Positive Customer Experience Jobs

1,751,217 open positions · Updated daily

Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.

Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.

Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.

Staff Accountant

Company: Sanity

Location: USA

Posted Dec 18, 2025

Sanity.io is seeking a Staff Accountant to support their fast-paced startup environment, offering competitive compensation and a positive work culture. The role involves accounting operations, month-end close processes, and ad-hoc projects, with opportunities for growth in a diverse, innovative company.

Sr. Product Manager - Platform

Company: iRhythm

Location: USA

Posted Dec 18, 2025

iRhythm seeks a Senior Product Manager to lead their data platform, offering opportunities for growth and innovation in a mission-driven healthcare tech environment. The role emphasizes strategic leadership, cross-functional collaboration, and impactful contributions to cardiac health solutions. Qualifications include experience in data architecture, agile teams, and product management, with a focus on measurable outcomes and technical expertise.

Market Development Representative - Dental Software

Company: Henry Schein One

Location: USA

Posted Dec 18, 2025

This job posting describes a Market Development Representative role with responsibilities including generating sales opportunities, using CRM tools, and meeting call targets. It highlights competitive compensation, benefits, and company reputation, while noting location restrictions for hiring.

Registered Dietitian

Company: Form Health

Location: USA

Posted Dec 18, 2025

Form Health is a telehealth obesity care clinic offering remote dietitian roles with competitive salaries and benefits. The company focuses on innovative, patient-centered solutions for weight management while prioritizing diversity and inclusion in its mission.

Digital Health Solutions Project Manager (Lab Informatics)

Company: Abbott

Location: USA

Posted Dec 18, 2025

Abbott promotes itself as a global healthcare leader offering innovative solutions and comprehensive employee benefits. The job emphasizes impactful projects, career growth, and a supportive work environment with competitive compensation and development opportunities.

Product Manager - Zaps

Company: LI.FI

Location: EMEA

Posted Dec 18, 2025

This job posting seeks a Product Manager for Zaps, emphasizing innovation, collaboration, and growth opportunities. The role involves leading product execution, working with engineers and business teams, and driving adoption. The company highlights a supportive culture, flexible work arrangements, and competitive benefits like equity and remote budgets.

Sr. Analytics Consultant (Power BI)

Company: phData

Location: Latin America

Posted Dec 18, 2025

phData, a dynamic data leader, seeks consultants with expertise in data analytics and visualization. They offer a remote-first environment, competitive benefits, and opportunities for growth.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Full Stack Engineer to enhance customer experiences through AI collaboration, emphasizing innovation, diversity, and inclusive practices.

Growth Marketing Lead

Company: Allium

Location: USA

Posted Dec 18, 2025

Allium addresses blockchain data challenges by providing scalable solutions for accessing and analyzing blockchain information, positioning itself as a pioneer in organizing public blockchain data similar to Bloomberg and Google's approaches.

Senior Paid Social Manager - TTP

Company: Movement Strategy

Location: USA

Posted Dec 18, 2025

This job posting highlights a remote Senior Paid Media Manager role with temp-to-perm flexibility, emphasizing strategic leadership, cross-functional collaboration, and competitive compensation. The company promotes a collaborative culture, professional growth opportunities, and inclusive work environment with benefits like remote work flexibility, health coverage, and career development support.

Legal Operations Manager

Company: n8n

Location: Europe

Posted Dec 18, 2025

n8n showcases its rapid growth, strong community, and innovative AI platform, offering exciting opportunities to contribute to a dynamic, impactful startup environment with competitive compensation and remote-first collaboration.

Sr. Manager - Enterprise Sales

Company: Zapier

Location: North America

Posted Dec 18, 2025

Zapier is hiring a Sr Sales Manager for their Enterprise Sales team, focusing on AI orchestration and remote work. They emphasize diversity, inclusion, and a collaborative approach with AI tools.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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