Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Strategic Account Manager (Hashicorp)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This text describes a senior sales role requiring extensive enterprise sales experience, strategic account management, and expertise in SaaS solutions. It outlines responsibilities including client relationship development, revenue generation, and market analysis, along with educational and technical qualifications.
Package Consultant-Commerce Transformation
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers roles in hybrid cloud and AI solutions, emphasizing collaboration, innovation, and growth. Responsibilities include client support, strategic recommendations, and leveraging design thinking. Required skills include technical translation, adaptability, and data analysis.
Senior Accessibility Technical Lead
Company: IBM
Location: Dublin, IE
Posted Dec 15, 2025
The IBM Carbon Design System aims to provide reusable components for consistent digital experiences. The Senior Technical Lead role focuses on ensuring accessibility compliance and driving inclusive design practices across large-scale ecosystems.
Security Specialist - Operations Desk
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 15, 2025
This job description outlines the role of an IBM Security Operations Center SOC Analyst, detailing responsibilities such as providing IT security services, performing technical tasks, and collaborating with client teams. It specifies required qualifications, work hours, and preferred experience in technical and customer-facing roles.
Planning Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a Supply Chain Planning role at IBM, emphasizing proactive problem-solving, collaboration, and innovation in inventory management. It highlights responsibilities like demand forecasting, inventory optimization, and continuous improvement projects, while showcasing opportunities to lead in technology-driven solutions.
Selection Specialist
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This text describes IBM's recruitment role emphasizing innovation, problem-solving, and collaboration. It highlights responsibilities like managing recruitment processes, sourcing candidates, and ensuring positive candidate experiences while showcasing the company's mission to drive technological advancements.
Package Consultant-SuccessFactors Core HR
Company: IBM
Location: Giza, EG
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients and impactful HR solutions. It outlines responsibilities involving technical expertise, system configuration, and stakeholder communication, while showcasing opportunities to work with industry leaders and advanced technology platforms.
Optium Software Developer Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a Customer Support Engineer role for IBM InfoSphere Optim, emphasizing technical support, problem-solving, collaboration with global teams, and contributing to customer satisfaction. It highlights the importance of the role in data management and the opportunity for professional growth.
SAP Application Architect
Company: IBM
Location: Jakarta, ID
Posted Dec 15, 2025
The job description outlines an SAP ABAP Architect role at IBM Consulting, focusing on technical design, collaboration with clients, and modernization projects. Required expertise includes SAP ABAP, BPA, and AI tools, with preferred experience in S4HANA and cloud technologies.
Application Consultant-Azure Cloud
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM Consulting offers career growth through client collaboration, cloud/AI solutions, and innovative tools. The role emphasizes technical expertise and long-term development in a supportive environment.
Application Developer-2025 graduates
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, career growth opportunities, and the use of advanced technologies to drive impactful solutions.
Package Consultant-Sales & Service
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This text describes a career in IBM Consulting focused on client collaboration, hybrid cloud and AI solutions, and delivering technical expertise through global delivery centers. It highlights opportunities to implement CRM systems, work with industry visionaries, and drive innovation using IBM's technology platforms.