Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Pre-Sales Consultant

Company: Fortive

Location: UK,Netherlands

Posted Dec 06, 2025

The role involves collaborating with sales teams and partners to deliver tailored demos, proposals, and proofs of concept. It requires building strong relationships, maintaining product expertise, and keeping CRM and internal systems up to date. A bachelor's degree and 2+ years of experience in software consultancy, presales, or customer-facing roles are preferred, with bonus experience in direct and channel sales models and a background in Engineering.

Data Scientist L4/L5 - Identity DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix seeks data scientists to enhance commerce experiences, offering competitive salaries, comprehensive benefits, and a focus on diversity and innovation.

Digital Security Business Development Director

Company: Vonage

Location: Remote

Posted Dec 06, 2025

This job description outlines a role focused on bridging technology, business development, and customer success for Vonage's Network APIs program. The position requires expertise in fraud prevention, consultative support, and thought leadership to drive client success and industry innovation. Responsibilities include customer advocacy, revenue generation, and strategic roadmap shaping with cross-functional teams.

Software Engineer 5 - TVUI Engineering

Company: Netflix

Location: USA

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company continuously evolves its experience to delight, attract, and retain members. The engineering team is responsible for building novel product features on the consumer-facing Netflix application, focusing on UI ergonomics, performance, and high-quality developer experiences. Netflix values diversity, inclusion, and collaboration, and offers comprehensive benefits and a unique compensation structure.

Analytics Engineer (L5) - Media Science DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

The text describes Netflix's global entertainment services and a job opening for a Senior Analytics Engineer. It outlines responsibilities, required skills, and company benefits, presenting a professional and informative overview of the role and organization.

Data Analyst - Communications & Policy

Company: Stripe

Location: Remote

Posted Dec 06, 2025

Stripe's mission to increase the GDP of the internet is highlighted through a data analyst role that focuses on economic impact analysis, data pipelines, and global economic growth insights. The position requires expertise in analytics, data visualization, and collaboration with cross-functional teams to drive research and advocacy.

Real Sales Representative - Capital Planning

Company: Fortive

Location: USA

Posted Dec 06, 2025

The text describes the role of a key account manager in cultivating strong relationships with clients, serving as their advocate, identifying upselling opportunities, collaborating with teams for revenue growth, ensuring seamless client experience, and achieving KPIs related to renewal rates and customer satisfaction.

Junior Campaign Manager

Company: Canonical

Location: EMEA

Posted Dec 06, 2025

Canonical is seeking a Junior Campaign Manager to join their Marketing team. The role involves setting up and monitoring paid campaigns, building automation and AI for ad performance, and developing the adtech stack. The ideal candidate should have experience with ad platforms, campaign tracking, lead generation, AB testing, and data-driven decision making. The position is fully remote in the EMEA region.

Microsoft Power Platform Architect

Company: Ralliant

Location: USA

Posted Dec 06, 2025

The text outlines a role focused on designing and implementing governance frameworks for Microsoft Power Platform and Copilot Studio. It emphasizes ensuring compliance with internal policies and external regulations, monitoring platform usage, and promoting responsible development practices. The role involves architecting AI-powered solutions, establishing best practices for responsible AI use, and collaborating with business units to identify opportunities for AI-driven automation. The ideal candidate should have 5+ years of experience with Microsoft Power Platform, strong understanding of governance, compliance, and security, and excellent communication and collaboration skills.

Sr. Machine Learning Engineer

Company: Typeform

Location: Germany,Ireland,Netherlands,Portugal,Spain,UK

Posted Dec 06, 2025

Typeform is a fully remote company with a Data & Insights team focused on making data actionable through reports, dashboards, and AI/ML models. The role is a Machine Learning Engineer position, responsible for designing, developing, and deploying scalable ML systems to deliver personalized experiences. The ideal candidate should have 4+ years of experience in building and deploying ML models, strong proficiency in Python and ML frameworks, experience with AWS cloud, Kubernetes, Docker, and ML lifecycle management tools like MLflow.

Live Sports Content Operator

Company: Storyteller

Location: Serbia

Posted Dec 06, 2025

This job posting highlights a remote position with competitive salary, benefits, and opportunities in a high-growth SaaS company. The role offers flexibility, global client engagement, and professional development, emphasizing a supportive team environment and proactive work culture.

Account Mgr II - Book Transfer

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

The job description is for a results-driven Book Transfer Program Manager who will lead the pipelining and conversion of commercial book transfer opportunities. The role is high-visibility and cross-functional, directly influencing profit growth, retention, close ratios, and the overall agency experience. The manager will partner with various teams and external partners to design and execute profitable, scalable transfer solutions that delight agents and customers.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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