Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: USA
Posted Dec 13, 2025
This job description highlights a FullStack Product Engineer role at Dropbox DocSend, emphasizing opportunities to shape secure document management solutions, collaborate with cross-functional teams, and contribute to high-growth initiatives. The position requires expertise in fullstack development, agile practices, and large-scale web applications, with competitive compensation across US zones.
Practice Manager - Professional Services
Company: ExtraHop
Location: USA
Posted Dec 13, 2025
The Practice Manager role emphasizes customer success and collaboration with sales teams, managing a team of architects, and offering a competitive salary range of $160k-$175k plus bonuses.
Senior Software Engineer - Host Platforms & Access
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job posting seeks a Senior Software Engineer to develop scalable platforms and APIs for Airbnb's Host Pricing and Settings team. The role involves collaborating with cross-functional teams, improving systems, and ensuring technical excellence. Airbnb emphasizes diversity and inclusion in their hiring process.
Sales Solutions Engineer (French Speaker)
Company: Twilio
Location: UK
Posted Dec 13, 2025
This job posting outlines a Solutions Engineer role at Twilio in the EMEA region, emphasizing technical expertise, presales experience, and collaboration with stakeholders. It details responsibilities, qualifications, and benefits, with a remote work arrangement and travel requirements.
Senior Software Engineer - Community Support Engineering (Foundations)
Company: Airbnb
Location: China
Posted Dec 13, 2025
This job posting highlights a Senior Software Engineer role at Airbnb, focusing on impactful projects and collaboration. The position offers opportunities to enhance AI-driven solutions and contribute to global initiatives, with a commitment to diversity and inclusion.
Director - Global Compensation
Company: GitLab
Location: North America,Latin America
Posted Dec 13, 2025
This job description outlines the Director Global Compensation role at GitLab, detailing responsibilities for shaping global compensation strategies, collaborating with cross-functional teams, and managing analytics. It emphasizes scalability, equity, and alignment with business goals while specifying salary ranges and required qualifications.
Senior Software Engineer, Online Database Infrastructure - Ingestion
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This job description outlines a role in building data export platforms at Airbnb, emphasizing technical expertise in distributed systems and collaboration with cross-functional teams. It highlights responsibilities like system operations, mentorship, and operational standards, while also mentioning inclusion commitments and remote work eligibility.
Fullstack Product Software Engineer - DocSend
Company: Dropbox
Location: Canada
Posted Dec 13, 2025
The role involves developing secure document management tools with cross-functional teams, contributing to a fast-growing startup-like environment. Requirements include experience in Ruby on Rails, React, and agile practices.
Lead Quality Engineer (Domain Lead)
Company: Goodnotes
Location: Singapore
Posted Dec 13, 2025
The text describes a Quality Engineer role at Goodnotes, emphasizing strategic leadership, quality ownership, and team collaboration. It highlights benefits like equity, flexible work arrangements, and professional development opportunities, presenting the position as impactful and growth-oriented.
Staff Software Engineer - ML Search
Company: Reddit
Location: USA
Posted Dec 13, 2025
This job description highlights a remote-friendly Staff Software Engineer ML Search role at Reddit with responsibilities involving building scalable systems and pipelines. Qualifications require experience in search systems and large-scale infrastructure, while benefits include healthcare, 401k matching, flexible vacation, and parental leave.
Senior Staff Data Engineer - Marketplaces DNA
Company: Airbnb
Location: USA
Posted Dec 13, 2025
This role involves developing AI/data products, collaborating on critical data initiatives, and contributing to Airbnb's inclusive innovation efforts.
Staff Financial Analyst - Corporate Finance
Company: Mozilla
Location: USA
Posted Dec 13, 2025
Mozilla's mission to improve the internet through open-source innovation and privacy-focused technologies is highlighted, along with a job opportunity for a Corporate Financial Analyst requiring expertise in financial modeling and strategic planning. The role emphasizes collaboration, automation, and impactful reporting to advance Mozilla's vision of a healthier internet.