Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Staff Data Scientist
Company: Platform Science
Location: USA
Posted Dec 07, 2025
Platform Science is an open IoT platform founded in 2015 that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Staff Data Scientist to process large amounts of raw data into strategic insights and lead the evaluation, design, and implementation of machine learning models and statistical analyses to support key business objectives.
Sr Manager - Solutions Engineering
Company: Twilio
Location: Singapore
Posted Dec 07, 2025
Twilio is seeking a Sr Manager of Solutions Engineering to lead a team in their Communications business. The role involves partnering with sales, cross-functional collaboration, building programs, attracting and developing talent, and leading technical strategy. The ideal candidate has 7+ years of SaaS/CPaaS experience, 3+ years of leadership, and strong communication skills.
Senior Consultant
Company: Insight
Location: Remote
Posted Dec 07, 2025
Insight seeks a Bilingual Senior Consultant to join their team, offering remote work, global opportunities, and a focus on innovation and employee growth. The role involves technical leadership in cloud solutions, collaboration with cross-functional teams, and career development. The company emphasizes its values of Hunger, Heart, and Harmony while highlighting benefits like flexible work arrangements and community engagement.
Senior Platform Engineer - ML Data Systems
Company: Khan Academy
Location: USA
Posted Dec 07, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for an ML Data Engineer to evolve their evaluation dataset tools to meet the growing platform needs of AI-based tutoring.
Senior/Staff Content Designer
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The job posting is for a Senior Staff Content Designer role at Grow Therapy. The role involves crafting clear, inclusive, and trustworthy product experiences across client and provider products. The ideal candidate will have 6+ years of content design/UX writing experience, a strong portfolio, and expertise in UX writing, content strategy, and systems thinking. The role requires collaboration with cross-functional teams, including product design, research, and operations, to define messaging, craft value propositions, and shape content systems. The position offers a competitive base compensation and can be hybrid or fully remote.
Principal Software Engineer - Payroll
Company: Gusto, Inc.
Location: USA
Posted Dec 07, 2025
The role is for a Principal Engineer to lead the development of Gusto's flagship Payroll product. The position involves designing, building, and scaling backend systems, collaborating with cross-functional teams, and mentoring engineers. The ideal candidate has 15+ years of experience, expertise in building resilient systems, and a collaborative mindset.
Lead AI Engineer
Company: Upwork
Location: USA
Posted Dec 07, 2025
Upwork is a global work marketplace connecting businesses with skilled independent talent. The company offers AI-powered solutions and enables companies to scale, innovate, and build agile teams. The job description is for a Lead AI Engineer position on the Data Platform & Services team, focusing on building AI-powered systems for data engineering, analytics, and product evolution.
Senior/ Staff ML Engineer - Recommendations Systems
Company: Grow Therapy
Location: USA
Posted Dec 07, 2025
The company is seeking a machine learning engineer with experience in search and personalization to design, develop, and deploy a scalable search ranking algorithm. The role involves collaborating with data scientists, implementing machine learning models, and working cross-functionally with various teams.
Channel Marketing Intern
Company: Fortive
Location: Remote
Posted Dec 07, 2025
The text describes a marketing internship role supporting the Channel team for Grainger. Responsibilities include campaign coordination, content updates, product launches, business reviews, coop funding management, operational tasks, site updates, visual merchandising, event coordination, and reporting. The ideal candidate is pursuing a marketing-related degree, has strong communication and project management skills, and is interested in emerging technologies like AI.
Commercial Account Executive - Mid Market
Company: GitLab
Location: UK
Posted Dec 07, 2025
This job description outlines the role of a Midmarket Account Executive at GitLab, focusing on managing sales cycles, collaborating with cross-functional teams, and contributing to sales processes. It highlights responsibilities such as guiding customers through adoption of DevSecOps platforms, analyzing sales performance, and improving internal documentation. The role requires experience in software sales, strong communication skills, and alignment with GitLab's values.
QA Engineer II
Company: Outliant
Location: Philippines
Posted Dec 07, 2025
Ignite Visibility, an award-winning digital marketing agency, seeks a QA Engineer II to contribute to innovative projects. The role involves testing strategies, automation, and collaboration in a dynamic environment with competitive benefits.
Senior Product Manager - Benefits & PEO (Multiple Roles)
Company: Gusto, Inc.
Location: Canada
Posted Dec 07, 2025
Gusto is a fast-growing software company with 2700+ employees across the US, Canada, Mexico, and Turkey. They aim to provide the best software for small businesses and have a strong mission-driven culture. The company is hiring for several product management roles focused on building AI-enabled experiences and expanding their PEO offering.