Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Full Stack Developer – Entry Level
Company: IBM
Location: Bedford, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the collaborative work environment, technical expertise, and opportunities for learning and growth. It emphasizes the role's focus on application development, problem-solving, and utilizing various technologies and frameworks.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. The responsibilities include scaling an existing RAG code base for a production-grade AI application, requiring proficiency in prompt engineering, LLMs, Retrieval Augmented Generation, and programming languages like Python or Java. Experience with vector databases, AI frameworks, and cloud platforms is preferred.
Veeva Architect & Engineer
Company: IBM
Location: New York, US
Posted Dec 04, 2025
The job description outlines a role in IBM Consulting focused on partnering with clients to design and implement Veeva Development Cloud solutions. It requires expertise in Veeva, cloud computing, and life sciences regulatory frameworks. The role involves leading technical discovery, designing solutions, configuring Veeva Vaults, and mentoring junior resources.
Application Developer-Asset Management
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves leading project teams, applying technical expertise, and ensuring effective communication with clients. Required education includes a bachelor's degree, with a master's degree preferred. Technical expertise in IBM Maximo Asset Management, integration frameworks, and data management is required, with preferred experience in DevOps and Agile methodologies.
SAP SCM Consultant
Company: IBM
Location: MILANO, IT
Posted Dec 04, 2025
The job posting is for a highly skilled Package Consultant with expertise in SAP HANA Supply Chain Management. The role involves leading and managing SAP HANA SCM and TM package implementations, providing technical leadership, collaborating with stakeholders, and staying updated with the latest SAP developments. The ideal candidate should have a strong background in SAP consulting, at least 5 years of experience in SAP HANA SCM and SCM PP APO IBP, and excellent communication and project management skills.
Package Consultant-SAP HANA SCM EWM
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, strategic partnerships, and technical expertise in SAP solutions. The role involves software development, stakeholder collaboration, and continuous learning.
SuccessFactors Architect (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers, collaborating with clients globally, and leading the design and optimization of the SuccessFactors platform to support HR transformation goals. The position requires expertise in SuccessFactors modules, HR processes, integration with third-party systems, and AI applied to the HR domain.
SAP FI/CO Functional Consultant
Company: IBM
Location: Buffalo, US
Posted Dec 04, 2025
The role of an SAP FICO Consultant within IBM Consulting involves leading and supporting SAP FICO design and configuration across various process areas, working with client finance stakeholders, configuring and optimizing core FICO processes, supporting integration with other SAP modules, participating in system upgrades and migrations, preparing functional specifications, collaborating with technical teams, developing end-user training, and contributing to continuous improvement initiatives.
Billing Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for a Billing Analyst role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various financial and customer-related tasks, such as order processing, invoicing, and dispute management. The ideal candidate should have a relevant degree, experience in account receivable processes, and proficiency in accounting software.
Managing Consultant - SAP S/4HANA IS (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM Consulting where the individual will work closely with clients worldwide to improve their hybrid cloud and AI journey. The role involves consulting on strategy, business processes, requirements analysis, solution design, and IT implementation, with a focus on SAP S4HANA solutions. The position requires strong communication skills, negotiation abilities, and a willingness to work on-site with clients.
Talent Acquisition Recruiter - Japanese Speaking
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 04, 2025
The job posting is for a Talent Acquisition Recruiter to help build IBM's talent pool in Japan. The role involves a wide range of recruitment activities, including sourcing, interviewing, and offering candidates. The position requires Japanese language proficiency and experience in talent acquisition, with a preference for experience in IT and consulting industries.
Data Engineer - Databricks specialist
Company: IBM
Location: Vilnius, LT
Posted Dec 04, 2025
The job posting is for a Data Engineer with expertise in Databricks to design and optimize data processing frameworks. The role involves building streaming and batch data pipelines, optimizing performance, and supporting AI/ML workflows. Required skills include Python, PySpark, SQL, and experience with cloud platforms and Databricks.