Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Jira Software Engineer
Company: Canonical
Location: Remote
Posted Nov 11, 2025
Canonical promotes itself as a leading open-source provider with global impact, offering a remote-friendly work environment, professional growth opportunities, and competitive benefits. The job posting highlights innovation, collaboration, and a commitment to excellence in a distributed team setting.
Transportation Claims Adjuster: Auto Physical and Property Damage
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating manual tasks in claims processing using AI and automation technology. They are seeking highly organized and customer-focused Transportation Claims Adjusters to join their team. The role involves providing high-quality customer service, managing claims, coordinating vehicle repairs, and ensuring compliance with regulations. Reserv values diversity, empathy, and continuous learning, and offers a generous benefits package.
Property Management Assistant
Company: PLACE Corporate Careers
Location: Remote
Posted Nov 11, 2025
PLACE is a technology and business services platform that simplifies the real estate lifecycle for consumers and agents. It offers services like bookkeeping, human resources, legal, design, marketing, talent acquisition, business training, and coaching. Brivity VA, a brand of PLACE, is hiring a Property Management Assistant to support their property management division, handling tasks like tenant relations, leasing support, owner communication, maintenance coordination, and administrative support.
Senior Machine Learning Engineering Manager - Gen AI
Company: Dropbox
Location: Remote
Posted Nov 11, 2025
This job description outlines a senior engineering manager role at Dropbox focused on leading AI product development for Dash. The position requires extensive technical expertise in ML/AI, strong leadership skills, and experience scaling engineering teams. Responsibilities include team development, product strategy, and operational excellence, with competitive compensation across multiple US regions.
Software Development Engineer II - API
Company: Mapbox
Location: Remote
Posted Nov 11, 2025
Mapbox is a leading platform for location-based services, offering tools for businesses and hiring engineers for innovation in mapping and navigation.
Interstate Tractor Trailer Bodily Injury Claims Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The role involves communicating with customers, handling claims, and ensuring quick and appropriate resolutions. Reserv values diversity and offers a generous benefits package.
Senior Account Executive
Company: Vonage
Location: Remote
Posted Nov 11, 2025
This role is critical to Vonages growth strategy in ANZ, focusing on driving net new revenue growth, expanding market share, and positioning Vonage as a key partner for enterprise communications through strategic sales and stakeholder engagement.
Senior Field Marketing Manager - NAE Corporate Events & NA
Company: Menlo Security
Location: Remote
Posted Nov 11, 2025
Menlo Security is a well-funded cybersecurity company with a mission to enable secure connections and collaboration. They are expanding their team and seeking passionate, ethical, and agile talent. The role described is a crucial position responsible for driving pipeline and revenue growth through corporate events and regional field marketing in the North America West sales territory.
Senior Product Manager (Retail AdTech)
Company: Acquird.io
Location: Remote
Posted Nov 11, 2025
The company is a profitable B2B SaaS platform focused on retail analytics. They are seeking a Senior Product Manager to lead the development of a new retail adtech product. The role involves working with leadership, engineering, and customers to build products that improve marketing efforts. The company offers remote work, benefits, and opportunities for growth.
Sr. Director of Marketing Strategy, Analytics, and Engineering
Company: Twilio
Location: Remote
Posted Nov 11, 2025
The job posting is for a Sr Director of Marketing Strategy Analytics and Engineering at Twilio. The role involves leading and elevating Twilio's global marketing strategy, turning data into actionable insights to drive growth and customer engagement. The ideal candidate should be a strategic thinker and data storyteller with 10+ years of experience in marketing strategy, data analytics, and people leadership.
Automations Engineer
Company: ElevenLabs
Location: Remote
Posted Nov 11, 2025
ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an AI Automations Engineer to build internal tools and infrastructure to support revenue teams.
Ecommerce Content Marketing Manager
Company: Pipe17
Location: Remote
Posted Nov 11, 2025
The job posting is for a highly motivated content marketing professional to lead high-profile campaigns, develop an SEO strategy, and manage content production. The ideal candidate should have experience in B2B SaaS content marketing, ecommerce market knowledge, strong writing and storytelling skills, and a growth mindset. The role involves collaborating with cross-functional teams and working in a fast-paced startup environment.