Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
IBM Cloud Data Services Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a Cloud Architect role focused on designing and implementing cloud database services, requiring expertise in cloud technologies, programming languages, and DevOps practices. The position emphasizes strategic planning, system reliability, and collaboration with teams to deliver high-quality, scalable solutions.
Planificateur de la demande
Company: IBM
Location: BROMONT, CA
Posted Dec 04, 2025
IBM Bromont is a leading high-tech manufacturing company that values its employees' skills and offers a secure, competitive work environment with flexible hours, comprehensive benefits, and opportunities for personal and professional growth. The role involves maintaining client relationships, managing demand planning, coordinating production activities, and ensuring on-time delivery while handling controlled goods and technologies.
Enterprise Security Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an Enterprise Security Architect position at IBM Client Innovation Center Germany. The role involves building a secure software development lifecycle, specifying and implementing security measures, creating security concepts, integrating security tools, and working with various technologies and frameworks. The position values diversity and offers opportunities to work with international clients and cutting-edge technologies.
General Accounting - Subject Matter Expert
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
This text describes a Processing Lead role at IBM with responsibilities spanning financial processes, team leadership, and compliance. It outlines required qualifications, key responsibilities, and emphasizes collaboration, continuous improvement, and adherence to regulations.
Quality Engineer-Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Key responsibilities include being a team player, training others, and having strong communication and collaboration skills. Required education is a Bachelors Degree, with required technical expertise in writing complex SQL queries and experience in Azure Databricks. Preferred experience includes excellent communication and stakeholder management skills.
Package Consultant-Workday Absence, Time Tracking, Payroll
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an Infrastructure Specialist, you will support infrastructure for various industries, conduct working sessions with clients, design and implement Workday solutions, and provide subject matter expertise on business process decisions.
Associate Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of an Associate Application Developer at IBM Consulting involves working with clients to co-create solutions to major real-world challenges using best practice technologies, tools, and products. The position requires demonstrated programming proficiency, exposure to web services and API, familiarity with generative AI modeling and ethics, and the ability to translate business requirements into technical solutions. The role offers opportunities for professional development, collaboration with cross-functional teams, and working with a variety of technologies and platforms.
Team Lead - IBM Canada Communications
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is seeking a strategic communications professional to join its Corporate Affairs team as Team Lead for Canada. The role focuses on strengthening IBM's reputation, employee engagement, and market awareness through impactful internal and external communications strategies. The successful candidate will develop and implement a holistic communications plan, guide a diverse team of communications professionals, collaborate with stakeholders, and serve as a trusted advisor on brand stewardship and issues management.
Thought Leadership and Eminence Specialist
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is for a Thought Leadership & Eminence Professional at IBM Consulting to help shape the external presence of consultants and position them as influential voices across industries. The role involves translating complex consulting insights into clear, compelling thought leadership content, building personal brands for consultants, crafting social content strategies, and identifying speaking opportunities at major events. The ideal candidate should have a journalism, communications, marketing, or editorial background, be highly creative, skilled at shaping ideas into multiformat content, experienced in executive communications or thought leadership development, comfortable interviewing experts and distilling complex topics, adept at social media strategy, and strategic and proactive with a strong sense for what resonates with audiences.
Infrastructure Specialist（デジタル領域）
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a role within the IBM group in Japan, where the employee will work with clients across various industries to drive hybrid cloud and AI transformations. The role requires curiosity, continuous learning, and creativity to develop impactful solutions. The position involves designing, building, and optimizing cloud and on-premises infrastructure, with opportunities for leadership and involvement in various project phases.
Accounts Payable Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Procure-to-Pay (P2P) Specialist role. The role involves various responsibilities related to vendor data management, invoice processing, stakeholder collaboration, payment handling, and statement reconciliation. The position requires a bachelor's degree in accounting, finance, or a related field, along with intermediate knowledge of Excel and experience with accounting software or ERP systems. The role is based in Naga City, Cam Sur, and requires flexibility to work in shifts and onsite full-time.
Security Consultant - CyberArk
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a CyberArk Operation Support Team Lead. The position involves leading a team, managing CyberArk solutions, ensuring security, and driving continuous improvement. It requires technical expertise, leadership skills, and a commitment to 24/7 operations.