Positive Customer Experience Jobs
1,751,217 open positions · Updated daily
Positive Customer Experience (CX) roles are at the forefront of the digital transformation wave, fueled by AI‑driven chatbots, real‑time sentiment analysis, and omnichannel engagement platforms. The surge in 994 open positions reflects enterprises’ urgent need to convert data insights into proactive service improvements and loyalty metrics.
Within CX, you’ll find positions such as CX Manager, CX Analyst, Customer Success Manager, UX Designer for CX, and CX Automation Engineer. Typical responsibilities include mapping end‑to‑end customer journeys, deploying NPS and CSAT surveys, building predictive models in Python or R, configuring Zendesk and Salesforce Service Cloud, and leading A/B tests on chatbot scripts to reduce resolution time.
Salary transparency matters because it aligns the CX professional’s impact with compensation, reduces internal pay gaps, and signals trust that encourages employees to innovate. Clear pay data also fuels better candidate matching, faster hiring, and more accurate benchmarking against peer companies.
Quality Assurance Analyst
Company: IBM
Location: Leicester, GB
Posted Dec 18, 2025
IBM CIC offers a dynamic work environment with opportunities for career growth, extensive training, and a focus on innovation. The role involves performance testing and collaboration with clients, supported by robust technology and a culture of continuous learning. Benefits include flexible working, sabbaticals, and a commitment to diversity and inclusion.
Package Consultant-SAP HANA SCM QM
Company: IBM
Location: BANGALORE, IN
Posted Dec 18, 2025
This job description highlights IBM Consulting's focus on long-term client relationships, innovation, and career growth. It outlines responsibilities involving SAP implementation, technical expertise, and collaboration with clients. The role emphasizes problem-solving, business process optimization, and professional development.
SAP Functional Consultant - EAM Consultant (Plant Maintenance)
Company: IBM
Location: Bedford, CA
Posted Dec 18, 2025
IBM Consulting offers a career focused on client collaboration and innovation, requiring SAP EAMPM expertise and emphasizing growth and technical integration.
Package Consultant-SAP HANA Basis
Company: IBM
Location: Pune, IN
Posted Dec 18, 2025
The text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI innovation, and technical expertise in SAP solutions. It outlines role responsibilities, required education, and technical skills needed for success in delivering technology-driven business results.
Sr Managing Consultant- Supply Chain- Manufacturing & Asset Management
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This job posting highlights opportunities to work with global industry leaders, drive transformative projects in manufacturing, and access career growth in an innovative environment. The role emphasizes collaboration, AI-driven solutions, and impactful client partnerships, with a focus on sustainability and technological advancement.
Experience Fullstack Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI projects, career growth opportunities, and technical expertise in software development. It highlights innovation, long-term relationships, and the impact of solving complex challenges for clients.
LLM Engineer
Company: Docplanner
Location: Remote
Posted Dec 17, 2025
Docplanner Tech is a global healthcare innovation leader offering remote-friendly roles with competitive benefits. They focus on enhancing patient care through technology and diversity, seeking LLM engineers to join their mission-driven team.
LLM Engineer
Company: Docplanner
Location: Remote
Posted Dec 17, 2025
Docplanner Tech is a global healthcare innovation leader offering impactful roles in AI and ML. They emphasize diversity, remote work, and a mission to humanize healthcare through technology.
Order to Cash Process Owner (Transformation Leader)
Company: IBM
Location: Naga City, PH
Posted Dec 18, 2025
IBM seeks a leader to drive innovation and solve complex problems in technology. The role involves managing projects, improving processes, and collaborating with clients globally. Required skills include leadership, communication, and technical expertise in tools like SAP.
System Services Representatives - Austin
Company: IBM
Location: Austin, US
Posted Dec 18, 2025
The role involves providing technical support, coordinating client services, and ensuring system reliability. IBM emphasizes innovation and customer satisfaction in this position.
Business Transformation Consultant - HR Reinvention
Company: IBM
Location: Multiple Cities
Posted Dec 18, 2025
This role involves helping clients modernize HR through AI and tech, with responsibilities including analysis, consulting, and stakeholder management. Requirements include a bachelor's degree and 7+ years of HR experience.
Security Consultant - Data Security L3
Company: IBM
Location: Mumbai, IN
Posted Dec 18, 2025
This text describes a career in IBM Consulting focused on data security roles involving DLP and DAM engineering. It highlights collaboration with clients, strategic technologies, and professional growth opportunities while outlining technical responsibilities and qualifications.