Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Salesforce Technical Architect
Company: TTEC Digital
Location: Canada
Posted Nov 22, 2025
TTEC Digital is seeking a Salesforce Architect to join their growing Salesforce Practice. The role involves driving technical solutions, analyzing and designing client solutions, and collaborating with various teams. The company values employee satisfaction and provides a supportive work environment. They offer competitive compensation and benefits, and are committed to diversity and inclusion.
Design Elements Lead
Company: Canva
Location: Australia
Posted Nov 22, 2025
The job description is for an Acting Elements Lead role at Canva, a company that redefines how the world experiences design. The role involves overseeing creative direction, craft quality, and strategic vision across various elements such as photos, videos, fonts, copy, audio, motion, and graphics. The team sets the creative strategy and quality bar for all element types, connects craft and subgroup leads, and guides day-to-day management, creative reviews, and execution. The ideal candidate is a seasoned creative leader with broad creative literacy, production fluency, taste and quality judgment in an AI-first world, strategic and data-driven thinking, people leadership skills, and trend awareness.
AI Image Optimization Lead
Company: Gametime United
Location: USA
Posted Nov 22, 2025
This job description outlines a role focused on leveraging Generative AI to enhance platform engagement and conversion through image optimization. It details responsibilities like AB testing, system design, and visual strategy, along with required technical and leadership skills. The position offers competitive compensation and benefits.
Sales Strategic Account Executive - Nonprofits
Company: Blackbaud
Location: USA
Posted Nov 22, 2025
The Enterprise Strategic Account Executive role at Blackbaud involves managing sales activities, collaborating with Client Success Managers, executing plans to position Blackbaud as the solution of choice, and building relationships with senior-level executives. The ideal candidate should have 10+ years of experience in selling large complex CRM and/or ERP software solutions, a proven track record of over quota achievement, and entrepreneurial drive.
Product Marketing Manager
Company: Aleph
Location: North America,Latin America
Posted Nov 22, 2025
Aleph is an AI-native platform for Financial Planning & Analysis (FP&A) that centralizes financial data and automates reporting, variance analysis, and forecasting. The company has strong product-market fit, high win rates, and low churn. They are hiring a Product Marketing Manager to shape how Aleph is understood and adopted in the market.
Senior Manager of Software Engineering - SaaS
Company: InnoCraft
Location: Germany
Posted Nov 22, 2025
This job posting highlights a Senior Manager role at Matomo, focusing on leading infrastructure projects, team building, and innovation. The company emphasizes privacy, open-source, and global collaboration, offering remote work and career growth opportunities.
Principal Solution Owner
Company: phData
Location: USA
Posted Nov 22, 2025
The job description is for a Solution Owner role in an Advisory practice. The role involves bridging the gap between clients' business needs and technical solutions, advising clients on best practices, shaping strategic vision for data platforms, and delivering transformative data solutions. Key responsibilities include vision and strategy, customer focus, influence and communication, and planning and execution. The role requires a bachelor's degree, experience in product management or consulting, and strong analytical and communication skills.
Senior Product Analyst - LiveOps Automation
Company: Scopely
Location: Spain
Posted Nov 22, 2025
Scopely is seeking a Senior Product Analyst to join their LiveOps Automation team in Spain. The role involves analyzing player performance, partnering with ML engineers, and designing statistical tests. Scopely values diversity and aims to create games for everyone.
Insurance Expert
Company: Jane App
Location: USA
Posted Nov 22, 2025
Jane is a remote-first company that helps healthcare practitioners and their patients by simplifying their lives. They are looking for an experienced US Insurance Expert to join their team and help strengthen support, training, and learning across their teams and customer base. The role involves leveraging deep Revenue Cycle experience to educate, support, and elevate how Jane and their customers navigate insurance billing. The company values collaboration, humility, and a growth mindset, and offers a level of autonomy and flexibility to balance work and life.
Senior Product Manager
Company: Enode
Location: Europe
Posted Nov 22, 2025
Enode is a company that provides a platform to connect and optimize the world's energy devices, enabling flexible demand that prioritizes renewable energy. They work with leading energy companies and green tech innovators to help millions of people use energy more sustainably. Enode is looking for builders and innovators to join their mission-driven team to build the operating system that powers their customers' growth and helps them scale their asset pools to capture the full value of consumer flexibility.
Manager, Technical Support Americas (Mobile Access & Extraction)
Company: Magnet Forensics
Location: USA
Posted Nov 22, 2025
Magnet Forensics is a global leader in digital investigative software, serving thousands of customers worldwide. The company is expanding its global presence and is looking for a Manager Technical Support Americas to lead a team of Technical Support Engineers. The role involves providing support to customers using the mobile access and extraction suite of Magnet products, fostering a customer-centric approach, and driving continuous improvement.
Consultant - SmartRecruiters Implementation
Company: Cielo
Location: India
Posted Nov 22, 2025
Cielo offers a career in talent acquisition with opportunities for growth and collaboration. The role involves implementing SmartRecruiters and Paradox solutions, requiring experience in consulting and technology. The company emphasizes equal opportunity and professional development.