Provide A Positive Customer Service Experience Jobs in Remote

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Looking for Provide A Positive Customer Service Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the Remote area.

AI Architect

Company: Guidehouse

Location: Remote

Posted Nov 26, 2025

The job posting is for a Data Engineering and Architecture Consulting role focused on leading the design and implementation of scalable AI architectures. The position requires extensive experience in AI, machine learning, and data analytics, with a preference for experience in financial services or regulated industries. The role involves collaborating with cross-functional teams, providing technical leadership, and ensuring AI solutions comply with responsible AI standards.

DevOps manager

Company: Abbott

Location: Remote

Posted Nov 26, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott is focused on helping people with diabetes manage their health with innovative products and is a great place to work with excellent benefits and career development opportunities.

Technical Architect

Company: NECSWS

Location: Remote

Posted Nov 26, 2025

The job description highlights opportunities to work on mission-critical solutions and collaborate with teams, while emphasizing the company's commitment to employee benefits and making a societal impact through technology. The role offers professional growth, competitive compensation, and a supportive work environment.

AWS Software Developer

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

The job description outlines the responsibilities and required skills for a software developer position. The role involves end-to-end technical delivery of cloud-based enterprise background screening software, working in a team environment, participating in product development sessions, and meeting quality and deadline metrics. The position requires 5+ years of C# .NET application development experience, experience with relational databases, web application development, and strong communication skills.

Manager - DevOps Engineering

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.

LMS Administrator

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.

Lead Engineer (IVR)

Company: Green Dot Corporation

Location: Remote

Posted Nov 26, 2025

Green Dot Corporation is seeking a Lead IVR Software Engineer to join their CES team. The role involves leading the full software development lifecycle for IVR applications, designing and developing IVR systems using platforms like Twilio or M365, and integrating IVR systems with backend services. The position requires a bachelor's degree in computer science or related field, 8+ years of software development experience with at least 3 years in IVR development and 2+ years in team leadership. The company offers a competitive salary range of $139,900 to $199,300 per year.

SW Engineer - Instant Pay

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo, a tech company founded in 2016, offers cloud-based solutions for banking and payments. Partnering with Visa, they help firms innovate and scale securely. The job role involves developing microservices and using AWS, with a focus on scalability and security.

Billing Specialist

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.

Head of Digital

Company: Skyrocket Studios

Location: Remote

Posted Nov 26, 2025

The text outlines the responsibilities of a digital marketing manager role, focusing on leading and managing a digital team to execute integrated campaigns across social media, influencer marketing, paid search, SEO, and direct marketing. It emphasizes strategic direction, team development, stakeholder engagement, and aligning digital efforts with business goals.

Engineering Manager - Credit Cycle

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help customers innovate and build the next generation of banking and payment solutions. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Customer Success Manager

Company: ReflexAI

Location: Remote

Posted Nov 26, 2025

ReflexAI is seeking a Customer Success Manager to work with mission-driven organizations and ensure their frontline teams are effectively trained and empowered using the company's machine learning and natural language processing tools. The role involves managing customer relationships, collaborating with cross-functional teams, and contributing to refining customer success processes.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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