Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Director of Strategy and Planning
Company: Grafana Labs
Location: USA
Posted Nov 20, 2025
The Director of Strategy & Planning role at Grafana's GTM organization involves establishing standard reports, analyzing business performance, setting operational targets, and driving planning processes. The ideal candidate should have 7+ years of experience in strategy and operations, strong analytical skills, excellent communication abilities, and familiarity with sales methodologies and tools like Salesforce CPQ, Tableau, and Salesforce.
Alliances Marketing Manager
Company: Megaport
Location: Remote
Posted Nov 20, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. Megaport is seeking an Alliances & Vertical Marketing Manager to lead joint marketing efforts with key strategic partners and develop cobranded content.
Senior Technical Program Manager - Security
Company: Webflow
Location: Argentina
Posted Nov 20, 2025
Webflow, used by major companies, seeks a Security TPM to enhance security programs. The role involves vulnerability management and collaboration across teams, with competitive benefits and a focus on innovation.
Developer Programs Associate
Company: Grafana Labs
Location: Spain
Posted Nov 20, 2025
The role involves supporting open-source communities in EMEA, organizing events, and fostering collaboration. It requires strong communication and organizational skills, with opportunities to lead programs.
Senior Product Manager - Plan
Company: GitLab
Location: EMEA,North America
Posted Nov 20, 2025
The role involves leading the Core Planning team within GitLab's Plan stage to reimagine how development teams organize, coordinate, and plan their work at enterprise scale. The focus is on building flexible, configurable planning fundamentals that replace outdated agile mechanisms with intelligent automation, integrating agentic AI functionality, and connecting planning to business outcomes.
Staff Machine Learning Engineer
Company: Spotify
Location: Remote
Posted Nov 20, 2025
The Personalization team at Spotify aims to make content discovery effortless and enjoyable for every listener. They deliver exceptional recommendations across various experiences like Home, Search, curated playlists, and cutting-edge innovations. The role involves defining and executing the ML technical strategy for Home, building models to improve user representations and personalization, collaborating with cross-functional teams, and staying engaged with the broader ML research community.
Mobile Front End Engineer
Company: Oddball
Location: USA
Posted Nov 20, 2025
Oddball seeks a Mobile Front End Engineer to develop impactful federal software. The role involves collaborating on interfaces, data integration, and Agile practices. Benefits include remote work, a stipend, and comprehensive benefits.
Account Executive - Federal
Company: Figma
Location: USA
Posted Nov 20, 2025
This job description highlights a role driving sales for Figma's Federal clients, offering career growth, networking opportunities, and a competitive salary package. The position emphasizes relationship-building, strategic account planning, and collaboration with cross-functional teams, while showcasing Figma's benefits including equity, health benefits, and performance incentives.
Senior Software Engineer - Identity & Security Products
Company: Twilio
Location: USA
Posted Nov 20, 2025
This job posting seeks a senior software engineer to design and build Twilios Identity and Security solutions, emphasizing innovation, security, and scalability. The role involves collaboration with cross-functional teams, mentorship, and contributing to technical roadmaps. Qualifications include experience with distributed systems, cloud infrastructure, and security protocols. The position offers competitive compensation, remote work flexibility, and comprehensive benefits.
Senior Account Executive New Business ISV
Company: Twilio
Location: USA
Posted Nov 20, 2025
The job posting is for a Senior ISV New Business Account Executive at Twilio, focusing on supporting the growth of messaging, voice, and email business with Independent Software Vendors (ISVs) in North America. The role involves driving new business processes, developing customer engagement use cases, and collaborating cross-functionally with various teams. The position requires extensive experience in major account or strategic sales, analytical account development, and a track record of delivering market-driven results.
Developer Programs Associate
Company: Grafana Labs
Location: Germany
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, evaluating conference sponsorships, and leading scoped projects. The ideal candidate is a strong communicator, empathetic, resilient, highly organized, and has experience supporting developer communities and organizing events.
Senior Staff Software Developer - Booking Group
Company: Jane App
Location: Remote
Posted Nov 20, 2025
Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value growth, collaboration, and a growth mindset. The Senior Staff Developer role involves leading technical decisions, mentoring others, and shaping the company's technical direction.