Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Sr. Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: USA
Posted Dec 06, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Sr Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and expertise in ads auctions or related domains.
Senior Observability Architect
Company: Grafana Labs
Location: USA
Posted Dec 06, 2025
Grafana Labs seeks an Observability Architect to lead technical partnerships, ensuring deep customer integration and driving product innovation through strategic leadership and technical expertise. The role emphasizes long-term customer success, observability solution design, and influencing product roadmaps while offering opportunities for technical growth and impactful contributions to the industry.
Senior Business Data Analyst - Business Analytics
Company: Grow Therapy
Location: USA
Posted Dec 06, 2025
The Senior Business Data Analyst role at Grow Therapy involves partnering with business leaders to enable data-driven decision making. The role includes defining KPIs, uncovering insights, developing dashboards, and translating data into business value. Success is measured by the impact of insights on decisions, clarity of metrics, and improvements in business outcomes.
Engineering Team Lead (Java)
Company: Upwork
Location: Europe
Posted Dec 06, 2025
Upwork promotes a trust-driven platform enabling companies and professionals to collaborate innovatively. The job posting highlights opportunities for engineering leadership, technical excellence, and career growth, while emphasizing diversity and inclusion in their workforce.
D2C Growth Marketing Manager - Scout Acquisition
Company: Dscout
Location: USA
Posted Dec 06, 2025
Dscout is a flexible experience research platform that helps product teams connect with users. They are looking for a growth-focused marketer to help grow their Scout panel, an amazing community that powers research on their platform. The role involves attracting new Scouts, supporting research recruiting needs, optimizing growth and analytics, improving onboarding and engagement, and owning tools and tech.
District Success Manager - Khan Kids
Company: Khan Academy
Location: USA
Posted Dec 06, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for a District Success Manager to support school and district partners in implementing Khan Academy Kids successfully.
Director - Revenue Operations
Company: Grow Therapy
Location: USA
Posted Dec 06, 2025
Grow Therapy is seeking a Director of Revenue Operations to lead and scale revenue systems strategy across the organization. The role involves designing a scalable RevOps framework, building and leading a team, optimizing the GTM tech stack, driving revenue intelligence, and enhancing GTM efficiency. The ideal candidate has 7+ years of experience in RevOps or GTM strategy roles, with 5+ years of people leadership experience, and a strong background in HubSpot, sales methodologies, forecasting, and data analytics.
Staff Software Engineer, Workflows - Distributed Systems
Company: Webflow
Location: USA
Posted Dec 06, 2025
Webflow is building an AI-native Digital Experience Platform as a remote-first company. They value trust, transparency, creativity, and diversity. The Workflows team is looking for a backend-leaning Staff Fullstack Engineer to lead and collaborate on implementing multiplayer branching experience, site workflows, and next-generation publishing pipelines. The role offers competitive compensation and benefits, and Webflow is committed to building an inclusive environment.
Intermediate Backend (Go) Engineer, Gitlab Delivery - Operate
Company: GitLab
Location: Canada,EMEA
Posted Dec 06, 2025
The role of a Backend Engineer on the GitLab Delivery Operate team involves focusing on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure tooling and automation. The team collaborates with various teams to ensure GitLab is easy to install, upgrade, and operate in diverse production-grade environments. The role includes maintaining and evolving deployment tooling, improving installation and upgrade experiences, and collaborating with distributed teams.
Director - Ecosystems Sales
Company: GitLab
Location: Europe
Posted Dec 06, 2025
The role of Director Ecosystem Sales EMEA involves leading a team to grow GitLab's business with partners across EMEA. The responsibilities include building relationships with partners, developing regional strategies, collaborating with teams, driving partner-influenced pipeline, and monitoring market trends. The ideal candidate should have experience in strategic partnerships, driving partner-influenced revenue, and leading distributed teams.
Senior Data Scientist - Consumer
Company: Reddit
Location: USA
Posted Dec 06, 2025
Reddit is hiring experienced Senior Data Scientists to join their growing Data Science team. The role involves partnering with cross-functional partners to drive product strategy, experimentation, and causal analysis. The ideal candidate will have an advanced degree in a quantitative field, expertise in SQL and programming languages, and strong technical communication skills.
Sales Strategy and Operations Manager
Company: Kraken
Location: Canada,APAC,Europe
Posted Dec 06, 2025
Kraken promotes its mission to advance cryptocurrency adoption through a global, mission-focused team committed to security, education, and financial freedom. The job opportunity emphasizes scaling sales operations and aligning with crypto values.