Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Global Commodity Manager - Production Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
This is a sourcing role at IBM focused on Systems Brands Power Storage Mainframe. The position involves managing global suppliers, executing procurement strategies, and collaborating with development teams. It requires strong communication, analytical, and negotiation skills, as well as knowledge of end-to-end sourcing and procurement practices.
Automation Test Lead 1 (C)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals across industries, delivering effective solutions using latest technology platforms. The company values curiosity, continuous learning, and diversity, providing training, promotion opportunities, feedback, and benefits. The role of Senior Test Management Quality Engineer involves leading test management strategies, mentoring team members, collaborating with stakeholders, and staying current with testing trends.
Web strategist
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 04, 2025
This job description highlights IBM's mission-driven approach to technology innovation, seeking a collaborative Web Strategist to shape digital experiences. The role emphasizes user-centered design, cross-functional teamwork, and growth opportunities in a fast-paced environment. Required skills include web strategy expertise, CMS platforms, and UX principles, with preferences for analytics tools and content strategy experience.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This role offers opportunities to work with global clients, drive innovation, and advance career growth through IBM's technology and collaboration. The position emphasizes impactful contributions, technical expertise, and professional development within a supportive ecosystem.
Software Developer Intern 2026 - Poughkeepsie NY
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 04, 2025
The text describes the role and responsibilities of a Software Developer Intern at IBM. The intern will gain hands-on experience working on real-world projects, collaborating with designers and developers to build responsive and user-friendly applications using modern web technologies. The role requires software development experience, expertise in programming languages like Java, C++, PL/I, Assembler, and scripting languages like Ansible, Python, JavaScript, TypeScript, Ruby, Rust, or Swift. Strong analytical, debugging, and problem-solving skills are necessary, along with self-motivation, innovation, and the ability to work in a cross-timezone environment.
Software Developer Mobile - Entry level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The IBM Client Innovation Centre in Nova Scotia offers a unique position at the intersection of business and technology. As an Associate, you will work in the IBM Client Innovation Center, delivering deep technical and industry expertise to clients worldwide. You will use your experience in application development to design, code, test, and provide industry-leading solutions for clients. You will also have opportunities to obtain certifications in cloud technologies and learn updated or new technologies.
Web Information Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an Information Architect role at IBM. It highlights the responsibilities of collaborating with a team to improve the IBM.com website experience, working on content strategy, and shaping the future of the digital landscape. The role requires a technical background, strong analytical skills, and excellent communication skills.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role involves working in Client Innovation Centers and Delivery Centers, providing technical and industry expertise to clients worldwide. The responsibilities include understanding implementation, converting business requirements, configuring SAP systems, analyzing and troubleshooting defects, and performing testing.
Senior Solution Consultant
Company: IBM
Location: Singapore, SG
Posted Dec 04, 2025
IBM is seeking a Senior Solution Consultant to lead end-to-end solutioning for complex deals, negotiate winning solutions using IBM offerings, and design complex solution architectures. The role requires 10-12 years of experience, including SAP consulting and at least two full-cycle SAP implementation projects. The candidate will travel to client locations, build technical relationships, and coach other consultants.
Senior Managing SAP Consultant Work Management/Service Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a senior managing SAP consultant at IBM Consulting highlights the role's focus on client-facing responsibilities, strategic solution leadership, team delivery leadership, and comprehensive solution delivery. The position requires expertise in SAP S/4HANA, SAP processes, leadership skills, industry knowledge, and language proficiency. Preferred experience includes familiarity with other SAP modules, cloud computing platforms, and Agile methodologies.
Application Consultant-DevOps
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves developing processes for monitoring critical metrics, writing DSL queries, creating trend analysis graphs and Kibana dashboards, implementing and managing Logstash pipelines, and optimizing index management for efficiency. A Bachelor's degree and experience with Elastic Stack are required.
Application Developer-MuleSoft
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting as a Software Developer, focusing on hybrid cloud and AI solutions. The role involves end-to-end feature development, stakeholder collaboration, and continuous learning. Required skills include Mulesoft expertise and knowledge of SOA and RDBMS.