Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description highlights a role in Mobility Analytics at Liberty Mutual, emphasizing opportunities to impact financial results, work with innovative technologies, and contribute to strategic initiatives. The company promotes an inclusive culture with competitive benefits and career growth prospects.

Staff Financial Analyst - Corporate Finance

Company: Mozilla

Location: UK,Canada

Posted Dec 13, 2025

Mozilla seeks a Corporate Financial Analyst to drive financial planning and reporting, offering competitive benefits and a mission-driven environment. The role involves strategic analysis, automation, and collaboration across teams, with emphasis on innovation and impact. The company highlights its commitment to diversity, equity, and open internet principles.

Solutions Consultant

Company: Figma

Location: USA

Posted Dec 13, 2025

Figma seeks a Solutions Consultant to drive enterprise growth, focusing on technical expertise, customer collaboration, and security. The role offers competitive compensation, remote flexibility, and professional development opportunities.

Senior React Native Engineer

Company: Nearform

Location: UK

Posted Dec 13, 2025

A 6-month remote contract for a Senior React Native Engineer at Nearform, offering collaboration with top companies and opportunities to build innovative AI solutions. Responsibilities include designing applications, optimizing performance, and working in agile environments. The process includes a technical assessment and interview with a Hiring Manager.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Dec 13, 2025

Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.

Vice President of Product Management

Company: Modern Health

Location: USA

Posted Dec 13, 2025

This job description outlines a senior product management role with responsibilities spanning cross-functional collaboration, strategic vision, and team leadership. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic startup environment.

Account Coordinator - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 13, 2025

MissionWired supports nonprofits with innovative fundraising strategies, emphasizing social impact and diversity. They offer competitive benefits and remote work, seeking an Account Coordinator.

Enterprise Solutions Engineer (PST)

Company: Lumos

Location: USA

Posted Dec 13, 2025

This job description outlines the role of an Enterprise Solutions Engineer at Lumos, emphasizing technical expertise, cross-functional collaboration, and scaling go-to-market initiatives. It highlights required experience in B2B SaaS, complex enterprise deals, and customer-centric approaches, while also mentioning company values and a competitive pay range.

Creator Outreach Associate (Japanese Fluency)

Company: Twitch

Location: USA

Posted Dec 13, 2025

This job posting seeks bilingual Creator Outreach Associate Contractors for Twitch to identify and onboard emerging talent. The role requires fluency in Japanese, knowledge of creator trends, and a passion for livestreaming. Candidates must demonstrate determination, organizational skills, and the ability to support creators' success on the platform.

Frontend Software Engineer - GPTN

Company: Canva

Location: China

Posted Dec 13, 2025

Canva, a leading design platform with 220M monthly users, seeks Frontend Engineers to drive growth through innovation and data-driven development. The role involves optimizing user experiences, collaborating with cross-functional teams, and enhancing site performance.

Partner Sales Director - Global System Integrator (GSI)

Company: Canonical

Location: Anywhere

Posted Dec 13, 2025

Canonical promotes itself as a leading open-source provider with global enterprise presence, highlighting Ubuntu's adoption in cloud, AI, and IoT. The text emphasizes growth opportunities, partnership roles, and a distributed work environment with benefits like travel allowances and professional development.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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