Positive Customer Experience Jobs

1,752,277 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Senior Software Engineer - Pricing & Availability

Company: Airbnb

Location: USA

Posted Nov 11, 2025

The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Senior Product Marketing Manager

Company: Immersive

Location: UK

Posted Nov 11, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They offer an immersive platform to simulate real-world threats, test skills, and measure performance. The company is growing rapidly, with over 300 employees globally and significant funding. They are hiring a Senior Product Marketing Manager to help build a new market category and drive sales and renewals.

Senior Full-Stack Developer

Company: Kodify

Location: Europe,Spain

Posted Nov 11, 2025

Kodify is a company with over 15 years of experience in producing world-class video content and managing high-traffic websites. They prioritize their employees' growth and wellbeing, offering a fully remote position with a flexible schedule. Kodify values innovation, clean code, and testing, and is looking for a Senior FullStack Developer with experience in React, Node.js, and NoSQL databases.

Technical Manager - PX Platform

Company: Scopely

Location: Canada,Spain

Posted Nov 11, 2025

Scopely is seeking a Technical Manager for the PX Platform to join their ambitious AAA cross-platform game team remotely in Spain or Canada. The role involves building and operationalizing systems to power the global Player Experience organization, managing daily operations of PX systems, and collaborating with various teams to enhance service improvements and ensure compliance with data privacy standards.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: France,Germany,Spain,Japan,Australia,UK,Denmark

Posted Nov 11, 2025

Kraken is a technology company focused on creating a smart sustainable energy system. They aim to optimize renewable generation, create an intelligent grid, and enable utilities to provide excellent customer experiences. The company is seeking a Senior Energy Consultant to provide expert advice and guidance in the energy sector of Portugal.

Director of Clinical Research

Company: Aidoc

Location: USA

Posted Nov 11, 2025

Aidoc is recruiting a Director of Clinical Research in the United States to lead strategic projects and clinical studies that enhance the clinical credibility of AI in medical imaging. The role involves overseeing a growing team, ensuring the development of high-quality clinical evidence, and working closely with cross-functional partners. Aidoc is a dynamic, collaborative, and fast-growing team committed to improving the world of healthcare.

Senior Accountant

Company: Mapbox

Location: Japan

Posted Nov 11, 2025

Mapbox is a leading real-time location platform for businesses, offering tools for navigation and location-aware applications. The company values high-performing, creative individuals and emphasizes diversity and inclusion. The job posting outlines responsibilities for an accounting role, including accounts payable, receivable, payroll, tax, and treasury management. Strong English and Japanese communication skills, accounting experience, and familiarity with NetSuite and HRIS software are required.

Google Ads & SEM Specialist

Company: GrowthAssistant

Location: Philippines

Posted Nov 11, 2025

This job posting seeks a Google Ads SEM Specialist for a growth marketing team, offering remote work, bonuses, and career development. Requirements include SEM experience and tools proficiency, with benefits like health insurance and paid time off.

Technical Architect

Company: NECSWS

Location: UK

Posted Nov 11, 2025

The job description for a Technical Architect at NEC Software Solutions highlights the role's focus on designing effective solutions, collaborating with stakeholders, and driving innovation. The position offers an excellent benefits package and the opportunity to work on impactful projects that support public services.

Senior Product Manager

Company: Immersive

Location: UK

Posted Nov 11, 2025

Immersive Labs is a leading cyber resilience solution provider that helps organizations futureproof against cyber threats. They are hiring a Senior Product Manager to own the Immersive One platform and drive its evolution. The role requires experience in enterprise or SaaS technology, cybersecurity, and product marketing. Immersive Labs offers a range of benefits and a supportive, inclusive work environment.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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