Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Staff Protocol Engineer EVM

Company: Ava Labs

Location: Brooklyn, NY

Posted Dec 15, 2025

Ava Labs is a leading blockchain development company seeking a Staff Engineer to advance EVM technology. The role involves maintaining and innovating Avalanche's blockchain ecosystem with a focus on scalability and compatibility. The company emphasizes empowering users through open-source solutions and redefining value creation in Web3.

Senior Manager - Technical Solutions / Quantum Computing

Company: Quantinuum

Location: USA

Posted Dec 15, 2025

Quantinuum seeks a Senior Manager Technical Solutions to drive quantum computing initiatives. The role offers a competitive salary, benefits, and opportunities to shape the future of quantum technology.

Intermediate Site Reliability Engineer - Database Operations

Company: GitLab

Location: EMEA

Posted Dec 15, 2025

This job description outlines a Site Reliability Engineer role focused on managing PostgreSQL infrastructure, automation, and scalability for GitLab's platform. The position emphasizes collaboration, system reliability, and impactful contributions to a large-scale open-source SaaS environment.

Staff - Software Engineer (L4)

Company: Twilio

Location: USA

Posted Dec 15, 2025

Twilio seeks a Staff Software Engineer for their Data Substrate team, focusing on scalable data solutions and mentoring. Requirements include expertise in distributed systems and big data technologies. The role is remote, with competitive compensation and benefits.

Senior Software Developer - Marketing

Company: Jane App

Location: Canada

Posted Dec 15, 2025

This job posting highlights Jane's mission to simplify healthcare through technology, offering remote work flexibility, growth opportunities, and a collaborative culture. The role emphasizes impact on healthcare professionals' lives, with competitive compensation and a focus on innovation and inclusivity.

Senior DevOps Engineer

Company: Inkitt

Location: Remote Mexico City

Posted Dec 15, 2025

Inkitt is a rapidly growing tech-driven publishing company leveraging AI and cloud infrastructure, offering roles in cloud infrastructure and data management with a focus on innovation and scalability.

Staff Engineer - Ads Privacy

Company: Reddit

Location: USA

Posted Dec 15, 2025

The text describes a Staff Engineer role at Reddit's Ads Privacy team, emphasizing opportunities to build technical infrastructure for privacy compliance and scalable data solutions. It highlights collaboration across teams, mentorship, and benefits like healthcare, equity, and flexible work arrangements.

Quantum Technical Solutions Account Executive (Lead)

Company: Quantinuum

Location: USA

Posted Dec 15, 2025

Quantinuum seeks a Technical Solutions Account Executive with quantum computing expertise. The role involves leading complex projects and offers competitive compensation, benefits, and a dynamic work environment.

Gerente Sr Tecnologia

Company: Skydropx - Frenet

Location: Remote

Posted Dec 15, 2025

This job description outlines leadership responsibilities for software engineering teams, including strategy alignment, team management, agile practices, and technical decision-making. It emphasizes metrics-driven decision making, process improvement, and requirements for experienced professionals with expertise in Microsoft technologies and scalable systems.

Senior Data Engineer

Company: Zencore

Location: Latin America

Posted Dec 15, 2025

Zencore is a fast-growing company seeking experienced data engineers to help customers transition to Google Cloud. They emphasize collaboration, innovation, and offer competitive benefits in a remote environment.

Site Reliability Engineer

Company: Podium

Location: Remote

Posted Dec 15, 2025

The job posting outlines a Site Reliability Engineer role with responsibilities in system reliability, collaboration, and oncall duties. It lists required experience in technologies like Kubernetes and AWS, along with benefits like healthcare and vacation time.

Strategic Account Executive

Company: Synthesia

Location: USA

Posted Dec 15, 2025

Synthesia, an AI video platform, simplifies content creation and has achieved unicorn status. They seek experienced Strategic Account Executives to drive growth and expand their client base.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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