Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Senior Machine Learning Engineer - Ranking
Company: QuinStreet
Location: Remote
Posted Nov 11, 2025
The job posting is for a ranking systems role at a marketplace company. The role involves designing and improving ranking algorithms, building high-value features, and partnering with cross-functional teams. The position requires an advanced degree in CS or related field, strong ML and optimization skills, and experience with large-scale datasets and production ML systems.
Senior Software Engineer II, Backend - Intelligence Team
Company: HubSpot
Location: UK
Posted Nov 11, 2025
The text describes a Senior Software Engineer II position on HubSpot's Customer Journey Intelligence Backend team. The role involves designing and building scalable backend systems for personalized customer experiences, collaborating with AI, data, and product teams, and improving data integrations. The ideal candidate has strong backend engineering skills, experience with distributed systems and recommendation services, and a product mindset.
Senior Manager - Account Management
Company: Branch
Location: USA
Posted Nov 11, 2025
Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services and inclusive products. They value diversity, innovation, and collaboration, and are seeking a Senior Manager of Account Management to lead a team in managing client accounts, driving revenue growth, and delivering exceptional customer experiences.
Senior Cloud Platform Engineer
Company: Mapbox
Location: Germany
Posted Nov 11, 2025
Mapbox is a leading realtime location platform that provides tools for navigation and location-aware businesses. The Cloud Platform team at Mapbox provides infrastructure and frameworks to power Mapbox services in AWS. They are seeking a Senior Cloud Platform Engineer to onboard AWS resources to a declarative gitops-based framework, maintain legacy cloud infrastructure, architect Kubernetes deployments, and lead migration of deployment pipelines.
Senior Software Engineer - Host Pricing & Settings
Company: Airbnb
Location: Remote
Posted Nov 11, 2025
The Host Pricing & Settings org at Airbnb is seeking a Senior Software Engineer to help develop tools for Airbnb hosts. The role involves designing data workflows, building realtime serving systems, collaborating with cross-functional teams, and mentoring team members. The position is remote and requires 6+ years of experience with distributed data processing frameworks and productionalization of ML models.
Personal Injury Protection (PIP) Adjuster
Company: Reserv
Location: Remote
Posted Nov 11, 2025
Reserv is an insurtech company focused on automating claims processes using AI and automation technology. They are seeking a detail-oriented Personal Injury Protection Resolution Specialist to join their team. The role involves investigating and evaluating PIP claims, managing claim inventories, ensuring compliance, and providing exceptional customer service. Reserv values diversity, empathy, and continuous learning.
Customer Success Manager - EHR
Company: Osmind
Location: Remote
Posted Nov 11, 2025
Osmind is a technology company focused on psychiatry, serving 800+ independent psychiatry practices across 49 states. They provide EHR software solutions, clinician community, and managed services to help clinics provide high-quality care, scale as businesses, and contribute to research. Osmind is backed by top investors and offers a wide range of employee benefits.
Enterprise Solutions Engineer (PST)
Company: Lumos
Location: USA
Posted Nov 11, 2025
The role of an Enterprise Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, driving technical investments, and owning initiatives. The company values experience in presales, fluency in APIs, and a customer-centric approach.
Senior Incident Response Analyst
Company: Green Dot Corporation
Location: Remote
Posted Nov 11, 2025
Green Dot is seeking talented professionals across the United States to join their team in providing smart money management and payment solutions. They have adopted a permanent Work from Anywhere model to attract the best talent and promote a strong culture. The Senior Incident Response Analyst role involves monitoring, investigating, and analyzing cybersecurity incidents, identifying vulnerabilities, and working with the IT security team.
IoT Security Consultant
Company: GuidePoint Security
Location: USA
Posted Nov 11, 2025
GuidePoint Security is seeking highly skilled IoT security professionals for upcoming projects. The company is growing and looking to hire a Senior IoT Security Consultant with expertise in securing IoT devices and environments. The role requires strong technical skills, the ability to foster client relationships, and a desire to continuously learn and improve.
Integration Engineer - QA
Company: Figma
Location: USA
Posted Nov 11, 2025
Figma is seeking an Integration Engineer QA to join their Business Systems team. The role involves ensuring the reliability, accuracy, and compliance of integrations between core business systems like NetSuite, Salesforce, Workday, and Snowflake. The candidate will own QA strategy and automation for critical financial workflows, collaborate with various teams, and contribute to building QA best practices.
DevOps Engineer
Company: Athennian
Location: Remote
Posted Nov 11, 2025
Athennian is a company that helps legal, finance, and tax teams manage business entity and corporate structure information. They are looking for a motivated DevOps Engineer to join their Cloud Security and Infrastructure team. The role involves building and maintaining cloud-based infrastructure, collaborating with engineering teams, and optimizing deployment tooling and infrastructure. The company values outcome-driven, wide responsibility, learning mindset, and strategic speed. They offer benefits such as health, dental, and vision coverage, parental leave, and a work-from-home allowance.