Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Field Marketing Manager
Company: Cobalt
Location: Germany
Posted Nov 22, 2025
The job posting outlines the required qualifications and skills for a cybersecurity and B2B field marketing or demand generation role. It emphasizes collaboration with sales and channel partner teams, strong project management skills, technical proficiency with marketing automation and CRM platforms, exceptional written communication skills, and a data-driven mindset. The company values diversity, offers competitive compensation, benefits, and opportunities for growth in a rapidly expanding industry.
Director of AI Engineering
Company: Apollo.io
Location: USA
Posted Nov 22, 2025
Apollo.io is a fast-growing AI-native GTM platform used by millions of professionals. They are hiring a Director of AI Engineering to lead the strategy, execution, and integration of AI systems across the company. The role involves defining the AI roadmap, building agentic systems, AI assistants, search and personalization, and leading a world-class AI engineering team.
Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs
Company: Twilio
Location: UK
Posted Nov 22, 2025
Twilio is seeking an Assistant Counsel or Specialist for Government Policy and Regulatory Affairs to join their growing EMEA team. The role involves tracking policy developments, ensuring regulatory compliance, and contributing to engagement strategies with stakeholders. The position offers remote work, a collaborative environment, and opportunities for career growth.
Education Community Success Manager
Company: Splice
Location: USA
Posted Nov 22, 2025
The Education Community Success Manager role at Splice involves developing relationships with educators, managing accounts, providing training, and fostering a community. Splice is a creative platform for music production with a subscription service and AI tools. The company values collaboration, remote work, and a unified approach.
Account Executive II
Company: Daxko
Location: USA
Posted Nov 22, 2025
Daxko promotes wellness and offers competitive benefits. The job involves sales growth and collaboration, with a focus on client relationships and a supportive work environment.
Engineering Manager – Growth
Company: Kraken
Location: USA
Posted Nov 22, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences that connect people to their ecosystem and drive user acquisition, activation, and retention.
Machine Learning Engineer - Dash
Company: Dropbox
Location: Germany
Posted Nov 22, 2025
The role is for a Machine Learning Engineer on Dropbox's Multimedia AI team, working on Dropbox Dash. Responsibilities include working with large-scale data systems, productionizing multimodal and semantic retrieval systems, partnering with product design and infrastructure teams, building prototypes, running benchmarks, and contributing to open source projects. Requirements include a BS/MS/PhD in a quantitative field, 5+ years of engineering experience, 3+ years of ML/AI experience, and proficiency in Python, Go, C++, and ML libraries. Preferred qualifications include a PhD, experience with NLP, deep learning, recommender systems, and building ML products at scale.
Area Vice President
Company: ExtraHop
Location: USA
Posted Nov 22, 2025
The AVP role involves managing a team of sales managers to increase revenue in assigned regions through direct sales and partnerships. Key responsibilities include developing sales strategies, hiring and training sales staff, forecasting business, and working with resellers and partners. The position requires technical acumen, strong communication skills, and a proven track record of sales success in IT infrastructure solutions.
Everboarding Programs Manager
Company: OpenTable
Location: USA
Posted Nov 22, 2025
OpenTable, a leader in the restaurant industry, is seeking a Program Manager to join their RSS Enablement team. The role involves designing and managing training programs for sales and service teams to optimize performance and drive company growth. The ideal candidate should have experience in program management, sales enablement, and SaaS companies, with a strong track record in building and managing high-impact enablement programs.
Alliances Lead - Adtech
Company: Hightouch
Location: North America
Posted Nov 22, 2025
The role involves driving sourced revenue through partnerships with AdTech ecosystem partners like DSPs, SSPs, and data providers. The ideal candidate should have experience in building and owning an AdTech partner sales motion at a high-growth SaaS company. The position requires strong relationships, joint outbound campaigns, and enabling partner sales teams.
Senior API Onboarding Manager
Company: Cloudbeds
Location: APAC
Posted Nov 22, 2025
The job posting describes a remote position in APAC for a technical support role focused on guiding API partners through integration, troubleshooting issues, creating documentation, and providing feedback to product and development teams. The role requires experience with REST APIs, technical documentation, troubleshooting, project management systems, and strong communication skills. Bonus skills include experience in the hospitality industry, multilingual fluency, API testing tools, backend development, and PHP.
Senior Program Manager - Brand Studio
Company: Webflow
Location: USA
Posted Nov 22, 2025
Webflow is a Website Experience Platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are seeking a Senior Program Manager to support their Brand Studio team in building operational infrastructure for creating and shipping brand experiences. The role involves collaborating with creative leadership, managing projects, optimizing processes, and fostering a culture of operational excellence.