Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Order To Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, document validation, order processing, cash application, cash collection, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, 2-4 years of work experience, and expertise in finance and accounting software.
Software Developer
Company: IBM
Location: TUCSON, US
Posted Dec 04, 2025
IBM is seeking software developers to work on strategic initiatives, using the latest tools and technologies to build industry-leading solutions. The role involves collaborating in teams, investigating solutions independently, and applying best practices in software development and testing.
Application Developer-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required qualifications include a bachelor's degree, experience in SAP UX module, and hands-on experience with BTP services and development in FioriUI5, JAVA, node.js, python, and iflows workflow process automation.
Data Engineer - Data Platforms
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves joining IBM Consulting's Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients. The position focuses on accelerating innovation and adoption of emerging technologies across hybrid cloud and AI ecosystems. Responsibilities include collaborating with teams to understand data requirements, building and maintaining data pipelines, supporting orchestration of data workflows, contributing to deployment and management of data and AI solutions, troubleshooting issues, and working closely with architects and senior engineers to enable MLOps practices.
Control Center Specialist
Company: IBM
Location: Giza, EG
Posted Dec 04, 2025
The role of a Control Center agent involves serving customers, resolving their problems, and ensuring client satisfaction. The position requires strong communication skills, problem-solving abilities, and a focus on providing exceptional customer service.
(Kaohsiung) Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, collaborate with visionaries, and improve hybrid cloud and AI solutions. It emphasizes the importance of curiosity, continuous learning, and a culture of evolution and empathy. The role involves executing system integration testing, developing test cases, conducting API testing, logging defects, and collaborating with cross-functional teams.
Citrix Engineer -AWS
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The text describes a Solutions Engineer role focusing on virtual desktop solutions, requiring technical expertise in cloud platforms and collaboration with stakeholders. It outlines responsibilities like deploying capabilities, engaging users, and creating documentation, while emphasizing required skills and work environments.
Application Developer-Oracle Cloud Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on hybrid cloud and AI projects, with a focus on software development, stakeholder collaboration, and continuous learning. A Bachelor's degree is required, with a preference for a Master's degree and 3+ years of experience in ODIOracle Database Integrator 12c Development and Implementation.
Arabic-speaking AutoGen Engineer (f/m/x)
Company: IBM
Location: Bussigny, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As an Autogen Engineer, responsibilities include designing generative AI systems, developing AI models, integrating solutions with cloud platforms, collaborating with cross-functional teams, driving assetization and modularization of AI solutions, supporting deployment and maintenance, producing technical documentation, leading client presentations, facilitating communication with Arabic-speaking clients, and staying informed on emerging AI technologies.
Project Manager / Product Owner
Company: IBM
Location: BRATISLAVA, SK
Posted Dec 04, 2025
The job posting is for a Product Manager role in IBM Consulting's Client Innovation Centers Delivery Centers. The role involves collaborating with cross-functional teams, managing project risks, and ensuring high-quality software delivery. Required qualifications include a Bachelor's degree, 3-5 years of experience, and expertise in Agile methodologies. Preferred qualifications include a Master's degree, experience with international teams, and certifications in Scrum or SAFe.
Project Manager-ADM
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The role involves leading a project team to deliver SAP solutions to clients, requiring expertise in SAP implementation, project management, team leadership, business process knowledge, and integration skills. Preferred qualifications include a master's degree, client management experience, SAP certifications, and analytics skills.
Cobol Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of a Software Developer.