Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Head of Global Equity Management
Company: Stripe
Location: USA
Posted Nov 08, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Total Rewards team ensures equitable compensation for employees. The company seeks an exceptional leader to define the vision and guide global equity programs into their next phase, focusing on long-term scalability and global growth.
Customer Success Lead - Commercial & Scale
Company: ElevenLabs
Location: USA
Posted Nov 08, 2025
ElevenLabs is a leading audio AI company that has achieved significant growth and valuation since its launch in 2023. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success Lead to manage a team and drive excellence in post-sales outcomes.
Senior Infrastructure Software Engineer - Developer Infrastructure
Company: Dropbox
Location: Poland
Posted Nov 08, 2025
The Developer Infrastructure organization at Dropbox is seeking a Senior Software Engineer to join the Repo Rangers team. The role involves leading foundational investments in libraries, packages, and tools for Python and Go in Dropbox's monorepo. The engineer will develop expertise, establish best practices, and provide guidance to platform and product teams. The position offers high impact and visibility, focusing on building and fixing programming language libraries, tools, build systems, and supporting engineers.
Senior Risk Strategist - Fraud
Company: Mercury
Location: USA
Posted Nov 08, 2025
Mercury is a financial technology company building a complete finance stack for startups. They are hiring a Senior Risk Strategist focused on fraud to shape their fraud strategy across multiple domains. The role involves data-driven analysis, strategic problem solving, and collaboration with various teams to design scalable risk solutions while balancing risk, compliance, and customer experience.
Senior Financial Analyst - Strategic Finance
Company: GitLab
Location: USA
Posted Nov 08, 2025
GitLab is hiring a Senior Financial Analyst for its Strategic Finance team. The role involves designing long-range financial models, developing forecasting methodologies, building business cases, analyzing product KPIs, forecasting ARR and customer counts, studying competitive landscape, and analyzing unit economics. The ideal candidate should have financial modeling skills, be a strategic thinker, self-starter, and thrive in ambiguity.
Paid Media & Data Analyst
Company: Talent Hackers
Location: Remote
Posted Nov 08, 2025
The job posting is for a highly analytical Data & Marketing Operations Analyst to support digital marketing and sales initiatives. The role involves gathering and analyzing data, identifying trends, optimizing campaign performance across SMS, email, and ads platforms. The ideal candidate should have 5+ years of data analysis experience, preferably in digital marketing, and intermediate/advanced capabilities in Excel and/or Google Sheets.
Principal Software Engineer
Company: Invisible Technologies
Location: Brazil
Posted Nov 08, 2025
The job posting is for a highly experienced Principal Software Engineer with over 20 years of low-level Linux systems expertise and at least 10 years of Python programming experience. The role involves designing, developing, and maintaining sophisticated workflow systems, creating isolated execution environments using containers, optimizing runtime environments, and developing APIs. The ideal candidate should have deep expertise in container technologies, workflow systems, event-driven architectures, API development, memory management, debugging complex systems, and creating runtime environments. The position offers a competitive salary ranging from $103,000 to $133,000 USD, depending on the location.
Customer Success Engineer
Company: Hightouch
Location: USA
Posted Nov 08, 2025
The Customer Success Engineering role at Hightouch is a demanding position that requires strong organizational skills, technical understanding, and the ability to multitask. The role involves working directly with users to ensure they get the most value from the platform, collaborating with various teams across the organization, and providing broad exposure. The ideal candidate is hungry to learn, excited to collaborate, driven to deliver optimal customer experiences, and willing to wear many hats as the company grows.
Developer Relations Engineer
Company: ElevenLabs
Location: USA
Posted Nov 08, 2025
ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Developer Relations Engineer to enhance developer experiences and drive impact through technical content and community engagement.
Senior Revenue Accountant
Company: Netwrix
Location: Remote
Posted Nov 08, 2025
Netwrix is seeking a Senior Revenue Accountant to join their Corporate Accounting Revenue team. The role involves collaborating with cross-functional departments, preparing revenue checklists, supporting monthly financial close, driving process improvement, and performing ad-hoc projects. The ideal candidate should have a BABS degree in Accounting or Finance, 4+ years of experience in a public accounting firm or a publicly traded high-tech organization, and working knowledge of US GAAP with a focus on revenue recognition under ASC 606.
Senior Product Manager - Typing Experience
Company: Goodnotes
Location: Europe
Posted Nov 08, 2025
The Canvas team at Goodnotes is seeking a Senior Product Manager to lead the evolution of the typing experience in their note-taking app. The role involves defining the vision, strategy, and roadmap for the product, collaborating with design and engineering teams, and driving product decisions through data and user insights. The ideal candidate should have 5+ years of product management experience, a strong understanding of UX principles, and excellent communication and collaboration skills.
Senior Staff Software Engineer - Learning Content Experience
Company: Coursera
Location: USA
Posted Nov 08, 2025
The Learning Content Experience (LCE) team at Coursera is responsible for delivering all aspects of the content experience, including content ingestion, generation, authoring, and learner engagement. The Senior Staff Engineer role involves collaborating with technical and cross-functional leaders to set direction for a large engineering organization, building a deep understanding of product and business needs, and identifying opportunities for technology to further the mission. The role also involves working closely with individual teams to deliver on a broad roadmap, influencing technical decisions, and promoting sustainable architectural solutions.