Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Learning Experience Designer
Company: GitLab
Location: USA
Posted Nov 24, 2025
GitLab is seeking a Senior Learning Experience Designer to join their Professional Services team. The role involves creating engaging, outcome-driven learning experiences for customers using instructional design expertise and technical knowledge. The ideal candidate will have experience in creating various learning materials and be passionate about simplifying complex technical topics.
Senior Site Reliability Engineer - Growth
Company: Kraken
Location: USA
Posted Nov 24, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The company is fully remote with a diverse global workforce.
Senior Sofware Engineer (Localization)
Company: Mozilla
Location: Netherlands
Posted Nov 24, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Sr Data Solutions Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 24, 2025
The Sr Data Solutions Analyst role at Liberty Mutual involves standardizing financial data using their Financial Data platform. The position requires financial and insurance expertise, critical thinking, and the ability to craft sophisticated data solutions. The role includes working with stakeholders to define metrics, prioritize efforts, and ensure high-quality data deliverables.
Webflow Lead Solutions Architect - Strategic Accounts
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. It aims to empower teams to build, manage, and optimize websites. The company is looking for a Lead Solutions Architect with extensive experience in web development and enterprise consulting to drive long-term strategy and influence product direction.
Senior Recruiter
Company: MissionWired
Location: USA
Posted Nov 24, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping partners create fundraising strategies and tell ambitious stories. They have converted over $45 billion in donations and work with various nonprofit organizations and political groups. The company values diversity, inclusion, and equitable hiring practices.
Senior Solutions Architect
Company: Degreed
Location: USA
Posted Nov 24, 2025
The job description highlights a Senior Solutions Architect role at Degreed, emphasizing opportunities to shape AI initiatives, bridge technology and strategy, and deliver impactful solutions for global clients. It outlines key skills, responsibilities, and the company's commitment to innovation and meaningful outcomes.
Taxonomist
Company: Airbnb
Location: Remote
Posted Nov 24, 2025
This job description outlines a Taxonomist role at Airbnb involving collaboration across teams, data governance, taxonomy development, and semantic data strategies. The position emphasizes innovation, cross-functional teamwork, and impactful contributions to information management systems.
Sr. Product Designer - Assessments
Company: Khan Academy
Location: USA
Posted Nov 24, 2025
Khan Academy seeks a Senior Product Designer to innovate K12 solutions, focusing on equitable education. The role emphasizes accessibility, collaboration, and impactful design within a mission-driven nonprofit. The text highlights their commitment to diverse communities, learning outcomes, and transformative educational tools.
SEO/AEO Editorial Contractor
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow seeks an SEO Editorial Contractor for a 6-month contract role focusing on content operations, SEO optimization, and editorial management. The position requires expertise in SEO fundamentals, Webflow CMS, and AI tools, with responsibilities including content staging, metadata updates, and process improvements. It is an independent contractor role without benefits.
Senior Sales Engineer / Solutions Engineer
Company: Yubico
Location: Remote
Posted Nov 24, 2025
Yubico promotes secure login solutions globally, emphasizing strong company culture, employee benefits, and a mission to enhance internet security. They offer a comprehensive rewards package and a collaborative work environment.
Auto Claims Adjuster
Company: Sedgwick
Location: Remote
Posted Nov 24, 2025
Sedgwick is a company that values its employees and provides a caring culture, work-life balance, and opportunities for career growth. It is recognized as one of the best workplaces in the financial services and insurance industry. The company offers various benefits and encourages diversity and inclusion.