Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Werkstudent - FSS (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
This job posting from IBM Client Innovation Center Germany describes a consulting role involving technical expertise delivery to public and private sector clients. Responsibilities include project management support, team collaboration, documentation, and project controlling. Requirements include academic qualifications, Microsoft Office proficiency, strong communication skills, and bilingual abilities.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and impactful work with innovative companies. It emphasizes growth opportunities, mentorship, and responsibilities in accounts receivable management with advanced technologies.
Project Manager-SAP HANA
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description outlines a Project Manager role at IBM Consulting, requiring expertise in project management, technical skills, and experience with SAP implementations. The position involves managing complex projects, client relationships, and traveling within India. Educational qualifications and certifications like PMP/ITIL are preferred.
Developer Processor Development (m/w/x)
Company: IBM
Location: Ehningen, DE
Posted Dec 15, 2025
IBM seeks a Developer mfx to innovate in high-performance computing, emphasizing collaboration and expertise in digital circuits and hardware development. The role involves designing cutting-edge processor architectures and optimizing systems for future technological challenges.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP systems, and opportunities to drive innovation. It outlines responsibilities like project leadership, technical integration, and required skills in SAP configurations and business process integration.
Solution Architect-Data Platforms
Company: IBM
Location: Hyderabad, IN
Posted Dec 15, 2025
This job description outlines a role in IBM Consulting's delivery centers focusing on data platform design, cloud technologies, and customer collaboration. Responsibilities include solution architecture, presales support, and technical implementation. Required expertise spans data engineering, Azure cloud platforms, and big data technologies.
Client Availability Leader for Banking Client (m/f/x)
Company: IBM
Location: Hamburg, DE
Posted Dec 15, 2025
The text describes a job role for a Client Availability Leader, outlining responsibilities such as providing IT availability leadership, managing service deliverables, and supporting client collaboration. It lists required and preferred qualifications, including technical expertise, experience in IBM systems, and language skills.
Industry Consultant-Telecommunications
Company: IBM
Location: New Delhi, IN
Posted Dec 15, 2025
This job description outlines a role at IBM Consulting involving technical expertise, team leadership, and innovation in delivering solutions to clients. It highlights opportunities for skill development, cross-disciplinary work, and industry-specific knowledge growth.
Technical Support Professional
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This job description seeks a technically skilled QA Engineer with experience in test automation and collaboration across development teams. The role involves designing test plans, maintaining automated frameworks, and ensuring software quality through defect tracking and SDLC alignment. Requirements include 23 years of software testing experience, familiarity with QA methodologies, and proficiency in automation tools like Selenium and Postman.
Senior Quality Engineer
Company: IBM
Location: Brno, CZ
Posted Dec 15, 2025
IBM Software seeks a Senior Quality Engineer to contribute to innovative AI-powered solutions, emphasizing collaboration, quality standards, and growth opportunities in a dynamic team environment.
Data Engineer - Data Platform
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This text describes a career in IBM Consulting, emphasizing long-term client relationships, collaboration with industry visionaries, and opportunities for growth. It highlights technical expertise in data engineering, Python, and big data technologies, while promoting a culture of innovation and continuous learning.
Quote to cash Intern
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
The role supports sales execution and compliance, emphasizing collaboration and client experience. It offers growth opportunities and a focus on innovation through tools like Watsonx.