Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Product Designer - Growth Leads
Company: Gusto, Inc.
Location: Canada
Posted Dec 01, 2025
Gusto is hiring a Senior Staff Product Designer to shape the top-of-funnel experience on Gusto.com. The role involves crafting high-impact experiences, exploring AI technologies, and collaborating with cross-functional teams. The ideal candidate has 10+ years of product design experience, a strong portfolio, and fluency with modern AI and design tools.
Support Operations Manager
Company: Apollo.io
Location: USA
Posted Dec 01, 2025
Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.
Lead Golang Software Engineer - Commercial Systems
Company: Canonical
Location: EMEA
Posted Dec 01, 2025
Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Golang Software Engineer to work on various engineering teams, including the Billing, Contracts, and Livepatch teams. The role involves developing engineering solutions, leading technical designs, code reviews, and implementation, deploying and operating services, coaching and mentoring colleagues, and developing great engineering and organizational practices.
Sunrise Movement - Chief of Staff
Company: NRG Consulting Group
Location: USA
Posted Dec 01, 2025
The Chief of Staff position at Sunrise Movement offers a competitive salary, comprehensive benefits package, and the opportunity to work in a fast-paced, evolving environment focused on climate activism and social change. The role involves managing teams, overseeing organizational risk, coordinating with a staff union, and supporting the Executive Director in achieving strategic goals.
SEO Strategy Lead
Company: Typeform
Location: USA
Posted Dec 01, 2025
Typeform is a remote-first company seeking an SEO Strategy Lead to drive organic growth and improve search engine visibility. The role involves leading SEO strategy, collaborating with cross-functional teams, and optimizing website performance. Typeform offers a competitive salary range of $85,000 to $115,000 USD.
Deputy General Counsel
Company: Truv
Location: USA
Posted Dec 01, 2025
Truv is a financial data company revolutionizing payroll account access with innovative solutions and strong backing. They seek a Deputy General Counsel to lead legal operations, shape strategy, and support growth in a dynamic, remote environment offering competitive equity and impactful responsibilities.
Senior Product Manager - Secret Detection
Company: GitLab
Location: EMEA,North America
Posted Dec 01, 2025
The Senior Product Manager for Secret Detection will lead the product area that helps GitLab customers avoid leaked secrets. They will own core capabilities like Secret Push Protection and Secret Validity Checks, shaping strategy and execution for features that must work in milliseconds and at global scale. The role involves collaborating with engineering, UX, and security teams to define the future of DevSecOps security at GitLab.
Senior Product Counsel
Company: Mozilla
Location: USA
Posted Dec 01, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. With a focus on privacy, transparency, and user empowerment, Mozilla develops products like Firefox and works on diverse areas including AI, social media, and security. The company is committed to making the internet better for people, not companies.
Lead Data Scientist
Company: Fusemachines
Location: USA
Posted Dec 01, 2025
Fusemachines is a leading AI strategy and education services provider with global expertise across multiple countries. The job posting seeks a Lead Data Scientist with extensive experience in AI, machine learning, and team leadership to develop innovative solutions for clients. Requirements include advanced degrees, technical skills in Python/R, cloud computing experience, and cross-functional collaboration abilities.
Product Lead - Lending Lab
Company: branch international
Location: India
Posted Dec 01, 2025
Branch is a leading AI-based lending fintech with a mission to provide financial inclusion. They are launching Branch Lending Lab to discover and validate new lending products. The role is to lead this team, work cross-functionally, and prioritize ruthlessly. The company values bottom-up innovation and decentralized decision-making.
Senior Broadcast Designer - Live Sports
Company: Netflix
Location: USA
Posted Dec 01, 2025
Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking a visionary Senior Designer to lead their Live Graphics Team, creating world-class visuals for live events across various platforms. The role involves setting creative direction, collaborating with multiple teams, and developing scalable design systems.
QA/QC Manager - (Intimate Apparel)
Company: Trafilea
Location: China
Posted Dec 01, 2025
Trafilea is a consumer tech platform that builds and scales its own digitally native brands using AI and automation. They are seeking a QA & QC Manager to ensure product quality and lead transformation projects across apparel and beauty categories.