Provide A Positive Customer Service Experience Jobs in USA

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Looking for Provide A Positive Customer Service Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Provide A Positive Customer Service Experience position in the USA area.

Solution Architect Leader - AWS

Company: TTEC Digital

Location: USA

Posted Dec 17, 2024

TTEC Digital is seeking a Solution Architect Leader to join their AWS Partner Practice. The role involves leading a team of solution architects, driving technical strategy, and collaborating with clients, partners, and internal teams to design cutting-edge solutions in the cloud and CX innovation space. The candidate should have 10+ years of experience in solution architecture, proven leadership skills, deep expertise in the AWS ecosystem, and the ability to articulate technical concepts to business leaders.

Group Program Manager - Dealer Insights & Strategy

Company: General Motors

Location: USA

Posted Dec 17, 2024

The role of Program Manager Dealer Insights and Strategy at Global Marketing is to support various teams with insights for decision-making and strategy development. The position involves technical analysis, reporting, cross-functional collaboration, and leading a team of strategists. The successful candidate will have 58+ years of experience in analytics, data science, or quantitative insights in an enterprise setting, as well as experience leading technical teams. The role requires strong stakeholder management, data-driven storytelling, and the ability to prioritize and manage multiple tasks and projects.

Senior Cyber Security Consultant- Compliance

Company: GuidePoint Security

Location: USA

Posted Dec 17, 2024

The position requires delivering world-class cyber security assessment and advisory services across multiple Compliance offerings. The role involves working effectively as a team member on large engagements, remaining current on technical knowledge and industry developments, and contributing to practice and offering development. The minimum requirements include a Bachelor's degree in Information Technology or Information Security related field, demonstrable experience and expertise in modern technology architectures, and at least three years of operational experience implementing controls in support of a cyber security standard framework.

Care Advocate

Company: Tomorrow Health

Location: USA

Posted Dec 17, 2024

This is a job posting for a part-time Customer Experience Team member at Tomorrow Health. The role involves managing order intake, performing internal workflows, engaging with patients and caregivers, and interacting with healthcare partners. The position is remote and requires a minimum of 15 Mbps download and 3 Mbps upload internet services, as well as access to a HIPAA-compliant private workspace. The salary range is $1500-$1600 per hour. The team values improving customer experience, collaboration, and diversity.

Member Concierge

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Member Concierge to join their team. The position involves enhanced coordination between members and providers for Virtual Physical Therapy and Fall Prevention services. The Member Concierge will verify program eligibility, complete assessments, obtain member payment responsibilities, coordinate appointment scheduling, and provide technical support. The role requires remote work with a stable internet connection and company-provided technology equipment. The Member Concierge will also handle intake navigation services, administrative support, and manage time to ensure calls are answered within required time frames.

Manager - Contracts & Proposals

Company: Avive

Location: USA

Posted Dec 17, 2024

Avive Solutions Inc is a growth-stage AED company with a connected response system, aiming to save lives by addressing the leading cause of death in the US, Sudden Cardiac Arrest. They are taking a fresh approach to AED technology and software platform solution, with a mission to provide rapid access to lifesaving defibrillation. They are seeking a Contracts and Proposals Manager to drive proposal submissions, manage negotiations, and grow procurement contracts.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 17, 2024

The text describes a career at Sedgwick, a company that values its colleagues and offers a positive work environment. The role of a Claims Examiner involves analyzing complex claims, ensuring timely resolution, and maintaining professional client relationships. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Email Marketing and CRM Manager

Company: Nugget

Location: USA

Posted Dec 17, 2024

Nugget, an industrial-leading fun-loving direct-to-consumer play company, is looking for an experienced CRM contractor to lead their email marketing efforts. The role involves managing email campaigns, optimizing workflows, and ensuring consistency in email communication. The successful candidate will have a strong background in email CRM management and be able to work collaboratively to deliver results.

Senior Fullstack Engineer - Core

Company: Aleph

Location: USA

Posted Dec 17, 2024

Aleph is a financial planning and analysis software company with a multibillion TAM, early success, and a unique approach to building software. They are backed by top VCs and work with customers like Turo and Notion. The company is building the source of truth for business data and ultimately the platform businesses use to make better decisions. They are looking for an experienced software engineer to join their growing engineering team.

Senior Backend Engineer - Spend Management

Company: Mercury

Location: USA

Posted Dec 17, 2024

The text discusses the expansion of the electrical industry in the late 19th century, the War of Currents between DC and AC, the establishment of the IEEE Institute of Electrical and Electronics Engineers, and the standardization of AC power in North America. It also mentions the growth and expansion of Mercury, a financial technology company, and its Spend Management platform. The text highlights the company's focus on creating a lovable and intuitive product experience to solve complex financial workflows.

Staff Software Engineer - WebApp Architecture

Company: Gusto, Inc.

Location: USA

Posted Dec 17, 2024

Gustos WebApp Architecture team is seeking a Staff Software Engineer to help scale their frontend engineering by promoting modern practices and providing tools and patterns for productive and ambitious engineers. The team has a large codebase of several million lines and is looking for engineers who are bold, rigorous, and committed to success. The ideal candidate should have experience building large-scale applications using TypeScript, React, and Jest, and be able to commit to long-term projects, recognize when the right thing is not the obvious thing, and measure their impact on productivity and effectiveness.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application, as well as integrations with other systems. The successful candidate will have 3-5 years of experience with Zuora recurring billing software, a minimum Bachelor's degree, and strong technical and communication skills.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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