting.
Senior Full Stack Developer
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
This job posting seeks a Senior JavaFullstack Developer to lead technical direction, develop fullstack applications, and contribute to AI initiatives in Egypt. The role requires expertise in Java, Spring framework, Angular, and cloud technologies, along with leadership skills and experience in system design and incident resolution.
Associate Data Engineer - Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Halifax offers a unique position at the intersection of business and technology. The role involves working in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. The position requires participating in data ingestion processes, developing SQL queries, supporting data scientists, creating PowerBI reports, and collaborating with stakeholders and business users.
Application Developer-Oracle Middleware
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, hybrid cloud and AI innovation, and opportunities for impactful work through technical expertise and strategic partnerships.
Application Developer-Cloud Integration
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include developing new features, fixing defects, configuring API Connect DataPower, and having strong communication skills. Required education is a Bachelors Degree, with a Masters Degree preferred. Required technical expertise includes BTech, BE, MCA, MSc IT with 4-5 years of experience, and hands-on experience with API Connect DataPower, REST/SOAP APIs, XSLT Gateway Script, and HTTP methods.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 04, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and opportunities for growth. It highlights problem-solving, technical expertise, and a culture of evolution and empathy.
Contact Center Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The job description outlines the role of a Contact Center Practitioner at IBM, who will be responsible for providing customer service support, answering queries, resolving issues, and ensuring customer satisfaction. The role requires excellent communication skills, the ability to multitask, and a strong customer focus.