Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Clinical Trial Assistant
Company: Scout
Location: USA
Posted Nov 16, 2025
Scout, a company established in 1996 and rebranded in 2024, offers clinical trial patient travel and reimbursements, as well as an online learning management system. They are seeking a Clinical Trial Assistant to join their remote US team, with responsibilities including coordinating study activities, managing documentation, and communicating with stakeholders. The ideal candidate should have a degree or equivalent experience, 1-2 years of clinical research experience, and strong computer skills.
Community Engineer (multiple roles and seniority levels)
Company: Canonical
Location: Remote
Posted Nov 16, 2025
Canonical is seeking a Community Engineer to help build community management at scale. The role involves facilitating community initiatives, supporting volunteer developers, and representing community interests. The position offers a distributed work environment with opportunities for travel and personal development.
Clinical Research Operational Management Consultant
Company: Vitalief
Location: USA
Posted Nov 16, 2025
Vitalief seeks a Clinical Research Consultant to optimize operations, reduce costs, and improve patient care through strategic assessments and recommendations. The role involves leading operational evaluations, collaborating with teams, and delivering transformation roadmaps for healthcare systems.
Technical Assistant
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The text describes a Technical Assistant position at Liberty Mutual Insurance's Claims Department. The role involves providing administrative support, technical assistance, and customer service. It requires a high school degree, 3+ years of related experience, and knowledge of Microsoft Office. The company offers competitive pay, benefits, and a supportive work environment.
Strategic Community Specialist - Swedish speaker
Company: Reddit
Location: Remote
Posted Nov 16, 2025
The job posting is seeking a strategic community management and operations expert to join the International Community team and help grow outside of the US. The role involves jumpstarting and fostering local communities, particularly in the Swedish market, and working cross-functionally with various teams to achieve aggressive growth goals.
Staff Data Scientist - Operations
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox and focus on diverse areas including AI, social media, and security. The company is committed to making the internet better for people and is wholly owned by the nonprofit Mozilla Foundation.
Sr Cloud Engineer
Company: Ollion
Location: USA
Posted Nov 16, 2025
Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They value innovation, bold steps, and making a difference. Ollion offers cloud engineering services, focusing on creating new and better ways to work by solving business challenges using technology. They prioritize customer satisfaction, root cause analysis, and compliance. The company seeks experienced cloud engineers with strong communication and problem-solving skills.
Senior Software Engineer - Integrations
Company: First Advantage
Location: USA
Posted Nov 16, 2025
First Advantage is seeking a Senior Software Engineer to join their FA Integrations team. The role involves leading code reviews, mentoring junior developers, and collaborating with cross-functional teams to deliver high-quality software solutions. The company values diversity, inclusion, and fairness, and is undergoing a technology transformation.
Staff Software Engineer - IAM
Company: Mozilla
Location: Remote
Posted Nov 16, 2025
Mozilla Corporation, a nonprofit-backed technology company, has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, a privacy-minded web browser, and focus on diverse areas including AI, social media, and security. The company is wholly owned by the nonprofit Mozilla Foundation and is committed to making the internet better for people.
Clinical Technology Consultant
Company: Lingraphica
Location: USA
Posted Nov 16, 2025
Lingraphica is a company dedicated to improving the lives of individuals with speech and language challenges through advanced augmentative and alternative communication (AAC) devices, software, and community-based services. The Clinical Technology Consultant role involves providing clinical support, device training, and fostering relationships with consumers, support persons, and professionals to ensure a positive experience. The company values action, empowerment, improvement, and integrity, and strives to create an inclusive and supportive workplace.
Director - Fraud Financial Analysis
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The role is a strategic leadership position responsible for leading fraud detection and deterrence strategies across multiple verticals. The leader will manage a team, collaborate with various departments, and drive innovation to minimize financial loss and reputational risk. The ideal candidate should have 5+ years of leadership experience in investigative, underwriting, or billing/finance teams, with strong analytical and communication skills.
Supervisor Underwriting Support
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 16, 2025
The job description outlines the responsibilities and qualifications for a role managing a team of underwriting support specialists. The position involves providing supervision, ensuring first contact resolution, maintaining compliance, and fostering a collaborative team environment. The ideal candidate should have intermediate knowledge of property and casualty insurance, in-depth knowledge of commercial lines underwriting, and strong communication and problem-solving skills.