Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Software Engineer - Clinical CMS

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights Labcorp Genetics' mission to advance genetic healthcare through innovative technology. The role requires leadership in developing scalable solutions for genetic testing while offering competitive compensation and comprehensive benefits. The company emphasizes collaboration, professional growth, and impactful work in transforming healthcare through genetic research.

Portfolio Scrum Master

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 12, 2025

This role offers impactful work in modernizing insurance tech at Liberty Mutual, emphasizing innovation, employee growth, and an inclusive culture with competitive benefits.

Analytics Engineer (L4) - Ads

Company: Netflix

Location: USA

Posted Dec 12, 2025

Netflix seeks an Analytics Engineer to design metrics and dashboards for their Ads business, offering competitive compensation and comprehensive benefits in a diverse, inclusive culture.

Regional Sales Director

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text outlines a sales role in healthcare technology, requiring expertise in consultative selling, account planning, product mastery, and compliance. It lists qualifications, experience, and tools like Salesforce and SFDC.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting highlights a Client Service Representative role with comprehensive benefits, remote work flexibility, and opportunities for growth. The position emphasizes customer-centric support, professional development, and a commitment to diversity and inclusion. Qualifications include experience in client-facing roles and proficiency with CRM tools.

Bilingual Operations Specialist

Company: First Advantage

Location: Brazil

Posted Dec 12, 2025

This job posting seeks a Bilingual Operations Specialist for a remote role in Brazil, emphasizing empathy, inclusivity, and detailed verification tasks. Requirements include bilingual skills, experience in call centers, and strong communication abilities.

Human Resources Business Partner

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text describes HR talent management responsibilities including problem-solving, performance management, workforce planning, and manager capability development. It outlines required skills in organizational design, employee relations, and project management, along with experience requirements and technical proficiencies like Oracle HCM systems.

Chief of Staff CPG

Company: Levo Naturals

Location: USA

Posted Dec 12, 2025

This job description outlines a Chief of Staff role requiring strategic leadership, operational expertise, and organizational excellence. It emphasizes key qualities like business acumen, resilience, and influence while detailing responsibilities spanning executive support, project management, and cross-functional collaboration. The compensation package includes competitive salary, bonuses, benefits, and equity opportunities.

Product Manager - Cloud

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Product Manager to lead cloud and containerized data platform productization, requiring hands-on technical expertise and collaboration across teams. Key responsibilities include cloud adaptation, requirement definition, and integration workflows. Qualifications emphasize cloud provider knowledge and hardware experience, with competitive compensation and benefits.

Intermediate Development Engineer

Company: ActiveState

Location: Latin America

Posted Dec 12, 2025

ActiveState promotes secure, efficient development with open-source tools. The role involves building products, collaborating via GitHub and Jira, and contributing to open-source. Benefits include remote work and impactful projects.

Human Resources Business Partner

Company: Fortive

Location: USA

Posted Dec 12, 2025

The text describes a job requiring expertise in talent management, leadership, and problem-solving with experience in HR functions, organizational design, and data-driven decision-making.

Bilingual Recruitment Specialist (English/French)

Company: NXTThing RPO

Location: USA

Posted Dec 12, 2025

NXTThing's mission is to transform talent acquisition through innovative RPO solutions combining technology and human expertise. The role involves candidate engagement, onboarding support, and administrative tasks with qualifications emphasizing bilingual communication, organizational skills, and adaptability in a fast-paced environment.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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