Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Technical Lead

Company: Nearform

Location: India

Posted Nov 16, 2025

NearForm is seeking an experienced technical team leader with a background in Fullstack JavaScript, Node.js, and React development to lead software development projects. The role involves providing technical and line management leadership, translating client requirements into technical briefs, shaping architectural decisions, and delivering high-quality output within specific timeframes. The company offers remote work, flexible hours, and a commitment to employee wellness.

Senior Web Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Mobile Engineer to join their Consumer Team, focusing on iOS development with complementary Android expertise. The role involves architecting and developing native iOS applications using Swift and SwiftUI, providing architectural guidance for Android development using Kotlin, and collaborating with cross-functional teams to deliver seamless mobile experiences. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.

Lead Mobile Engineer – Consumer Team

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Mobile Engineer to join their Consumer Team, focusing on iOS development with complementary Android expertise. The role involves architecting and developing native mobile applications, providing architectural guidance, collaborating with cross-functional teams, and implementing observability and monitoring solutions. The company promotes diversity, offers equal opportunities, and values remote work.

Sr Software Engineer Frontend

Company: Trafilea

Location: Latin America

Posted Nov 15, 2025

Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and 500+ talents across 19 countries. Trafilea builds and scales its own DTC brands while helping ambitious talent grow. They are looking for a Senior Frontend Engineer to craft cutting-edge user experiences for their globally loved DTC brands.

Sr. Network Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Senior Network Engineer to join their team and design, implement, and support secure and scalable network infrastructure. The role involves architecting enterprise network infrastructure, configuring network devices, monitoring performance, implementing automation, collaborating with InfoSec and DevOps teams, leading incident response, documenting architecture, and mentoring junior engineers. The company promotes diversity, provides equal opportunity, and values remote work.

Lead Web Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Web Engineer to join their Consumer Engineering Team. The role involves architecting and developing enterprise-grade web applications using modern frameworks and cloud-native technologies. The ideal candidate should have 8+ years of web development experience, expertise in React or Angular, and experience with Azure Cloud services. The position offers a competitive salary range of $97,100 to $145,500 per year.

Senior Infrastructure Engineer

Company: BlueVoyant

Location: Remote

Posted Nov 15, 2025

BlueVoyant is seeking a skilled multicloud Infrastructure Engineer to lead infrastructure projects across AWS, Azure, and GCP. The role involves close coordination with team leads, product management, and engineers to design and deliver secure, scalable, and high-availability infrastructure services. The ideal candidate will thrive in a fast-paced environment, collaborate with cross-functional teams, and have expertise in Linux, scripting, configuration management, and container-based deployment technologies.

Lead ETL Engineer_Datawarehouse

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot is seeking a Lead Data Warehouse Developer to join their team in building a next-generation cloud-hosted data platform. The role involves architecting and maintaining data stores, designing data movement pipelines, developing scalable frameworks, and leading data governance capabilities. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Solutions Architect

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.

Senior Python Engineer - GenAI

Company: Nearform

Location: India

Posted Nov 16, 2025

Nearform is seeking a Senior Python Software Engineer with GenAI experience for a permanent remote role in India. The company is an independent team of data, AI, and engineering experts who build intelligent digital solutions. The Senior Python Engineer role involves designing and building applications using Python, collaborating with clients, and working with distributed teams. Nearform offers benefits such as annual bonuses, flexible work arrangements, paid time off, remote working allowances, training and development allowances, and healthcare.

Team Lead C#/.NET (Pay)

Company: ApprovalMax Limited

Location: Remote

Posted Nov 15, 2025

ApprovalMax is an award-winning B2B software that streamlines bill and expense approval processes for businesses worldwide. The company is seeking an experienced Team Lead .NET to join their product team and lead the development of scalable software solutions. ApprovalMax offers a growing international business with performance-based compensation, paid time off, and remote work opportunities.

Lead Product Manager

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong culture. The role involves managing end-to-end product planning and execution for Green Dot products and services, working closely with internal and external stakeholders, and ensuring technical and business requirements are met.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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