Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Senior Fullstack (MERN) Developer

Company: Proxify

Location: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a network of 5000+ talented developers. Proxify offers career-accelerating positions, flexible working hours, and predictable project hours. They are looking for a Senior Fullstack Developer with strong MERN stack knowledge and experience in various technologies.

Senior Fullstack Developer (React.js - Node.js)

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers remote full-time positions for senior fullstack developers skilled in Reactjs and Nodejs, with a focus on building libraries, frameworks, and low-latency applications. They provide benefits such as on-time monthly payments, predictable project hours, flex days, career-accelerating positions, and handpicked opportunities.

Senior Front End Engineer - Experimentation

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is rapidly innovating and growing, with the Experimentation Platform being a critical accelerant. The team is seeking a Senior Software Engineer to help build a world-class experimentation platform, with challenges including designing a UX for product teams, developing high-scale data products, increasing developer efficiency, and collaborating cross-functionally. The role offers the opportunity to work with teams across Reddit and have a huge impact.

Senior Data Engineer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have a strong reputation, with high ratings on Glassdoor and Trustpilot. Proxify is looking for a Senior Data Engineer with experience in data engineering, cloud platforms, and data governance. The role offers benefits such as on-time payments, predictable work hours, flex days, and career-accelerating positions.

Cloud Solution Architect

Company: Spaulding Ridge

Location: Remote

Posted Nov 19, 2025

The text describes a Cloud Solution Architect role with responsibilities including defining architectural direction, ensuring system integration, leading teams, and enforcing best practices. It outlines requirements for experience with cloud platforms, DevOps practices, and collaboration with stakeholders. The job offers competitive benefits and opportunities for impactful work, emphasizing innovation and professional growth.

Sales Development Representative

Company: Dscout

Location: Remote

Posted Nov 19, 2025

Dscout is a flexible experience research platform that helps leading brands like Sonos, Spotify, Duolingo, and Best Buy capture in-context insights from high-quality participants. They are expanding their team and seeking a Sales Development Representative to work with innovative companies, build sales funnels, and advance qualified leads through the sales pipeline. Dscout offers a competitive compensation package, benefits, education stipend, and remote work stipend.

Senior Java Backend Developer

Company: Proxify

Location: Time zone: CET (+/- 3 hours)

Posted Nov 19, 2025

Proxify is a company that connects top developers worldwide with opportunities, regardless of location. They have successfully worked with over 1200 clients and have 5000+ talented developers in their network. Proxify offers a supportive environment for remote full-time jobs, with a focus on career growth and success.

Vice President of People Operations & Talent Acquisition

Company: Modern Health

Location: Remote

Posted Nov 19, 2025

The Vice President of People Operations and Talent Acquisition will lead the People Team, oversee compensation, benefits, payroll, and HRIS, drive talent acquisition strategies, and champion diversity, equity, and inclusion. The role requires 10+ years of HR experience, expertise in compensation and talent acquisition, and a passion for Modern Health's mission.

Strategic Community Specialist

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is seeking a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. The role involves jumpstarting and fostering local communities, building strategic plans, and working cross-functionally with various teams. The ideal candidate should have 5+ years of experience, deep knowledge of German culture, and proficiency in German and English.

Senior AI Engineer

Company: Podium

Location: Remote

Posted Nov 19, 2025

This job posting seeks a Senior AI Engineer to develop and scale an AI Agent platform for customer interactions. It outlines responsibilities, required experience, and benefits including healthcare, vacation time, and professional development opportunities.

Senior Product Marketing Manager

Company: Menlo Security

Location: USA

Posted Nov 19, 2025

Menlo Security is a well-funded company with a mission to enable secure connections and collaboration. They are growing rapidly and seeking passionate, ethical, and service-oriented talent. The company offers a competitive compensation package and values collaboration, inclusivity, and creativity.

Senior Software Engineer - Ads

Company: Reddit

Location: Remote

Posted Nov 19, 2025

Reddit is expanding its ads organization with opportunities across multiple teams, emphasizing innovation, growth, and inclusive culture. The role involves developing ad formats, enhancing user experiences, and collaborating with cross-functional teams. Benefits include comprehensive healthcare, flexible work arrangements, and equity opportunities.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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