Positive Customer Experience Jobs
1,752,277 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Data Analyst - Operations
Company: Reserv
Location: USA
Posted Nov 09, 2025
Reserv, an insurtech startup leveraging AI and automation, seeks a data analyst with 3+ years of experience to drive growth and innovation. The role offers competitive benefits, flexible work arrangements, and opportunities to shape a leading TPA platform.
Junior Web Developer
Company: Storyteller
Location: South Africa
Posted Nov 09, 2025
This job posting highlights a remote software engineering role with competitive salary, global brand exposure, and opportunities for growth. The position offers benefits like 33 days paid leave, cutting-edge technology, and collaboration with leading sports brands. Responsibilities include developing SDKs, solving customer problems, and contributing to product improvements in a supportive team environment.
Senior Actuarial Analyst
Company: Liberty Mutual Insurance
Location: USA
Posted Nov 09, 2025
GRS North America Actuarial & Analytics is seeking a Senior Actuarial Analyst to join the General Liability pricing team. The role involves performing complex actuarial analyses, utilizing profit reviews, maintaining reporting infrastructure, providing guidance to underwriting teams, and developing tools to enhance pricing and influence underwriting strategy. The ideal candidate should have strong analytical and communication skills, relevant experience, and proven math and analytical skills.
Shipping Specialist
Company: Trafilea
Location: China
Posted Nov 09, 2025
Trafilea is a consumer tech platform that helps brands grow through AI, automation, and operational excellence. They own and operate their own digitally native brands, with a strong global presence and a focus on visibility, accountability, and proactive control in logistics and supply chain operations.
Junior Web Developer
Company: Storyteller
Location: Romania
Posted Nov 09, 2025
Storyteller is a high-growth B2B SaaS platform that allows companies to integrate Stories into their platforms. They offer a fully remote position for a Junior/Graduate Software Engineer to work on their Web SDK, which powers Stories used by globally recognized clients, especially in sports. The role involves shipping features, improving reliability, solving customer problems, and contributing to developer experience.
Claims Audit Manager
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie seeks a Claims Audit Manager to enhance healthcare processes, offering competitive salaries and unique benefits like flexible PTO, alternative medicine coverage, and a mission-driven work environment. The role involves improving claims accuracy, collaborating cross-functionally, and contributing to transformative health solutions.
Lead Services Consultant
Company: HubSpot
Location: Australia
Posted Nov 09, 2025
The role of Lead Services Consultant at HubSpot involves guiding customers through the process of determining the right implementation and service strategy to support their success. The ideal candidate should have strong communication skills, a passion for solving challenging problems, and a consultative approach to problem solving. The role offers benefits such as flexible work options, stock units, world-class training, and a focus on HubSpot's HEART core values.
Senior Software Engineer - ICHRA
Company: Gravie
Location: USA
Posted Nov 09, 2025
Gravie is a company that aims to improve healthcare purchasing and access through innovative consumer-centric health benefit solutions. They are seeking a Senior Software Engineer to join their team and work on critical payment and financial systems within the healthcare domain. The role involves designing, developing, and optimizing robust, secure, and scalable solutions while collaborating with various teams and adhering to industry regulations.
Machine Learning Engineering Manager - MLOps/AI Platform
Company: Canva
Location: UK
Posted Nov 09, 2025
The job description is for an engineering manager role at Canva's AI Platform Group, which supports AI innovation across the company. The role involves partnering with AI research leadership, coordinating with platform capability teams, owning large cross-team initiatives, coaching a team of engineers, and championing a culture of knowledge sharing. The ideal candidate should have a history of technical people leadership, experience in platform engineering, and excellent problem-solving skills.
Customer Support Engineer - Level 1
Company: Hammerspace
Location: UK
Posted Nov 09, 2025
Hammerspace is seeking a highly skilled Customer Support Engineer EMEA to provide top-tier support to customers, resolve complex technical issues, and ensure customer success and retention. The ideal candidate will have extensive experience in cloud storage, networking, and troubleshooting, as well as excellent communication skills and the ability to work with cross-functional teams.
Senior Software Engineer - Backend Platform (Datalake)
Company: Consensys
Location: USA
Posted Nov 09, 2025
Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. The company has been at the forefront of innovation since 2014, pioneering technological developments within the web3 ecosystem. Consensys offers a suite of products including MetaMask, Infura, Linea, Diligence, and the NFT toolkit Phosphor, which have become trusted collaborators for users, creators, and developers. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.
Software Engineer - Data Infrastructure
Company: Canonical
Location: EMEA
Posted Nov 09, 2025
Canonical is building a comprehensive automation suite for multicloud and on-premise data solutions. The data platform team develops a full range of data stores and technologies, and is looking for engineers to help create and automate features of data platforms.