Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Full Stack Developer

Company: Guidehouse

Location: USA

Posted Dec 14, 2025

This job posting seeks a FullStack Developer with expertise in cloud technologies and Agile practices for a role involving modernization projects and AWS cloud solutions. The position offers competitive compensation, comprehensive benefits, and opportunities for professional growth within a supportive work environment.

Music Data Analyst (Spanish)

Company: 1021 Creative

Location: USA

Posted Dec 14, 2025

This job posting describes a bilingual Music Data Analyst role with responsibilities in data management, quality control, and client support. It outlines required skills in Spanish and English, organizational abilities, and benefits like remote work and health insurance.

Senior Engineering Manager - Population Health & AI

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is expanding its cardiometabolic health platform with AI-driven solutions, seeking a Software Engineering Manager to lead innovative healthcare technologies. The role emphasizes patient-centric care, engineering excellence, and cross-functional collaboration in a remote, high-growth startup environment.

Account Executive - Large Enterprise

Company: Zapier

Location: North America

Posted Dec 14, 2025

Zapier is seeking a Large Enterprise Account Executive to drive strategic adoption of automation and AI solutions for large organizations. The role involves collaborating with executives and technical teams, navigating complex sales cycles, and contributing to product strategy. The company emphasizes a remote work culture, diversity, and growth opportunities while promoting responsible AI use.

Director, Medical Portfolio Lead - Women's Health

Company: Viatris

Location: USA

Posted Dec 14, 2025

Viatris Specialty LLC emphasizes empowering people worldwide through healthcare innovation and stability. The role of the US Womens Health Medical Portfolio Lead involves ensuring safe medicine use, strategic planning, and stakeholder engagement while maintaining independence from commercial influence. The position requires expertise in medical affairs, strong communication skills, and alignment with company objectives.

Customer Success Director (Technology Vertical)

Company: First Advantage

Location: USA

Posted Dec 14, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing strategic account management, revenue growth, and collaboration with global clients. The position offers remote work flexibility, competitive compensation, and comprehensive benefits, positioning it as a rewarding career opportunity within a forward-thinking company committed to innovation and employee growth.

Licensing and Credentialing Specialist

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is a telemedicine clinic specializing in obesity treatment, offering high-quality care through technology and a multidisciplinary team. The company emphasizes patient empowerment, DEI initiatives, and a supportive work environment. A job opening for a LicensingCredentialing Specialist is described, highlighting responsibilities related to credentialing processes, compliance, and system management. Benefits include competitive compensation, health packages, and flexible work arrangements.

Staff AI Innovation Engineer - Employee Experience

Company: Airbnb

Location: USA

Posted Dec 14, 2025

This role involves developing AI-powered solutions for employee experience, collaborating with cross-functional teams, and creating innovative tools to enhance workflows and data-driven decisions.

Data Analyst

Company: Form Health

Location: USA

Posted Dec 14, 2025

Form Health is a telemedicine obesity treatment clinic offering high-quality care through a multidisciplinary team. They seek a Data Analyst to drive data-driven decisions across product development and operations, with a focus on improving healthcare outcomes. The role includes building dashboards, collaborating with cross-functional teams, and working remotely. The company emphasizes patient-centric care, innovation, and a diverse, inclusive workplace with competitive benefits.

Product Design Senior Manager

Company: Abbott

Location: USA

Posted Dec 14, 2025

Abbott offers impactful healthcare solutions and comprehensive employee benefits, including medical coverage, retirement plans, and career growth opportunities, positioning itself as a top employer globally.

Personal Injury Protection (PIP) Adjuster

Company: Reserv

Location: USA

Posted Dec 14, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize claims processes, seeking detail-oriented professionals for a PIP Resolution Specialist role with competitive benefits and flexible work arrangements. The position emphasizes innovation, customer service, and collaboration while offering opportunities for growth and professional development.

Software Development Engineer II - API

Company: Mapbox

Location: USA

Posted Dec 14, 2025

Mapbox is a leading platform for location-aware businesses, offering tools for navigation and customization. The company seeks innovative Software Development Engineers to join their teams, emphasizing collaboration, technical excellence, and diverse growth opportunities.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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