Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
[IBM Japan:iX] CRM Consultant
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. IBM Consulting values curiosity, knowledge, and creative problem-solving, with a focus on digital transformation and customer experience. The position requires Japanese language skills, logical thinking, English communication, leadership, and consulting experience in digital marketing.
SAP Application Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM where the individual works closely with clients worldwide to design future hybrid cloud and AI solutions. The role involves strategic solution development, project management, architectural leadership, and continuous development of SAP expertise. Required education is a bachelor's degree, with preferred education also being a bachelor's degree. Required technical expertise includes knowledge of SAP S/4HANA, HANA database, RISE impacts, BTP, enterprise architecture, application management, and inventory management tools. Preferred technical experience is also mentioned.
Lead AWS DevOps Engineer - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career in DevOps with opportunities for growth, training, and innovation. The role involves leading projects in defense and security sectors, with a focus on secure cloud solutions and compliance. Benefits include career development, flexible work, and a supportive culture.
Full Stack Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM is seeking a passionate software developer with experience in JavaScript, React, and Java to join their team in Poland. The role involves designing, coding, testing, and delivering software for one of IBM's successful cloud solutions. The ideal candidate will have 2+ years of experience in Python, Java, and NodeJS, familiarity with AI concepts, microservices, Docker, Kubernetes, and REST APIs, and experience with Agile methodologies and continuous integration/deployment tools.
Software Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Infrastructure division builds servers, storage systems, and cloud software for enterprise customers and data centers. The India Systems Development Lab (ISDL) is part of the global IBM Infrastructure division, focusing on innovations and contributing over 400 patents. As a software engineer at ISDL, you will work on product development, design, development, testing, and support across core systems technologies.
Senior Java Developer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients, working on hybrid cloud and AI projects, and utilizing advanced technologies. It highlights opportunities for innovation, problem-solving, and career growth through strategic engagement with stakeholders and technical expertise.
[2026 Internship] Security Consultant - 기술적 취약점 및 리스크 진단/분석
Company: IBM
Location: Seoul, KR
Posted Dec 04, 2025
The text describes an internship program at IBM Consulting, where interns will work with the latest technologies, collaborate with team members, and gain hands-on experience in security consulting. The program offers opportunities for skill development, career growth, and learning about clients' industries and business challenges.
Application Architect-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as an Adobe Solution Architect. The role involves working with clients to improve their hybrid cloud and AI journey, leveraging Adobe Experience Manager and Adobe Marketing Cloud capabilities. The position requires strong technical expertise, collaboration skills, and the ability to lead development and delivery teams.
Package Consultant-SAP HANA FIN FI
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and making meaningful change. It emphasizes the importance of curiosity, knowledge, and continuous learning. The role of a senior SAP Consultant is also discussed, focusing on strategic solution focus, comprehensive solution delivery, and required education and technical expertise.
Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers collaborative roles with global clients, focusing on cloud innovation and tech expertise. Career growth and professional development are emphasized through training and strategic partnerships.
(IJDS DXセンター) Application Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job in Japan offers opportunities to work on large-scale projects across industries like finance and manufacturing. Requires Japanese proficiency and skills in cloud, DevOps, and mobile development. Emphasizes collaboration and innovation.
SAP Fieldglass Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for an SAP Fieldglass Consultant role. It outlines the responsibilities, required education, technical and professional expertise, certifications, and travel requirements for the position. The role involves solution design and implementation, client advisory and strategy, system configuration and customization, change management and training, and integration and technical leadership.