Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Banking and Treasury Analyst

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, belonging, and wellbeing. They offer a comprehensive benefits package and encourage employee growth and development.

Senior Solutions Consultant

Company: Canva

Location: Australia

Posted Nov 28, 2025

The job description is for a Solutions Consulting role at Canva, focusing on partnering with sales teams, leading enterprise discovery, crafting demos, enabling workflow transitions, creating training materials, and navigating APJ-specific challenges. The role requires experience in presales consulting, creative workflows, or enterprise onboarding, as well as skills in problem-solving, training delivery, communication, and managing multiple workstreams.

Tax and Finance Assistant

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

Insights is a global learning and development company that partners with leading organizations worldwide. They offer preference-based learning solutions that have impacted millions of lives. The company is dedicated to creating an inclusive culture and values diversity, inclusion, belonging, and wellbeing. They offer a wide range of benefits and employee discounts.

VISUAL DESIGNER SPECIALIST

Company: Teachable

Location: Brazil

Posted Nov 28, 2025

The Brand + Content team at Teachable is seeking a highly creative and results-oriented Brand Designer to join their team. The role involves building and extending visual identity systems, creating thoughtful expressions of the brand across digital and physical touchpoints, and providing mentorship to junior designers. The ideal candidate should have 5+ years of visual design experience, strong skills in Adobe Creative Suite and Figma, and a strong portfolio showcasing diverse design projects, including motion design.

Regional Sales Manager

Company: BlueVoyant

Location: Germany

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Senior Product Researcher / Senior UX Researcher

Company: ApprovalMax Limited

Location: Serbia

Posted Nov 28, 2025

ApprovalMax is a platform that automates financial controls and streamlines money out processes for businesses. The company recently secured a £10 million growth investment and is looking for a researcher to shape their customer research practice. The role offers high autonomy and influence on product strategy in a growing B2B SaaS company.

Staff Software Engineer - Lending

Company: Visa

Location: UK

Posted Nov 28, 2025

Pismo is a technology company providing banking card issuing solutions, collaborating with Visa to address technological challenges for financial institutions. The job description highlights developing a global lending platform with Java and AWS, focusing on scalability, security, and microservices architecture. The role requires expertise in cloud technologies, event-driven systems, and DevOps practices, with remote work flexibility.

Principal Engineer

Company: Hostaway

Location: Europe

Posted Nov 28, 2025

Hostaway is a market-leading SaaS scaleup transforming the vacation rental industry. They are seeking a Principal Engineer to lead the transformation of their platform, shaping its evolution to support hundreds of integrations, complex workflows, and a rapidly growing customer base. The role offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

BBCRM Business Analyst

Company: Blackbaud

Location: India

Posted Nov 28, 2025

The job description outlines the role of a Staff Business Analyst for the Blackbaud CRM team at Blackbaud, serving large enterprise scale nonprofits and NGOs. The position involves gathering user requirements, documenting and analyzing them, writing functional specifications, facilitating business process discussions, translating requirements into process flow documentation and solution design, performing system configurations, defining test cases, conducting quality control tests, assisting senior Business Analysts, learning the Blackbaud CRM platform, and writing documentation for internal and client consumption.

Sales Enablement Lead

Company: Insights Learning & Development Ltd

Location: UK

Posted Nov 28, 2025

The text promotes a positive work environment at Insights, emphasizing self-awareness, inclusivity, and impactful roles. It highlights career opportunities with benefits like flexible working, comprehensive benefits, and a supportive culture. The job description focuses on driving revenue growth through sales enablement and collaboration across teams.

Regional Sales Manager

Company: BlueVoyant

Location: UK

Posted Nov 28, 2025

BlueVoyant is seeking an experienced Enterprise Account Manager to join their team and grow high-velocity business relationships with Microsoft Security Solutions and strategic resellers. The role involves building relationships, simplifying messaging, developing joint pipeline, leveraging existing relationships, building business plans, and working closely with sales leadership and marketing. The ideal candidate should have expertise in Microsoft Security Business, recent experience as a Microsoft seller or security partner, and strong communication skills.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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