Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Practice Engineer
Company: GitLab
Location: USA
Posted Dec 18, 2025
This role involves building platforms and tools for customer success, collaborating with stakeholders, and developing integrations. It requires expertise in programming, DevOps, and cloud technologies.
Sr. Director - Design, Consumer
Company: Kraken
Location: USA
Posted Dec 18, 2025
The text promotes Kraken's mission to accelerate crypto adoption and financial freedom through innovation, highlighting their global team, industry-leading security, and commitment to crypto education. It emphasizes opportunities for design leadership and collaboration across key product areas like trading, payments, and equities, while showcasing the company's culture of mission-driven excellence.
Brand and Marketing Manager – Swedish Speaking
Company: Raketech Group Limited
Location: Malta
Posted Dec 18, 2025
This job description seeks a passionate Brand and Marketing Manager with Swedish language skills to drive growth and innovation in the iGaming industry. The role involves strategic brand development, cross-functional collaboration, and data-driven marketing initiatives to establish a consistent brand presence and achieve sustainable growth.
Senior IT Project Manager - IT Generalist
Company: Webflow
Location: USA
Posted Dec 18, 2025
Webflow seeks a Senior IT Project Manager to lead cross-functional initiatives, emphasizing innovation, collaboration, and operational excellence. The role offers competitive compensation, equity, comprehensive benefits, and a remote-first work environment with a focus on trust, creativity, and equity.
New Business Account Executive
Company: GitLab
Location: Netherlands
Posted Dec 18, 2025
This role involves driving net-new customer acquisition and expanding GitLab's market presence through strategic sales efforts, requiring expertise in B2B SaaS sales and collaboration with cross-functional teams.
Staff Application Engineer - Workplace Technology
Company: Mozilla
Location: UK,Canada
Posted Dec 18, 2025
Mozilla's job posting highlights a Staff Software Application Engineer role with focus on AI and workplace tech, offering competitive benefits and emphasizing diversity and innovation.
Events and Experiences Manager
Company: Mercury
Location: USA
Posted Dec 18, 2025
This job posting describes a role leading team onsites and employee experiences at Mercury, emphasizing culture-building, event management, and competitive compensation. It outlines responsibilities, qualifications, and benefits while maintaining a professional tone.
DoD Outpatient Coders
Company: Cooper Thomas
Location: USA
Posted Dec 18, 2025
Cooper Thomas LLC is hiring DoD experienced remote outpatient medical coders for full-time positions with flexible schedules. Requirements include 3+ years of coding experience, specific credentials, and proficiency with coding tools. The role offers competitive salaries and growth opportunities with background investigations required.
Forward Deployed Data Scientist
Company: Hightouch
Location: North America
Posted Dec 18, 2025
This job description outlines a Forward Deployed Data Scientist role focused on AI Decisioning and cross-functional collaboration. The position requires deep analytical skills, customer-facing work, and expertise in data analysis tools. The company emphasizes impact, growth potential, and a customer-first approach with a competitive salary range.
Engineering Manager - Mobile Platform
Company: Platform Science
Location: USA
Posted Dec 18, 2025
Platform Science is seeking an Engineering Manager to lead their mission-critical Driver Framework Team, focusing on developing scalable Android solutions for transportation. The role involves managing a team, driving technical strategy, and collaborating with cross-functional teams. The company emphasizes innovation, diversity, and employee growth, offering competitive benefits and a collaborative work environment.
Senior Engineering Manager - CDN Edge
Company: Netflix
Location: USA
Posted Dec 18, 2025
Netflix promotes its global entertainment services and CDN infrastructure, emphasizing collaboration, innovation, and scalability. The text highlights their commitment to delivering high-quality streaming experiences while seeking engineering leaders for critical roles. It also underscores diversity and inclusion efforts in hiring.
Growth Account Director
Company: Grafana Labs
Location: USA
Posted Dec 18, 2025
Grafana Labs seeks a Growth Account Director with 5+ years in infrastructure sales, focusing on expanding client relationships and meeting sales targets. The role includes Salesforce expertise and offers competitive compensation with RSUs.