Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Graphic Designer

Company: MGID

Location: Ukraine

Posted Nov 19, 2025

MGID is a global native advertising platform empowering brands and publishers through innovative technology. The job description highlights creative graphic design responsibilities and required skills, while emphasizing a collaborative, innovation-driven culture with opportunities for growth and impact in digital advertising.

Account Executive

Company: Telnyx

Location: USA

Posted Nov 19, 2025

The job posting is for experienced Account Executives to sell SaaS products to enterprise companies in the US. The role involves sourcing and closing opportunities, managing a sales funnel, articulating value propositions, and working closely with sales engineering teams. The ideal candidate should have proven success in SaaS sales, experience selling into enterprises, and strong communication skills.

Senior Data Engineer (Azure)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive global network, flexible remote full-time jobs, and a commitment to members' success. They are seeking a Senior Data Engineer with deep expertise in Microsoft Azure to join their fast-growing network.

Senior Golang Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify connects developers globally with opportunities, offering flexible work arrangements, competitive pay, and career growth. The job posting highlights a Senior Golang Developer role with benefits like predictable hours, remote work, and exclusive company opportunities.

Staff Data Scientist - Forecasting

Company: Pinterest

Location: USA

Posted Nov 19, 2025

The job description outlines the role of a technical lead for the forecasting team, responsible for owning the strategy and implementation of forecasting models for key company metrics. The role involves leading the full modeling lifecycle, setting the forecasting technical vision, translating forecasts into decisions, driving broader time-series impact, embedding forecasting into the business, and leading and mentoring a team of data scientists. The ideal candidate should have 8+ years of experience building and shipping production time-series forecasting models with web-scale data, a strong background in time-series modeling and applied statistics/econometrics, expertise in at least one scripting language (preferably Python), strong SQL skills, business acumen, excellent communication skills, and proven technical leadership experience.

Big Data Manager - Professional Services

Company: Databricks

Location: Remote

Posted Nov 19, 2025

The job posting is for a Big Data Manager position in the Professional Services team. The role involves working with clients on big data challenges using the Databricks platform, providing data engineering, data science, and cloud technology projects. The ideal candidate should have extensive experience with Big Data technologies, people management skills, and experience working across multiple cloud platforms.

KCS (Knowledge-Centered Service) Enablement Consultant

Company: MariaDB plc

Location: Canada

Posted Nov 19, 2025

MariaDB is a widely used open-source database that powers applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a KCS Enablement Specialist to champion knowledge sharing and technical enablement across its support organization, with a focus on improving issue resolution, customer experience, and user community empowerment.

Senior Mobile/Full Stack Engineer - React Native

Company: Zepz

Location: USA

Posted Nov 19, 2025

Zepz seeks passionate engineers committed to customer experience, with expertise in multiple tech stacks and a focus on collaboration and quality code.

Senior Fullstack Developer (.NET)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify is looking for a Senior Fullstack .NET Developer to join their fast-growing network and help design and implement backend services and APIs using .NET technologies.

NOC Engineer

Company: Cloudbeds

Location: Europe,Latin America

Posted Nov 19, 2025

The job description outlines the role of a NOC Engineer responsible for monitoring and supporting a global AWS-based infrastructure. The position offers opportunities to work with senior engineers, collaborate across teams, and gain experience in cloud operations and incident management. The role is part of a new team at a growing company, providing a chance to shape SaaS operations and build influence.

Senior ML Engineer (Python)

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a global network connecting top developers with remote full-time opportunities. They have successfully worked with 1200+ clients and have 5000+ developers in their network. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for Machine Learning Engineers with strong Python experience to join their fast-growing network.

Senior Software Engineer - Pro - C++

Company: Kraken

Location: Europe

Posted Nov 19, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, mission-focused team. The company emphasizes industry-leading security, crypto education, and worldclass client support, offering remote opportunities for experienced traders and developers.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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