Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Graphic Designer

Company: KillerSpots Agency

Location: Remote

Posted Dec 03, 2025

The Killerspots Agency is seeking a talented part-time graphic designer to join their dynamic team. The role involves creating visually stunning designs for digital and print media, collaborating with the marketing team, and staying updated on industry trends. The position requires proficiency in Adobe Creative Suite, experience in web design, and a strong portfolio showcasing graphic design work across various mediums.

Principal Product Manager - Agentic AI

Company: Blackbaud

Location: Remote

Posted Dec 03, 2025

Blackbaud is seeking an experienced Principal Product Manager to lead the launch and scaling of their new agentic Artificial Intelligence solutions. The role involves driving product development, shaping the roadmap, engaging with customers, and collaborating with cross-functional teams. The ideal candidate will have 8+ years of product management experience, success in launching 0to1 products, and a passion for social impact.

Appeals Coordinator II

Company: MedReview

Location: Remote

Posted Dec 03, 2025

The Appeals Coordinator Level II position at MedReview involves assisting with daily administrative work, researching and analyzing appeals, grievances, and complaints from providers and clients. The role requires excellent communication, problem-solving, and time management skills, as well as the ability to work independently and make critical decisions.

Senior Paid Social Manager

Company: Nebo

Location: Remote

Posted Dec 03, 2025

The job description outlines the responsibilities and requirements for a Senior Paid Social Manager, including leading paid social campaigns, managing teams, and maintaining expertise across platforms. It emphasizes collaboration, strategic planning, and professional development while highlighting the agency's commitment to diversity and inclusive practices.

Product Marketing Manager - Third Party Risk Management (TPRM)

Company: BlueVoyant

Location: Remote

Posted Dec 03, 2025

This job posting seeks a Product Marketing Manager for BlueVoyant's ThirdParty Cyber Risk business line, emphasizing experience in cybersecurity and product marketing. The role involves creating marketing materials, managing product launches, and collaborating across teams. BlueVoyant highlights its mission in cybersecurity and equal employment opportunities.

Application Developer-Adobe Experience Manager

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as an Application Developer specializing in Adobe Experience Manager (AEM). The role involves designing, developing, and implementing AEM-based solutions to meet business requirements, leveraging technical expertise in AEM, Java, JavaScript, and HTML to enhance user experiences and drive digital transformation initiatives.

Executive Content Strategist

Company: Qualia

Location: Remote

Posted Dec 03, 2025

Qualia is a leading B2B real estate technology company that provides a shared digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They are seeking an Executive Content Strategist to amplify their thought leadership across social platforms and drive market positioning by transforming data insights into compelling social content.

Functional Medicine Physician (MD or DO)

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everly Health is a company dedicated to transforming lives through modern diagnostics-driven care. They are seeking a board-certified physician with functional medicine training to provide telehealth consultations and develop personalized treatment plans. The ideal candidate should have experience in integrative and holistic medicine and be comfortable with telehealth platforms.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, hybrid cloud and AI innovation, and the role's focus on technical expertise, teamwork, and communication skills. It outlines requirements for a Frontend Web Developer position with specific technical proficiencies and preferred experiences.

Telehealth MD with Multi-state Licensure

Company: Everlywell

Location: Remote

Posted Dec 03, 2025

Everlywell focuses on transforming healthcare through innovative diagnostics and telehealth, offering accessible care and expanding access via a nationwide network. They seek board-certified physicians for telehealth roles.

Application Developer-Experience Front End

Company: IBM

Location: Pune, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, highlighting the collaborative work environment, global client relationships, and focus on hybrid cloud and AI. It outlines the required and preferred qualifications, including technical skills in frontend web development, React Native, NodeJS, and API development.

Application Developer-Experience Front End

Company: IBM

Location: BANGALORE, IN

Posted Dec 04, 2025

The text describes a career opportunity at IBM Consulting, focusing on hybrid cloud and AI solutions. It highlights the role of a Software Developer, emphasizing collaboration, continuous learning, and technical expertise in frontend web development, React Native, NodeJS, and API integration.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

Related Pages