Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Application Consultant-Mobile
Company: IBM
Location: Taipei, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on integration architecture expertise, cross-system communication, scalable system design, new system integration planning, and future-ready integration roadmapping. It requires extensive experience in EAI platforms, banking systems, and integration technologies.
PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, specifically in the role of a Process Analyst for HR Contact Center. It highlights the collaborative and innovative work environment, the use of agile methodologies and AI-powered workflows, and the support provided by mentors and coaches. The role involves resolving HR-related queries from employees through various communication channels and requires a Bachelor's degree, experience in HR Contact Center Operations, and proficiency in MS Office applications.
Sales Development Representative - Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The text is a job description for a Sales Development Representative role at IBM. It highlights the company's mission, the role's responsibilities, required education and skills, and preferred experience. The role involves lead qualification, sales execution, and managing growth, with a focus on supporting all client segments, especially Select Digital and Commercial Client.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering innovative solutions using IBM's technology platforms. The role involves working in Client Innovation Centers and Delivery Centers to provide technical expertise and drive client success.
Internship: SAP Consultant in Ciudad de México
Company: IBM
Location: Mexico City, MX
Posted Dec 04, 2025
The text promotes an IBM Consulting internship program emphasizing career growth, client collaboration, and skill development in SAP consulting. It highlights opportunities for fresh graduates, required academic qualifications, and the benefits of joining a dynamic team with innovative problem-solving capabilities.
Senior Managing SAP Consultant PP - MTD Lead
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This job posting describes a senior SAP consultant role at IBM Consulting, focusing on leading SAP solution design, implementation, and delivery for clients across industries. The role requires deep expertise in SAP S/4HANA, project management skills, and knowledge of AI, cybersecurity, and manufacturing processes.
Application Developer – Cloud Fullstack (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role of an Application Developer in Cloud Fullstack involves designing, developing, and deploying cloud-based applications using various technologies and frameworks.
Junior ML Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Automation and AI group is seeking an experienced AIML Engineer specializing in Large Language Models (LLMs) to join their AIML Center of Excellence team. The role involves collaborating with cross-functional product teams to implement cutting-edge AI capabilities across IBM's Automation product portfolio. Key responsibilities include data collection and management for LLM evaluation and training, LLM integration and implementation, and establishing AIML best practices and innovation.
Package Specialist-SAP HANA Master Data Governance
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The role includes assisting clients in SAP MDG selection, implementation, and support, as well as participating in implementations, developing master data maintenance solutions, and leading data migration and cleansing initiatives. The position requires a Bachelor's degree, 12+ years of industry experience, and expertise in SAP Data Management Tools and MDG configuration.
Software Engineer - Quality and Performance – Distributed Systems (Serverless NoSQL Platform)
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically focusing on the role of an engineer in the Quality Engineering and Performance team. The team is building Astra Serverless, a distributed serverless NoSQL data service powered by Apache Cassandra and extended with native Vector and AI capabilities. The role involves designing and developing frameworks for end-to-end and chaos testing of distributed serverless systems, ensuring reliability, performance, and correctness under unpredictable workloads.
Package Consultant-SAP HANA FIN TR
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading projects, implementing new functionalities, and providing technical expertise in SAPFINTR. Preferred qualifications include HANA implementation experience and strong problem-solving skills.
Application Developer-Cloud FullStack
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on cloud application development using AWS methodologies and tools. It highlights the role of a developer in leading projects, working with senior resources, and focusing on cloud environment aspects like uptime, access control, and network security. The position requires a Bachelor's degree, Java expertise, SpringBoot, Rest API, Docker, and cloud exposure (AWS, GCP, Azure). Creative problem-solving and good communication skills are preferred.