Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Lead AI Strategist
Company: phData
Location: USA
Posted Nov 24, 2025
The Lead AI Strategist role involves driving delivery excellence, growing the business, and ensuring customer success. The strategist will engage with senior executives, scope and shape AI strategy, and provide delivery oversight. They will manage multiple work streams, build executive relationships, and guide clients through complex AI challenges. The role requires 6+ years of AI strategy leadership experience, consulting leadership experience, and expertise in AI capabilities, industry verticals, and functional strategy leadership.
Landing Page Designer
Company: ElevenLabs
Location: USA
Posted Nov 24, 2025
ElevenLabs is a leading audio AI company with significant growth and innovation, offering platforms for text-to-speech and conversational AI. The company emphasizes impact, AI-first approaches, and global opportunities for talented professionals.
SVP - Strategic Planning
Company: EVERSANA
Location: USA
Posted Nov 24, 2025
EVERSANA INTOUCH® is a global marketing agency focused on improving patient lives through innovative solutions, emphasizing diversity, inclusion, and a commitment to employee growth and ethical practices.
Senior Software Engineer (Tech Lead, React/Next/Nest)
Company: RV LIFE
Location: Anywhere
Posted Nov 24, 2025
RV LIFE is seeking a Senior Software Engineer to lead the development of innovative applications for RVing technology. The role involves architecting and developing scalable, serverless solutions on AWS, leading greenfield development, and providing technical leadership. The company values innovation, collaboration, and continuous learning in a fully remote environment.
Account Executive - Enterprise
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an experienced Enterprise Account Executive to join their upmarket sales team. The role involves selling Zapier's automation platform to global customers, collaborating with cross-functional teams, and driving revenue. Zapier values diversity, remote work, and the use of AI tools responsibly.
Lead Technical Skills Enablement Program Manager - Customer Succes
Company: HubSpot
Location: Remote
Posted Nov 24, 2025
This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.
Engineering Manager - Growth
Company: Zapier
Location: North America
Posted Nov 24, 2025
Zapier is seeking an Engineering Manager for Growth Personalization to lead a team building and maintaining the company's personalization infrastructure. The role involves collaborating with cross-functional teams, defining technical strategy, and driving user engagement through personalized experiences. Zapier values responsible AI use and emphasizes remote work, diversity, and inclusivity.
Customer Success Manager - High Touch
Company: n8n
Location: USA
Posted Nov 24, 2025
n8n is an open-source workflow orchestration platform that empowers technical teams to automate faster and smarter. The company has grown rapidly since its founding in 2019, with a diverse team of over 160 employees, a strong community of 650,000 active developers, and significant funding from investors. n8n focuses on building strong customer relationships, driving adoption and retention, and fostering a passionate, inclusive culture.
Sr. SW Engineer - Authorizations
Company: Visa
Location: Brazil
Posted Nov 24, 2025
Pismo is a technology company founded in 2016 that provides cloud-based solutions for banking and payment systems, collaborating with Visa to address technological challenges. The job description highlights a remote position in Brazil requiring expertise in Java, AWS, and microservices for a team focused on secure, scalable financial solutions.
Identity Security - Sr. Customer Success Manager
Company: Saviynt
Location: Remote
Posted Nov 24, 2025
Saviynt's AI-powered identity platform manages and governs access to an organization's applications, data, and business processes. The company is recognized as a leader in identity security, helping organizations safeguard digital assets, drive operational efficiency, and reduce compliance costs. The job description outlines the role of a Customer Success Manager, who will drive customer loyalty, adoption, and expansion of Saviynt's Enterprise Identity Cloud, translating its power into measurable enterprise outcomes for Fortune 500 and Global 1000 clients.
Senior Tester - Manual + Automation
Company: NECSWS
Location: UK
Posted Nov 24, 2025
NEC Software Solutions offers a role in digital transformation with competitive benefits and opportunities to impact public services. The position requires manual and automation testing skills, with a focus on quality assurance and collaboration tools.
Staff Frontend Software Engineer
Company: Circadence Corporation
Location: USA
Posted Nov 24, 2025
Circadence is hiring a Staff Front End Engineer to lead the development of the RangeGPT user interface, a cutting-edge cyber range design and analysis tool. The role involves architecting and evolving the frontend codebase using React, TypeScript, and modern libraries, as well as designing and implementing scalable component frameworks and UI state models. The ideal candidate should have 7+ years of professional experience in frontend or fullstack roles with a strong UI focus, expert-level proficiency in React + TypeScript, and proven experience owning frontend frameworks and design systems used by cross-functional teams.