Positive Store Culture Jobs in Washington DC
46,837 open positions · Updated daily
Looking for Positive Store Culture jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Positive Store Culture position in the Washington DC area.
Talent Acquisition Partner, Technical Skill Sets - Hybrid
Company: ICF
Location: Washington DC
Posted Mar 16, 2024
ICF is seeking a Talent Acquisition Partner with 5+ years of progressive corporate recruiting experience, specifically in technical and growth recruiting. The role involves full lifecycle recruiting for senior technical and business development positions, including web development, data engineering, and technical architect roles. The ideal candidate will have experience with advanced sourcing techniques, CRM (Beamery), and ATS (Workday). ICF values diversity and inclusion, offering a supportive DE&I hiring team and Centers of Expertise for specialized support. The role requires occasional visits to the Reston office for company events.
Data Engineer (Sr.) - U.S. Citizenship Required
Company: CGI
Location: Washington DC
Posted Mar 16, 2024
CGI Federal is seeking a Senior Data Engineer with US citizenship and a DHS EOD/Public Trust clearance. The role involves working with solution architecture, engineering, and portal/dashboard teams to develop data visualizations and support data analytics. The engineer will collaborate with cloud architecture and operations teams to support the client's mission and implement cybersecurity COTS offerings. Required qualifications include 5+ years of experience in data analytics, ETL processes, and SQL/Python scripting. Desired qualifications include cybersecurity knowledge, Elastic Kibana development, and AWS Glue/Athena/QuickSight experience. CGI offers competitive compensation and a supportive work culture.
SPD Technl
Company: MedStar Health
Location: Washington DC
Posted Mar 16, 2024
<p><strong>General Summary of Position<strong>The incumbent in this position is responsible for the decontamination cleaning processing and sterilization of supplies and equipment dispensed by the department following the established infection control practices This incumbent is also responsible to preparing surgical case carts These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospitals philosophy policies procedures and standards <p> <p><strong>Primary Duties and Responsibilities<strong> <p><li>Demonstrates an understanding of the specific principles of cleaning disinfection sterilization and sterile storage<li> <li>Displays a thorough knowledge of the basic and special instrumentation<li> <li>Exhibits proper care and handling of the instrumentation<li> <li>Capable of performing all functions related to the decontamination process Able to decontaminate all types of instrumentation correctly general instrumentation special instrumentation power instrumentation endoscopic instrumentation etc<li> <li>Performs tray assemblage accurately by following the count sheets<li> <li>Executes proper packaging and labeling of all applicable items for sterilization<li> <li>Demonstrates knowledge of proper loading and operation of all sterilizers and other equipment<li> <li>Performs accurate verification and proper documentation of the sterilizing processes<li> <li>Knows how to run biological and chemical tests Accurately interprets and records the results in the appropriate logs Capable of carrying out the Recall Procedure in the event of a positive biological test<li> <li>Demonstrates correct techniques in storing sterile supplies instruments and equipment in the proper locations after processing<li> <li>Ensures proper operation of the sterilizer by inspecting and cleaning the sterilizers according to the manufacturers recommendations Reports any malfunctions immediately to the supervisor<li> <li>Pulls case carts accurately and delivers them to OR within an adequate time for case setup<li> <li>Ensures all items on the Needs List are processed in a timely manner<li> <li>Responds promptly and positively to all customer requests Follows through on all issues to resolution<li> <li>Willingly accepts temporary reassignment to effectively respond to changes in the workload<li> <li>Notifies supervisor immediately of instrument or supply or other purchase needs<li> <li>Consistently maintains clean and organized work areas<li> <li>Performs the general cleaning of the department surface areas racks shelves storage areas as needed<li> <li>Reviews Communicator Book and Information Board making note of instruments or service charges requested by the customer<li> <li>Completes annual education requirements and department inservices as scheduledUPerforms in accordance with the protocols established by the regulatory agencies state and local agencies AORN THE JOINT COMMISSION AAMI and OSHA VAssumes other duties and responsibilities appropriate to the position and area The above responsibilities are a general description of the level and nature of the work assigned to this position and is not considered as all inclusive<li> <p><strong>Minimum Qualifications<strong> <p> <p><strong>Education<strong> <p><ul><li>High School Diploma or GED required or<li> <li> equivalent GED required <li> <ul><p><strong>Experience<strong> <p><ul><li>12 years Experience as a sterile processing technician preferred <li> <ul><p><strong>Licenses and Certifications<strong> <p><ul><li>CSPDT Certified Sterile Processing and Distribution Tech within 1 Year required or<li> <li>CSPM Certified in Sterile Processing Management <li> <ul><p><strong>Knowledge Skills and Abilities<strong> <p><ul><li>Able to communicate effectively in English both verbally and in writing<li> <li>Good public relations and communication skills<li> <li>Ability to deal with high stress associated with high volume critical care departments<li> <ul><p><strong>Why MedStar Health<strong> <p> <p>At MedStar Health we understand that our ability to treat others well begins with how we treat each other We work hard to foster an inclusive and positive environment where our associates feel valued connected and empowered We live up to this promise through <p> <ul><li> <b>Strong emphasis on teamwork <b>our associates feel connected to each other and our mission as an organization In return our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark<li> <li> <b>Strategic focus on equity inclusion amp diversity <b>we are committed to equity for all people and communities We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization<li> <li> <b>Comprehensive total rewards package <b>including competitive pay generous paid time off great health and wellness benefits retirement savings education assistance and so much more<li> <li> <b>More career opportunities closer to home <b>as the largest healthcare provider in the BaltimoreWashington DC region there are countless opportunities to grow your career and fulfill your aspirations<li> <ul><p><strong>About MedStar Health<strong> <p> <p>MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington DC region while advancing the practice of medicine through education innovation and research Our team of 32000 includes physicians nurses residents fellows and many other clinical and nonclinical associates working in a variety of settings across our health system including 10 hospitals and more than 300 communitybased locations the largest home health provider in the region and highly respected institutes dedicated to research and innovation As the medical education and clinical partner of Georgetown University for more than 20 years MedStar Health is dedicated not only to teaching the next generation of doctors but also to the continuing education professional development and personal fulfillment of our whole team Together we use the best of our minds and the best of our hearts to serve our patients those who care for them and our communities Its how we treat people <p> <p>MedStar Health is an Equal Opportunity EO Employer and assures equal opportunity for all applicants and employees We hire people to work in different locations and we comply with the federal state and local laws governing each of those locations MedStar Health makes all decisions regarding employment including for example hiring transfer promotion compensation benefit eligibility discipline and discharge without regard to any protected status including race color creed religion national origin citizenship status sex age disability veteran status marital status sexual orientation gender identity or expression political affiliations or any other characteristic protected by federal state or local EO laws If you receive an offer of employment it is MedStar Healths policy to hire its employees on an atwill basis which means you or MedStar Health may terminate this relationship at any time for any reason<p>
SENIOR SPECIALIST
Company: HCL Technologies
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Job Description Posting<strong> <p> <p>HCL Desktop Technician JD DSS Houston TX <p> <p>Main tasks in the following areas <p> <p>Ability to contact and troubleshoot directly with users to resolve various software and hardware issues <p> <p>Good customer service focus personality and ability with a can do attitude expected <p> <p>Hardware installation and delivery new computers monitors docking stations accessories etc <p> <p>Maintaining loaner laptop pool clean wipe andor reimagereload <p> <p>User equipment moves within the office disconnect equipment relocate and reconnect retrieval <p> <p>Facilitating user transfers between offices assist with data copy backups equipment transfer process <p> <p>Staging and imaging computers unboxing setup in staging area image machines using Client s process <p> <p>Maintain equipment records in inventory and stock <p> <p>Asset management systems Manage hardware inventory and keep hardware databases updated <p> <p>Windows OS System Image Deployment with SCCM and QA check them <p> <p>Clean and repair machines Changing laptop batteries keyboards replacing RAM <p> <p>Trouble shoot boot issues such as blue screen BIOS setting Boot start up issues <p> <p>Move laptops and desktopsworkstations around the building as directed by the Team lead <p> <p>Good understanding of Windows 10 and Office 365 apps SharePoint ServiceNow Active Directory and Software Center a big plus <p> <p>ITSM ticket system experience <p> <p>Hardware Software troubleshooting and repair skills on PC s Laptops Outlook amp Microsoft application basic troubleshooting <p> <p>Other tasks as directed by the supervisor <p> <p>1 To provide support for on call escalations and doing root cause analysis of given issue 2 To independently resolve tickets within agreed SLA of ticket volume and time 3 To adhere to quality standards regulatory requirements and company policies 4 Work on value adding activities such Knowledge base update and management Training freshers coaching analysts 5 To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases<p>
Mgr Project Execution
Company: Exelon
Location: Washington DC
Posted Mar 16, 2024
Exelon is a Fortune 200 company with a mission to power a cleaner, brighter future. They are seeking problem solvers and innovators to join their team of 19,000 colleagues serving over 10 million customers. The company values diversity, innovation, integrity, and community service. The primary role involves managing a project portfolio, leading project teams, and ensuring adherence to schedules and budgets. The ideal candidate should have a Bachelor's degree in business, engineering, or related field, along with 7-10 years of relevant project management experience. PMP certification is required. The role involves managing large, complex projects, interacting with various levels of Exelon leadership, and directly managing several hundred contract personnel.
Embodiment Operations Manager
Company: Airbus
Location: Washington DC
Posted Mar 16, 2024
<p>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities If you require assistance or an accommodation to complete your application please contact us at USCareersairbuscom <p> <ul><li>Notice Know Your Rights Workplace Discrimination is Illegal<li> <li>Notice Pay Transparency Nondiscrimination English<li> <li>Aviso Transparencia en el Pago No Discriminacion Spanish<li> <ul><p><b><b>Job Description<b><b> <p> <p>Airbus Americas Customer Services is looking for an Embodiment Operations Manager to join the Major Repairs Customer Services Team based in Herndon VA <p> <p><b>Meet the Team<b> <p> <p>The Major Repairs team provides end to end support for developing repairing and modifying aircraft around the world The team coordinates and implements bespoke repair solutions to meet the customers specific requirements while ensuring a positive customer relationship <p> <p>As the Embodiment Operations Manager in Virginia you will manage and lead complex repair projects and help build customer relationships with a higher focus on the North American operations along with some Latin American operations <p> <p><b>Your Challenges<b> <p> <ul><li>Manage major and complex repair projects including but not limited to incidental and fleetwide repairs<li> <li>Support repair based activities for internal Airbus stakeholders<li> <li>Ensure adequate change and stakeholder management as part of maintenance activities This activity is carried out either for internal Airbus stakeholders or for customers<li> <li>Proactively identify North American customers needs in the area of aircraft repairs<li> <li>Build and propose custom solutions as part of an Airbus service package<li> <li>Manage contract negotiation and agreement with customers engaging relevant support function CSD legal etc to achieve this goal<li> <li>Define the industrial feasibility cost time risk of the project during the acquisition phase<li> <li>Establish overall integrated project planning from preparation for aircraft recovery or aircraft damage assessment to delivery to customer in accordance with contractual requirements industrial capabilities and Airbus policies<li> <li>Actively manage risks by developing a mitigationrecovery plan<li> <li>Motivate crossfunctional global teams to find solutions and complete tasks on time and within budget<li> <li>Manage subcontractors as necessary for successful completion of repairs<li> <li>Ensure that project objectives in terms of time cost and quality are met Monitor and provide realtime tracking of project costs and margin if applicable Maintain full control of transaction profitability to comply with Airbus financial objectives<li> <li>Manage the communication process within AIRBUS and third parties through which instructions and information will pass<li> <li>Negotiate the contract with the customer ensuring that Airbus revenue and EBIT targets are met<li> <li>For each project establish the project organization work breakdown structure and integrated planning in compliance with the contractual requirements industrial capabilities and Airbus policies<li> <li>Anticipate and mitigate risks throughout the entire project lifecycle in a proactive manner<li> <li>Lead and motivate crossfunctional teams to ensure project objectives are met with respect to time cost and quality<li> <li>Submit Call for Tender to Airbus Procurement team when a BUY approach is preferred<li> <li>Monitor projects costs and maintain a full control of the deal profitability to comply with Airbus financial objectives<li> <li>Reports on project progress at customers MD Engineering amp Maintenance level<li> <li>Perform post project reviews internal amp external to ensure experience capitalization and improvement plan and communicate to all relevant stakeholders<li> <li>This role will involve business travel<li> <li>This job requires an awareness of all potential compliance risks and a commitment to act with integrity as the foundation of the companys success reputation and sustainable growth<li> <ul><p><b>You boarding pass<b> <p> <ul><li>Training as an aircraft structural engineer with at least 10 years of experience<li> <li>Aircraft maintenance operations experience<li> <li>Demonstrable experience in project management<li> <li>Knowledge and experience of Part 145 and Airworthiness Regulations are preferred<li> <li>Experience in communicating with customers including negotiating sales contracts<li> <li>Advanced level of English<li> <li>Education Bachelor of Science in AerospaceMechanical Engineering or equivalent required Master of Science in Engineering or Business Administration preferred<li> <ul><p>Not a 100 match No worries Airbus supports your personal growth with customized development solutions <p> <p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth <p> <p><b><b><b><b>Company<b><b><b><b> <p> <p>Airbus Americas Customer Services Inc <p> <p><b>Employment Type<b> <p> <p>US Direct Hire <p> <p><b>Experience Level<b> <p> <p>Professional <p> <p><b>Remote Type<b> <p> <p>Onsite <p> <p><b>Job Family<b> <p> <p>Customer EngampTechnical SupportampServices <p> <p>Job Posting End Date 03202024 <p> <p>Airbus provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetics pregnancy marital status veteran status or other legally protected status In addition to federal law requirements Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment including recruiting hiring placement promotion demotion termination layoff recall transfer leaves of absence compensation benefits and training Airbus expressly prohibits any form of workplace harassment based on race color religion sex sexual orientation gender identity national origin age disability genetics pregnancy marital status veteran status or other legally protected status As a matter of policy Airbus does not sponsor visas for US positions unless specified Only applicants with current work authorization will be considered Airbus does not offer tenured or guaranteed employment Employment with Airbus is at will meaning either the company or the employee can terminate the employment relationship at any time with or without cause with or without notice Airbus reserves the right to revise or change job duties and responsibilities as the need arises This position description does not constitute a written or implied contract of employment <p> <p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment This information will only be used by Airbus <p> <p>Airbus is committed to achieving workforce diversity and creating an inclusive working environment We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief <p> <p>Airbus is and always has been committed to equal opportunities for all As such we will never ask for any type of monetary exchange in the frame of a recruitment process Any impersonation of Airbus to do so should be reported to emsomairbuscom<p>
Principal - Communications, Media & Entertainment
Company: Infosys
Location: Washington DC
Posted Mar 16, 2024
Infosys Consulting's Communications Practice is recruiting a Principal Level Management Consultant with expertise in the Communications industry, including CRM, customer care operations, Service Operations, ERP, and supply chain. The role involves providing best-fit solutions for projects, technology/product fitment consultation, and collaborating with top industry talent to create innovative solutions. The candidate must have a Bachelor's degree in Electrical, Telecom, or Information Technology Engineering, at least 7 years of experience in Operational Technologies within the Communications Sector, and experience designing, implementing, or managing platforms for CSP providers using MS Dynamics, Salesforce, ServiceNow, Oracle/SAP. The candidate should also have experience in managing IT programs and projects, developing business process and system use cases, and excellent analytical and communication skills.
Senior Software Engineer, Data Integration
Company: Evolent Health
Location: Washington DC
Posted Mar 16, 2024
Evolent is a company that partners with health plans and providers to improve outcomes for complex health conditions. They value work-life balance, flexibility, and diversity. The Senior Software Engineer, Data Integration Engineering position involves developing high-performing data applications, maintaining and supporting data applications, and implementing ETL principles. The role requires a Bachelor's degree in Computer Science or related field, and at least two years of experience in data warehousing and operational data storage. The minimum requirements also include experience in Agile software development methodology, GIT-based Bitbucket with Jira integration, SQL, C# programming, and unit testing frameworks. Evolent offers a competitive salary range of $108,112 to $118,112 per year, with potential for a bonus based on performance. The company is an equal opportunity employer.
Elastic Developer (Sr.) - U.S. Citizenship Required
Company: CGI
Location: Washington DC
Posted Mar 16, 2024
CGI Federal is hiring an Elastic Developer (Sr.) for a high-visibility Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA) cyber security program. The role involves designing and developing data integration modules, custom data pipelines, and code modules using Elastic technologies. The successful candidate will work closely with a variety of agency stakeholders, supporting their mission, priorities, organization, and unique challenges. The position requires US citizenship, a DHS CISA EOD/Public Trust clearance, and a Bachelor's Degree with 5+ years of experience in developing search applications using ELK stack.
Scrum Master (Sr.) - U.S. Citizenship Required
Company: CGI
Location: Washington DC
Posted Mar 16, 2024
<p><strong>Scrum Master Sr US Citizenship Required<strong> <p> <p>Category Cyber Security <p> <p>Main location United States Virginia Fairfax <p> <p>Position IDJ03240166 <p> <p>Employment Type Full Time <p> <p><strong>Position Description<strong> <p> <p>CGI Federal has an exciting opportunity for a Sr Scrum Master We are looking for a highly motivated and dynamic Scrum Master to join our growing team In support of DHSs Continuous Diagnostics and Mitigation CDM program the Scrum Master will support a fastpaced development and implementation project using the Scaled Agile Framework SAFe to deliver cyber capabilities across multiple Federal agencies We are seeking a candidate who has proven leadership skills the ability to think critically and problemsolve and a trackrecord of ensuring project milestones and deadlines are met The position provides the opportunity to expand your horizons by working with many Federal agencies multiple cybersecurity capabilities and an industryleading cloudbased shared services solution <p> <p>This position is located in our Fairfax VA office however a hybrid working model is acceptable You will be required to be in our Fairfax VA office two days per week <p> <p><strong>Your future duties and responsibilities<strong> Responsible for facilitating the daily scrum sprint planning sprint demo and retrospective meeting coaching the team in Agile practices Help team members clarify goals and correctly applying the scrum process Support and report out on Program Increment PI planning activities Ensure milestones are reached and deadlines are met throughout project lifecycle Support the maintaining of the project schedule of Agency activities and regularly provide inputs to the projects Integrated Master Schedule IMS Support the preparation of all contract deliverables for the assigned Federal agencies including the Agency Cutover Plan and SELC documentation Keep internal and external stakeholders wellinformed on team progress and activities Remove blockers and impediments for team Participate in roadmap and innovation sessions to provide input to the shared services roadmap <p> <p><strong>Required qualifications to be successful in this role<strong> Due to the nature of the government contract requirements andor clearance requirements US citizenship is required Must be able to obtain and maintain a DHS Entry on Duty EOD ideal if candidate already has an active EOD 5+ years of experience Demonstrated ability to coachmentor team members in Agile methodologies Ability to establish working relations at all organizational levels and demonstrate ability to diplomatically and effectively deal with government officials and program office stakeholders Proficiency in Jira Confluence or other similar tools Ability to act as a Scrum Master to more than one team Ability to balance and prioritize many diverse tasks at once <p> <p>Desired qualifications Ideal candidate will be SAFe certified or completed SAFe training and engaged in several Agile programs based on SAFe Experience with IT or information security project standards products and capabilities <p> <p>CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role The determination of this range includes various factors not limited to skill set level experience relevant training and licensure and certifications To support the ability to reward for meritbased performance CGI typically does not hire individuals at or near the top of the range for their role Compensation decisions are dependent on the facts and circumstances of each case A reasonable estimate of the current range for this role in the US is $85800 $165200 <p> <p>CGIFederalJob <p> <p>LIMC3 <p> <p>DHSCareers <p> <p><strong>Skills<strong> <p> <ul><li>Cyber<li> <li>Scrum Master<li> <ul><p><strong>What you can expect from us<strong> <p> <p><strong>Insights you can act on<strong> <p> <p>While technology is at the heart of our clients digital transformation we understand that people are at the heart of business success <p> <p>When you join CGI you become a trusted advisor collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes We call our employees members because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of This has been our Dream since 1976 and it has brought us to where we are today one of the worlds largest independent providers of IT and business consulting services <p> <p>At CGI we recognize the richness that diversity brings We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities As an equalopportunity employer we want to empower all our members to succeed and grow If you require an accommodation at any point during the recruitment process please let us know We will be happy to assist <p> <p>Ready to become part of our success story Join CGI where your ideas and actions make a difference <p> <p>Qualified applicants will receive consideration for employment without regard to their race ethnicity ancestry color sex religion creed age national origin citizenship status disability pregnancy medical condition military and veteran status marital status sexual orientation or perceived sexual orientation gender gender identity and gender expression familial status political affiliation genetic information height weight or any other legally protected status or characteristics <p> <p>CGI provides reasonable accommodations to qualified individuals with disabilities If you need an accommodation to apply for a job in the US please email the CGI US Employment Compliance mailbox at USEmploymentCompliancecgicom You will need to reference the Position ID of the position in which you are interested Your message will be routed to the appropriate recruiter who will assist you <strong>Please note this email address is only to be used for those individuals who need an accommodation to apply for a job Emails for any other reason or those that do not include a Position ID will not be returned<strong> <p> <p>We make it easy to translate military experience and skills Click here to be directed to our site that is dedicated to veterans and transitioning service members <p> <p>All CGI offers of employment in the US are contingent upon the ability to successfully complete a background investigation Background investigation components can vary dependent upon specific assignment andor level of US government security clearance held CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances <p> <p>CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with CGIs legal duty to furnish information<p>
VIE - Talent North America
Company: Airbus
Location: Washington DC
Posted Mar 16, 2024
Airbus is offering a VIE position within the Talent team, focusing on data-related reporting and project management. The role involves driving data analysis for resource planning, workforce development, talent management, and various initiatives like Culture Evolution, Inclusion & Diversity, and Employee Recognition. The position requires strong data analytics, project management, collaboration, critical thinking, and communication skills. Airbus is committed to workforce diversity and equal opportunities, welcoming all applications regardless of background.
Customer Success Executive - Public Sector
Company: Cisco
Location: Washington DC
Posted Mar 16, 2024
Cisco is seeking a Customer Success Executive (CSE) for a strategic leadership role within its Customer Experience (CX) organization. The CSE will be responsible for ensuring successful adoption and value realization of Cisco's products, software, and services. The ideal candidate will have deep understanding of Federal Customer business goals, operational environment, and regulations. They should possess strong teamwork skills, ability to build and nurture strong Customer executive relationships, and experience in ensuring customers adopt and realize value from subscription software and services. The role involves leading Customer Success motions from onboarding to business value realization, driving post-sales orchestration of resources, and providing customer insights. The CSE will also be expected to evangelize Cisco solutions and services, and have experience in leading Customer Experience transformation work or Customer Success programs. The role is not a sales role, and commissions/quotas are not applicable.