Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Actuary - Homeowners Countrywide Indications
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The role is part of the Homeowners Countrywide CW Indications team within US Retail Markets. The key responsibility is to produce accurate Homeowners internal indications on a quarterly basis. The role requires close collaboration with analytical teams and the ability to communicate the go-forward strategy. It offers opportunities to problem solve, develop line of business expertise, and influence the broader organization.
Developer Programs Associate
Company: Grafana Labs
Location: Netherlands
Posted Nov 20, 2025
The role is a Developer Community Programs Associate at Grafana Labs, focusing on supporting and growing open source and developer communities in Europe, the Middle East, and Africa. The position involves organizing meetups, managing swag and recognition, supporting contributors, and leading scoped projects and programs.
Inside Sales Representative (Call Center)
Company: Levo Naturals
Location: USA
Posted Nov 20, 2025
This role offers growth opportunities, competitive bonuses, and collaboration with teams to drive sales and expand distribution. The position emphasizes ownership of pipelines, relationship building, and performance-based rewards with no income limits.
Web Designer
Company: Truv
Location: USA
Posted Nov 20, 2025
Truv is a company that aims to simplify verifications for everyone, saving billions of dollars and hours. They are a remote-first, well-funded startup with a small but mighty team of experienced engineers, product managers, and business folks. They are looking for a visual designer to create compelling designs across various channels and collaborate with cross-functional teams.
Director II/Senior Director - Enterprise AI/ML Technology Product Management
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The role of Director IISenior Director Enterprise AIML Technology Product Management at Liberty Mutual involves leading a team of Product Managers to drive the company's next-generation AIML infrastructure. The Enterprise Data & Data Science Product team provides centralized support and expertise to data science teams across the organization, focusing on developing best-in-class AIML technologies and supporting enterprise AI programs. The position requires a deep understanding of AIML, proven product management experience, strategic agility, collaboration and influence, and visionary leadership.
Senior Product Manager - Acquire
Company: Kraken
Location: USA
Posted Nov 20, 2025
Kraken promotes crypto adoption with a mission-focused team. The Acquire Team drives growth through product ecosystems. Job opportunities emphasize innovation, collaboration, and crypto expertise.
Mentor role for iOS Development with SwiftUI and SwiftData track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text describes the role of a mentor in a Udacity Nanodegree program. Mentors are industry professionals who provide technical support to learners through virtual meetings, community forums, and live sessions. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expertise in Swift programming, SwiftUI, data persistence, networking, and concurrency. Mentors should be able to teach technical concepts, have public speaking skills, and be flexible to work part-time. The role offers additional income, the opportunity to contribute to an international student community, and staying updated with cutting-edge technologies.
Market Development Executive III
Company: Insight
Location: USA
Posted Nov 20, 2025
This job posting highlights a Market Development Executive role with remote work flexibility, global opportunities, and a strong company reputation. It emphasizes career growth, competitive benefits, and a people-first culture with values like Hunger, Heart, and Harmony.
Engineering Manager - Database Reliability, Scalability & Operations
Company: GitLab
Location: USA
Posted Nov 20, 2025
The role of Engineering Manager for the Database Reliability Scale & Operations team at GitLab involves building and leading a world-class team to drive the company's database strategy and operations. The manager will be a strategic thinker with strong opinions on database architecture, data store selection, and cost optimization, while collaborating cross-functionally and making decisions in the best interest of the company and team. The role combines technical leadership with people management, setting objective goals, enforcing healthy database practices, and acting as a force multiplier for the team. The team focuses on owning the reliability, scalability, performance, and security of the PostgreSQL database engine and its supporting services.
Enterprise Account Executive
Company: Grow Therapy
Location: USA
Posted Nov 20, 2025
The Enterprise Account Executive Physician Partnerships role at Grow Therapy focuses on expanding access to high-quality behavioral health care by building partnerships with health systems, medical groups, and large PCP organizations. The role involves identifying, pursuing, and closing partnerships, attending industry events, leading the sales process, collaborating with cross-functional teams, and serving as a trusted advisor to physician leaders. It requires 4+ years of B2B sales experience, healthcare or digital health sales experience, and the ability to navigate complex organizational structures and manage multiple deals.
Senior Water Mitigation Specialist
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 20, 2025
The job description is for a Senior Restoration Property Specialist role that can be fulfilled remotely. The role involves managing, investigating, and coordinating EMS activities, writing complex water damage mitigation estimates, collaborating with stakeholders, ensuring resolution of escalations, reviewing invoices, and conducting reviews to ensure appropriate documentation is secured from vendors. The ideal candidate should have a solid background in insurance claims and water mitigation, strong communication, organizational, and negotiation skills, and 3-5 years of prior work experience in insurance and/or dealing with residential property restoration.
External Contractor - Mentor role for Data Streaming track
Company: Udacity
Location: USA
Posted Nov 20, 2025
The text is a job description for a mentor position at Udacity. Mentors provide technical support to learners in their Nanodegree journey. They must have at least 7 years of industry experience or a master's degree in the relevant field, with expert proficiency in Apache Kafka and the Kafka ecosystem. Mentors are required to provide technical support, host weekly live virtual sessions, and redirect learners to appropriate support channels.