Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Staff Software Engineer
Company: Check
Location: USA
Posted Nov 15, 2025
This job description highlights opportunities to impact real-world problems, work with cutting-edge technologies like Python, React, and AWS, and contribute to a collaborative team environment. It emphasizes growth, innovation, and comprehensive benefits including competitive compensation, remote work flexibility, and professional development opportunities.
Software Engineer- Video Signalling (Java and Rust)
Company: Twilio
Location: Ireland
Posted Nov 15, 2025
The job posting is for a Software Engineer position at Twilio to design, build, and optimize the core signalling infrastructure for realtime video communications. The role involves collaborating with cross-functional teams, ensuring high performance and reliability, and staying current with advancements in video technologies.
Senior Backend Engineer
Company: Apollo.io
Location: Remote
Posted Nov 15, 2025
The job description for a Senior Backend Engineer at Apollo emphasizes a collaborative, learning-focused environment. The role involves designing scalable backend endpoints, gathering product requirements, driving full software development lifecycles, mentoring others, and effectively communicating with various teams. The company values quality, performance, and innovation, and seeks candidates with extensive backend development experience, strong problem-solving skills, and familiarity with modern technologies like React, Ruby on Rails, and Kubernetes.
Customer Success Program Manager (Scale)
Company: Panoptyc
Location: Philippines
Posted Nov 15, 2025
Panoptyc is a remote company revolutionizing loss prevention using visual AI and manual reviewers. They are seeking a Customer Success Manager to scale customer experiences through data automation and operational excellence. The role involves managing customer lifecycle, using data analytics, building scalable programs, creating dashboards, and collaborating cross-functionally. Strong data and operational skills are required, including proficiency with SQL, BI tools, and HubSpot.
Solutions Architect
Company: One Model
Location: UK
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Senior Backend Engineer - PHP/Go
Company: Hostaway
Location: Remote
Posted Nov 15, 2025
This job posting highlights Hostaway's growth as a market-leading SaaS company offering remote roles for European candidates. The position emphasizes collaboration with key partners, technical challenges, and benefits like competitive pay, equity, remote work flexibility, and a dynamic international team culture.
Solutions Architect
Company: One Model
Location: USA
Posted Nov 15, 2025
One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.
Senior Infrastructure Engineer
Company: KoBold Metals
Location: USA
Posted Nov 15, 2025
KoBold Metals is a leading mineral exploration company that uses AI models and novel sensors to discover high-quality copper deposits with less capital than the industry average. The company has a portfolio of over 60 projects and is backed by prominent investors. KoBold is seeking an Infrastructure Engineer to build reliable, scalable infrastructure that supports data-driven exploration insights.
Senior Software Engineer - MetaMask (Accounts Framework)
Company: Consensys
Location: USA
Posted Nov 15, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CoFounder of Ethereum. They have pioneered technological developments within the web3 ecosystem through their product suite including MetaMask, Infura, Linea, Diligence, and Phosphor. Consensys aims to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Staff Fullstack Engineer (Python/Vue.js) - AI Engineering: Duo Chat
Company: GitLab
Location: North America,Latin America,EMEA
Posted Nov 15, 2025
This job posting is for a role at GitLab working on AI-driven capabilities, specifically the Duo Chat group. The role involves boosting AI capabilities, integrating tools like Google Vertex AI, and shaping the roadmap. The ideal candidate will have experience with Ruby on Rails, Python, GraphQL, RSpec, and large language models. The role is remote and collaborative, with a focus on code quality, testing, and developing new tools.
Strategic Account Executive
Company: GitLab
Location: Israel
Posted Nov 15, 2025
The role of a Strategic Account Executive involves supporting GitLab's strategic large prospects and customers, providing account leadership, conducting sales activities, ensuring successful product rollout and adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating lessons learned, utilizing a consultative approach, developing account plans, collaborating with marketing, and utilizing GitLab.
Staff Product Manager - AI Eval Platform
Company: Dropbox
Location: USA
Posted Nov 15, 2025
This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.